Sales Customer Service

JERROD A. GROVE

**** ******* ***** ***** ? Akron, OH 44313 ? 330-***-**** ?

***********@*****.***

Achievement driven sales professional with proven success in prospecting

contacts, establishing clientele, and increasing revenue all through

utilization of my customer service skills, leadership qualities, and team

orientation.

QUALIFICATIONS HIGHLIGHTS

. Over eight years of sales experience with a track record of

consistently exceeding sales quotas .

. Self-starter with ability to manage multiple products simultaneously

showing exceptional organizational and administration skills.

. Confident, disciplined operating individual with strong interpersonal,

communication, and problem solving abilities

. Tenacious in building new business, securing customer loyalty, and

forging strong relationships with clients

. Demonstrated strengths in championing products, researching

competition, and selling the benefits

PROFESSIONAL EXPERIENCE

PuroClean Professional Services, Northeast OH

Business Development Manager (3/08 - present)

. Developed and implemented sales and marketing campaigns earning

referral business from both

active and prospective referral sources ranging from insurance

agents & adjusters, property

managers, and general contractors increasing gross revenue

by 250% in 2nd year of company.

. Implemented and maintained the company CRM (SalesForce) providing a

robust and systematic

database management tool incorporating over 3,000 business

accounts.

. Managed and coordinated special event logistics such as tradeshows

and continuing education

seminars. Conducted public speaking that included

introduction of the seminar lead presenter.

. Pivotal member as lead Business Development Manager with all

encompassing business responsibilities

in increasing gross revenue by 250% in the second year of company

existence.

NovaStar Mortgage Inc., Independence, OH

Senior Account Executive (6/04 - 8/07)

. Provided 75 mortgage broker accounts with a comprehension of bank

appetite for various loan

products. Marketed products and services daily while consistently

hunting and forging new

relationships within the broker community to maintain and increase

loan submissions.

. Selected as a mentor and Sr. AE to assist new AE hires for

a subsidiary wholesale lender.

. Funded 200 loans for $35 million in 2006. Funded 121 loans

for $18 million in 2005.

. Finished in the Top 5% of producing AE's at the conclusion of the

final 2 years of company existence

achieving "Circle of Excellence" honors.

RGH Enterprises: Meyer Distributing Company, Twinsburg, OH

Account Manager/Sales Representative (6/03 - 6/04)

. Managed day-to-day sales operations, ensuring precise delivery of

medical supplies to Chiropractic

offices and medical facilities nation-wide being a one-

source supplier for all medical supply needs.

. Interacted and negotiated with over 1,500 accounts including with

doctors, office managers, and

purchasing departments providing insight and analysis on

item prices, promotions, and product lines all

via telephone, email, and fax.

EDUCATION: BA in Business Administration - Baldwin-Wallace College - Dean's

List - 3.4 GPA, 2002

TECHNICAL SKILLS: MS Office, Encompass, Windows, PowerPoint, Excel, Various

CRM's

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