Customer Service Representative

* ******* ***** 617-***-****

terrace ******@*******.***

Dorchester, Ma

02124

Dashon T. Washington

Objective

Seeking a professional position that will allow me to utilize

my Computer Science skills and experience in a dynamic work

environment.

Summary of

qualifications Microsoft Windows Microsoft PowerPoint

Microsoft Excel C++ programming

Microsoft Word Data communications

Microsoft Outlook C++ with data algorithms

Visual Basics and Java Excellent interpersonal skills

Unix with Linux Web Design

Internet Programming Data Structure and Data base

Ability to work in a fast management.

pace environment. Switchboard, multi-line telephone

Java Programming Html

Internet Manager A.L.A.R.S

User Acceptance Testing

Professional

Experience

Commonwealth of Customer Service Representative

Massachusetts-

Registry of Motor Provide customer assistance processing registration and

Vehicles/Mass licensing renewals.

D.O.T. Posting payments of suspensions and fines.

08/04 - Present Updating demographic information and processing personal and

special license plate requisitions.

User Acceptance Testing

Old Navy Shipping and Receiving Clerk

Burlington, Ma Responsible for sales generation through merchandise control

06/04-08/27/04 and shipment processing. Assisted management in organizing

and maintaining the stockroom. Loaded and unloaded store

inventory.

Lead the store in displaying merchandise based on business

needs and seasonal rollouts. Work closely with store

management team to ensure brand consistency, while

maintaining a positive customer experience.

Optima Shipping and Receiving Clerk

Boston, Ma Packaged and shipped items, as well as, screened incoming

12/03-05/04 inventory and verified receipt of products.

Duties included daily/weekly and monthly inventory checks,

stocking and loading of items/supplies and inputting data

into global tracking system.

Massachusetts Security Officer

Department of Responsible for ensuring the safety of grounds, resident and

Public Health visitors providing assistance and emergency response if

03/00-01/02 required.

Duties included greeting visitors, logging activity and

responding to emergencies.

Education Quincy College- Computer Science Degree -2005 Associate

degree

East Boston High School- Business Administration - 1999

References

Furnished Upon Request

Contact this candidate