Quality Engineer
Resume:
Kimberly Edgerton
Pendleton, In 46064
765-***-**** cell
765-***-**** work
********@*********.***
SUMMARY
Energetic and dedicated Continuous Improvement / Quality Professional with
25 years experience in the areas of:
Six Sigma (Black Belt) FMEA's, Control Plans, FTQ
Lean Manufacturing Supplier Quality Improvement
Quality Management Customer Quality Assurance
Quality Engineering GD&T
Quality Systems & Auditing APQP / New Product Introduction /
(ISO/QS/TS) Validation
Effective in working with all levels of an organization and acquiring
needed results. Able to interface with customers and suppliers to resolve
issues. Excellent team building skills. Excellent communication skills.
Working knowledge of lean manufacturing principles.
EDUCATION & TRAINING
. Purdue University
BS Electrical Engineering Technology- Graduated with Honors
Outstanding Women Scholar Award
Hoosier Scholar Award
Public Service Indiana Award
Tau Alpha Phi Honor Society
. Certified Six Sigma Black Belt - American Society for Quality
(CSSBB)
. Certified Manager Quality/ Organizational Excellence - American
Society for Quality (CMQ/OE)
. Certified Quality Engineer- American Society for Quality (CQE)
. RAB TS16949 Auditor
. Shainin Apprentice
PROFESSIONAL EXPERIENCE
GM Component Holdings (previously Delphi, Delco Electronics, Delco Remy)
1984-Present
Area Product Quality Manager - Ignition and Hybrid Substrate Printing
Kokomo, In ( Mar 07 - present)
. Responsible for quality aspects for transitioning of 3 product lines
from Anderson location to Kokomo
> Update Quality plans and documentation to new standards
> Coordination of PPAP and PTR requirements from customers and new
suppliers
> Training of new operators in areas of product and process
quality
> Flawless launch of parts to customer, including new supplier
launches
. Responsible for product line continuous improvement, QS9000 internal
and surveillance audits, supplier base improvement, customer
satisfaction, quality departmental budget, PPAP's, and all other
quality related functions.
> 33% reduction in customer complaints, 28% reduction in RRPPM
over previous year
> 43% FTQ improvement from 2007
. Assumed additional area of responsibility with substrate printing in
August 2009
Lean Implementation Team - Senior Quality Engineer Ignition,
Anderson In ( 2005 - 2007)
. Responsible for reducing labor costs, reducing overtime, improving
flow, increasing output and productivity while improving quality.
. Responsible for conducting workshops with the hourly operators to
facilitate the above goals.
> Team conceptualized and implemented lean improvement w/
$1,600,000/year savings in labor
> Team accomplished $140,000 year reduction in finished goods
inventory
> 1365 sq ft made available due to lean improvements
> Several perennial quality issues resolved due to changes
personally conceptualized/ implemented
Senior Quality Engineer Ignition & ASQE, SQE Allied suppliers,
Anderson In (2002 - 2005)
. Responsible for area quality improvements, control plans, FMEA's,
customer interface & satisfaction, validation of new equipment, change
mgmt, PPAP's, PRR's, FTQ, etc.
. Work with allied suppliers to ensure flawless launches of new products
through implementation of robust quality systems
. Work with allied suppliers on current products to resolve quality
issues on all current product lines
> Conceptualized and implemented lean improvement activity
resulting in $500,000 / year savings
> Instrumental in additional lean rearrangement resulting in 30%
improvement in productivity and associated cost savings
> Areas of responsibility are exceeding set quality goals
> Multiple perennial quality problems have been resolved
Senior Advanced Supplier Quality Engineer for Allied suppliers
Anderson, In (2001 - 2002)
. Worked with allied suppliers (Delco Electronics, Packard, & Laurel) to
ensure flawless launches of new products through implementation of
robust quality systems
. Traveled internationally and domestically to observe processes and
make improvements
. Interfaced with customer representatives to ensure thorough
understanding of how customer application interacts with supplied
components
> All launches successful w/o supplier issue
> Instrumental in resolving early validation failures prior to
production
> Advised suppliers of lean opportunities observed and assisted in
implementation and validation prior to launch activities.
Senior Quality Engineer Direct Ignition Systems (DIS) Anderson, In
(1999 - 2001)
. Responsible for area quality improvements, control plans, FMEA's,
customer interface & satisfaction, change mgmt
. Led joint Quality Improvement Team, Anderson Ignition and Delphi Delco
Electronics
> Area met all quality goals set for the area
> Customer complaints reduced 30%
> Scrap reduced 35%
> Joint meetings with D.E. successfully reduced incoming
defectives 37%
Quality Manager Laurel, Ms (1997-1999)
. Responsible for supervision of salary and hourly personnel and team
development
. Responsible for plant continuous improvement, QS9000 internal and
surveillance audits, supplier base improvement, customer satisfaction,
departmental budget, PPAP's, and all other quality related functions.
> Quality improvements instrumental in being awarded new business
> Reduced headcount by applying lean principles to quality
activities
> Reduced customer complaints 40%
> Reduced scrap by 33%
> Exceeded departmental budget goals set
> Resolved long-standing supplier customer conflicts
Quality Engineer, Direct Ignition Systems (DIS) Anderson, In (1991 -
1997)
. Responsible for area daily quality issue resolution, Control plans,
Job Instructions, FMEA's, FTQ,
Customer interface & satisfaction for DIS area, PRR's, etc.
Failure Analysis Engineer Direct Ignition Systems (DIS) Anderson, In
(1989 - 1991)
. Responsible for Analysis and Corrective Action facilitation
Research and Development Associate-Direct Ignition Products Anderson,
In (1985 - 1989)
Co-op Student in Switches, Batteries and Instrumentation
Anderson, In (1984 - 1985)
References upon request
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