Customer Service Manager

Jason L. Cintron

Ph: 954-***-****

Email: **********@*****.***

SALES ADMINISTRATOR

Administrator * Staff development * Data Entry * Management

PROFILE

Creative administrator, as well as engaging customer relations

individual; highly motivated and innovative, including the areas of

planning, organizing and coordinating skills for work area.

Experience

Xerox Audio Visual Solutions

Davie, FL

Customer Service Representative K-12 Education & Corporate

for Audio Visual Company (03/2008 - present)

. Create Quotes and Bids for South Florida Territories

. Administrator and manage customer support for Miami Dade School

District

. Administrator and manage customer support for Higher Education &

Private Schools

. Manage service department/ RMA's / Product returns

. Direct all service and sub-labor billing

. Office Management Responsibilities, including filing, faxing,

emails, and ordering supplies

. Create Microsoft spread sheets for office use, in addition to

customer use

Cintron Transports North Miami,

FL

Logistics Coordinator for Coast to Coast Trucking

Corporation (07/2007- 03/2008)

. Distribute incoming and outgoing cargo

. Identify, Locate, Obtain and Arrange for all cargo shipments

. Provide Shipping quotes

. Investigate and respond to inquiries regarding distribution

and shipping

. Converse with brokers on transporting new and already shipped

cargo

The Continental Group, The Collins Condominium

Miami Beach, FL

Administrative Assistant/Assistant to Property Manager (09/2006-

12/2007)

. Assisted with accounting and bookkeeping and creating employee

schedules and pay-roll

. Surveyed the building to ensure compliance with building codes

and assembled proposals for building maintenance

. Processed invoices and proposals from developers

. Created Proposals for improving building's appearance, as well

as enhancing security measures

. Implemented procedures to cater and resolve the needs of the

residents

. Office management - filing, faxes, emails, processed building

applications

Bristol Towers, Miami

Beach, FL

Front desk/ Receiving Manager (02/2005- 02/2006)

. Operated front desk as a Concierge

. Supervised to ensure that items, packages, and belonging were

delivered to the proper building unit

. Managed pay- roll and employee schedules for the front desk and

receiving department

. Supervised incoming contractors to ensure that they had the

proper documentation and permits to work

Education

American Intercontinental University (bachelor in business Admin)

April 2009, Present Weston, FL

High School Diploma

May 2005

Skills

Language: Fluent in English and Spanish

Computer Skills: Microsoft Word, Excel, and PowerPoint, DejaWinT, ECI

OMD System

References

Available Upon Request

Contact this candidate