Quality Assurance Administrative Assistant

Sheri L. Riggsby

Murfreesboro, TN *****

615-***-****

OBJECTIVE: Administrative/management professional experienced at working

in a fast paced environment. I have held positions demanding strong

organizational and interpersonal skills. I am seeking a position where

these skills will be utilized and further developed.

PROFILE: Excellent interpersonal skills, confident and poised in

interactions with individuals at all levels.

. Enthusiastically develops rapport with clients and colleagues

. Dedicated; known for consistently going beyond what is required

. Proven ability to collect, organize and prioritize business needs

. Highly regarded for a proactive attitude and an ability to think

creatively, providing ideas and solutions

. Organized with exceptional follow through capabilities

EXPERIENCE:

United Methodist Publishing House (2008)

. Proofreading and editing catalog pages

. Collections and bookkeeping on advertising accounts

. Correcting problems with product set up and entry

. Basic sales and marketing issues

. Research on product information

. Extensive data-entry

. Training and supervising numerous temporary employees involved in

moving company into consolidated purchasing

. Assistant to the Executive Assistant for the Sr. V.P of Sales and

Marketing

Various Staffing Agencies (2002 - 2008)

Various temporary positions held:

. Data Entry Specialist

. Administrative Assistant

. Medical Scheduler

. Medical Transcriptionist

. Quality Assurance

Duties performed:

. Project management

. Cash balancing and accounts payable

. Applicant screening, employment verification, and I-9 paperwork

verification

. Organized employee files and maintained confidential employee database

. Processed garnishments and paperwork required by corporate

headquarters

. Patient scheduling and organization of patient charts

. Insurance verification

. Database auditing

. Compiled and updated safety manual and materials

. Greeted and welcomed visitors, ordered office supplies

. Organized and initiated new process in existing offices

. Edited and updated SOP's for all departments at local/national labs

. Recorded and distributed minutes of company staff meetings

Champaign Unit #4 School District, Champaign, IL 2001-2002

Administrative Secretary/Human Resources

. Operated 24 line switchboard, investigating and resolving customer

issues

. Managed the completion, typing filing, processing and maintenance of

school district documents

. Administered and processed clerical tests

. Responsible for receiving and filling daily requests for substitute

teachers, teacher's aides, interpreters and clerical personnel

. Routing of all in-district and US mail

INDEPENDENT PROJECTS:

. Freelance fictional writing

. Freelance songwriting

. Vocalist in Christian music genre

EDUCATION:

Parkland Community College, Champaign, IL 1982-1983

. Nursing and Business

Olivet Nazarene University, Bourbonnais, IL 1980-1982

. Pre-Med

Mahomet-Seymour High School, Mahomet, IL 1974-1979

COMPUTER SKILLS:

Proficient in the use of Microsoft Word, Excel, Outlook, Works, Medic,

Promed, TouchChart, PAC, Ecometry as well as other specialized

programs.

Contact this candidate