Customer Service Sales

MINDY NGOC HO

***** ******** **., ***. ***

Cell: 714-***-****

Westminster, CA 92683

***********@*******.***

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Objective:

To pursue a challenging and rewarding medical billing career position that

will utilize my skills and education for the betterment of the company.

Qualifications Summary:

. Physician's insurance coding: CPT, ICD-9-CM, HCPCS, ancillary

care coding, medical office billing, medical records analysis,

classify diagnoses and procedures, claims resolution, accounts

payable, accounts receivable, OSHA training, medical terminology,

anatomy, physiology and medical software applications and entry

level hospital billing.

. Hardworking, fast learner, self motivated, energetic, dedicated,

and professional individual able to serve clients in a conscientious

and pleasant manner.

. Outstanding oral and written communication skills.

. Strong ability to multitask, organized, disciplined and detail

oriented.

. Can type 38 wpm.

. Bilingual Vietnamese.

Certification:

HIPAA, Medisoft, Excel, Microsoft Word, College Keyboarding

Education:

Concorde Career College

Garden Grove, CA

Insurance Billing and Coding Specialist Diploma

2010

Garden Grove High School

Garden Grove, CA

High School Diploma

2000

R.O.P.

Garden Grove, CA

Retail Merchandising Certificate

1999

Experience:

OC Joeun Medical Group

Garden Grove, CA

Insurance Coding and Billing Specialist Externship

06/10-07/10

< 160 Hours completed.

< Admitted patients, entered new patient demographics in computer,

Prospect Medical electronic billing, submitted online authorizations

and referrals, Rhio Tap online authorizations and referrals,

verified insurances online and over the phone, filed patient's

charts, and answered phone calls.

Bare Escentuals

Westminster, CA

Business Manager

04/07-10/09

< Increased sales volume by 105 % in less than one year. Followed thru

more attractive merchandise presentation strategies and special

marketing campaigns, resulting in increased counter traffic and

profits. Hired and trained sales staff. Followed thru counter

inventory and expanded merchandise ordering. Responsibilities

included ordering, merchandising, customer service, monitored and

recorded sales daily, and staff scheduling.

Macy's

Westminster, CA

Clinique Counter Manager

07/04-08/06

< Increased sales volume by 106% in two years. Developed and coached

staff. Event set up at counter increased traffic and sale volumes.

Ordered merchandise and followed thru counter merchandising and

inventory, customer service, monitored and recorded sales daily.

Super Autobacs

Stanton, CA

Cashier Lead

08/03-05/04

< Customer service, sales, cash office, cleaning, and stocking

merchandise.

Reference: Available upon request.

Contact this candidate