Quality Assurance Software

STEVE TSAI

** ******* *****, ***** *****, NJ **078 CA . Cell: 626-***-**** . E-

Mail: ******@*****.***

OBJECTIVE

Eager to contribute outstanding technical and communicative skills in a

Quality Assurance capacity to achieve rapid development of high-quality

software

PROFESSIONAL PROFILE

? Seasoned professional with 8+ years of experience in all phases of the

Software Development Life Cycle (SDLC) including Analysis, Design,

Coding, and Testing

? Self-motivated achiever who performs confidently and effectively under

pressure and thrives on problem solving, using logical and analytical

abilities

? Enthusiastic learner who quickly grasps new concepts and technical

skills and is passionate about new technologies

AREAS OF EXPERTISE

Programming Languages and Software Applications

? Applications software development using C/C++ and Java on UNIX/Windows

? Working knowledge of Object-Oriented Programming (OOPS) concepts, STL,

Boost, Algorithms, Data Structures, Design Patterns

? 3 tiered architecture (front end webserver, middle dynamic content

processing and general level application server, and a backend database

or cms)

? MS SQL, Oracle, schema design and other relational database management

systems

PROFESSIONAL EXPERIENCE

Senior Quality Assurance Engineer

Oct. 2007 to Present Schematic

Los Angeles, CA

Create and execute QA deliverables for high-profile clients (ex: Target,

NBC Olympics, Library of Congress, Logitech, Toyota, Apple, Dell,

Microsoft, MTV, Team Mobile), building rich Internet applications for a

leading user experience and design agency through these activities:

? Build and implement repeatable testing processes and procedures for use

by a team of 11 QA testers across 4 offices for all projects by creating

test plans, test cases, use cases, and automated test scripts on 200+

projects to identify and document unintended behavior in the software and

possible enhancements based on technical and functional requirements and

fundamental design and user experience principles in waterfall, agile,

and scrum environments

? Perform Front end and Back end, White Box and Black Box, Functional and

Non-functional testing to validate Scalability, Maintainability,

Security, Performance, Integration, and User Acceptance of Client/Server,

Web, and e-commerce applications working with Software Developers, User

Experience specialists, Art Directors, Project Managers, Business

Analysts, Solutions Architects, and clients on a daily basis

? Scope projects, coordinate testing resources, send daily status reports

with a variety of relevant metrics, provide innovative strategy and

software solutions along with changes in processes when beneficial,

saving budgeted hours and resources across all projects by 15%

C++ Software Developer

Jan. 2005 to Oct. 2007 Axium Entertainment/Avalon

Los Angeles, CA

Developed and maintained a general ledger accounting system for a leading

payroll company in the entertainment industry for use during the production

of motion pictures, television shows, and commercials through these

activities:

? Programmed for Telemax and Visualmax, a complete Accounting and Payroll

Interface compliant with QuickBooks and used by the Accounting and

Payroll divisions of Production companies

? Added the following features: Multi-company, multi-currency functionality

using one general ledger, the ability to track Project/Job cost through a

variety of Cost Reporting formats, flexible postings within the fiscal

year, flexible year-end closings, and customizable system and user

options

? Allowed users to run G/L, A/P, A/R, and 10+ customizable cost reports

with a high standard of performance and accuracy of data

? Utilized critical thinking to debug code using Rational Robot, Selenium

IDE, HP Load Runner, JMeter, Firebug, and IE Developer Tool. Fixed bugs

and improved performance by finding memory leaks, studying log

files/errors, and performing thorough root cause analysis.

C++ Software Developer

Jun. 2001 to Dec. 2004 Bloomberg LP New

York, NY

Designed and developed Bloomberg's primary product, the Bloomberg Terminal,

a single integrated package catered to corporations, news organizations,

financial and legal professionals through these activities:

? Programmed and implemented GUI design, code, and database tables for 20+

medium to large scale financial information system applications on the

Bloomberg Terminal, many of which are still in use today. Involved in

all phases of SDLC from requirements gathering to rollout for Bloomberg,

the world's leading provider of data, news, and analytics.

? Worked on crucial calculations, pricing systems, and algorithms that

Bloomberg financial clients depend on to make financial decisions

? Primary designer of QCHK, a module providing alerts and updates on the

completion of over 2000 tasks to be completed each trading day. QCHK

increased the efficiency of users by 22% and transitioned user groups

towards operational independence by allowing team members to update the

progress of their tasks and by allowing managers to oversee operations.

The software emailed automated weekly reports to managers with metrics on

performance over time and new features were redesigned and implemented in

response to the needs of Bloomberg users across the globe.

? Monitored real time trade volume on a Computer-to-Computer (CCI)

projects ensuring the integrity of stock trades and options

? Enhanced performance and functionality of MAIL, Bloomberg's internal

emailing client and NEWS which implements real time streaming data

EDUCATION

? Johns Hopkins University, Bachelor of Arts in Economics (May 2001)

? Minor in Computer Science

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