Human Resources Management

BARBARA PORTIER

Campbell, CA

Email: ********@*******.***

Cell: 408-***-****

OBJECTIVE:

To obtain a position as a Business Analyst where I am able to utilize my

skills and prior experience to add value to a company and grow

professionally.

SKILLS:

V 15 years of overall systems experience (6 years experience using Oracle)

V Experience supporting Oracle EBS Modules: HR, Self-Service, OAB,

Payroll, AP, iProcurement, Purchasing and Order Management

V Familiarity with workflows, alert notifications and scheduling reports

V Solid understanding of Oracle ERP best practices, process flows and

setups

V Aptitude for analyzing business problems and opportunities for business

process improvements

V Strong analytical and problem solving skills

V Proficient in Microsoft Office tools

V Excellent verbal and written skills

PROFESSIONAL EXPERIENCE:

SYMMETRICOM, INC., San Jose, CA

Business Analyst III (Feb

2007 - Apr 2010)

. Provided on-going Oracle support to HR, Finance and Purchasing

. Liaison between the functional business groups and the development

team

. Collaborated with end users to understand their business processes and

identify issues and challenges

. Analyzed data/processes, made recommendations on system improvements

and developed and executed actions plans

. Gathered, documented and drove the clarification of business

requirements to ensure a clear and accurate statement of the process

and system requirements

. Managed project initiatives that contributed to operational

efficiency. Examples include:

o Oracle Advanced Benefits (OAB) module implementation

o iProcurement store/catalog implementation

o Cash Management module implementation

o The development of a benefits and payroll extract

o Expense report automation through payroll

. Planned and executed CRP and UAT activities

. Issue management and tracking

. Developed technical specifications and created data maps for

developers

. Trained end-users on Oracle basics or newly enabled functionality

. Created Oracle tutorials using Oracle's UPK application

. Researched and resolved help desk requests from issues to system

enhancements

. Point of contact for AME (Approval Management Engine) workflow

modifications

. Made form personalizations in the core application and self-service

forms

. Logged and monitored service requests through Metalink and provided

Oracle with information as requested

. Coordinated Family Pack upgrades and patching activities

. Developed and designed reports

. Complied with IT processes and procedures for project management,

change control, etc.

Reason for Leaving: Reduction in Force

NVIDIA, Santa Clara, CA

(Jun 2006-Jan 2007)

Contractor - Executive Assistant to the VP, Human Resources (interim

position)

. Provided administrative support to the VP of Human Resources

Reason for Leaving: End of contract

PORTAL SOFTWARE INC., Cupertino, CA

(Apr 2004 - Jun 2006)

HRIS Analyst / Benefits Specialist

. Managed the HR system (Oracle 11i) as a functional user: Data

maintenance and integrity, testing and development, trained end users

and reporting (used Discoverer)

. Served as a liaison between HR, payroll and IT

. Maintained the company's HR intranet portal

. Managed all web-based benefit sites including providing support to

users as needed

. Provided support and resolved technical issues with the company's

performance management tool, SuccessFactors

. Managed the Health and Welfare program including leave of absences for

approximately 250 employees world-wide

. Responsible for monthly billing and reconciliation for the benefit

plans and COBRA

. Resolved employee benefit related inquiries/issues

. Developed strong relationships with benefit carriers and brokers

. Coordinated annual open enrollment

. Assisted in the on-going design and development of the benefits

programs and vendor selection

. Reported and managed Workers Compensation claims and coordinated

ergonomic assessments

Reason for Leaving: Company was acquired

BROADLOGIC NETWORK TECHNOLOGIES, San Jose, CA

(Jan 2002 - Apr 2004)

Office Manager / Human Resource Generalist

. Managed the Health and Welfare program

. Maintained employee database

. Conducted new hire orientations and exit interviews

. Spearheaded recruiting activities, including: posting open positions,

sourcing candidates, setting up interviews, background checks,

extending offers and new hire processing

. Responded to unemployment claims and employment verifications

. Organized company events

. Managed office facilities

. Arranged travel for executive staff

Reason for Leaving: Better opportunity

INTERWISE INC., Santa Clara, CA

(Oct 1999 - Jan 2002)

Human Resource Generalist

. Managed HR and processed payroll for approximately 100 employees in

the US

. Developed and continually refined the company's internal Human

Resource infrastructure

. Established and administered the company's benefits including

medical/dental/vision, FSA, STD/LTD, EAP, Life, 401k Plan, etc.

. Administered COBRA internally

. Worked closely with managers to resolve conflicts

. Investigated employee grievances and complaints and consulted with

legal counsel when needed

. Assured compliance with State and Federal laws and regulations

regarding employment practices

. Conducted new hire orientations and exit interviews

. Responded to unemployment claims and employment verifications

. Prepared and executed HR related communication

. Involved in company-wide actions

. Maintained employee files and ensured proper record keeping and

documentation

Reason for Leaving: Company relocated to Boston, MA

EDUCATION:

BS, Business Administration: Concentration in Human Resource Management

San Jose State University ~ San Jose, CA

CERTIFICATIONS:

Project Management (Cadence) - June 2009

Lean Six Sigma (Symmetricom) - Dec 2009

COMPUTER SKILLS:

Applications: Oracle 11i, TOAD, Track-It (Help Desk System), Dataloader,

Sharepoint, MS Office, Visio

References available upon request

Contact this candidate