Technician Quality Control

DON LOUIS

**** ******* **** ? Lakewood, CA *****? 562-***-****? ********@**.**.***

OBJECTIVE

To utilize my background, skills and knowledge in the communications

service industry

EMPLOYMENT

AT&T COMMUNICATIONS

2008-2009

Installer/Repair Technician Garden

Grove, CA

. Provided complete installation of telephone, TV and Internet services

. Member of Company Safety Team

ADELPHIA COMMUNICATION/TIME WARNER 1999-

2007

Field Service Lead Technician

Anaheim, CA

. Trained new hires in the installation and repair of cable and high

speed internet services

. Installed High Speed Data services with emphasis on trouble shooting

both video and internet problems

. Responsible for quality control on both in-house employees and

contract labor

COMCAST COMMUNICATIONS 1996-1999

Cable Installer-Technician Santa

Ana, CA

. Provided digital cable television service installations

. Trained in troubleshooting all cable-related problems

. Completed multiple National Cable Technology Institute courses

AMERICAN PROTECTIVE SERVICES 1993-

1996

Security Supervisor

Signal Hill, CA

. Supervised and trained new hire security guards

. Evaluated and counseled employees providing fair and equitable

solutions on disciplinary actions

SIMMONS CABLE TELEVISION 1979-

1993

Supervisor-Team Leader Long

Beach, CA

. Supervised and trained a team of 22 installers

. Performed performance reviews and evaluations

. Maintained accurate attendance logs including all disciplinary actions

UNITED STATES NAVY 1975-

1979

Active Duty San

Diego, CA

. Supervised a team in the performance of ship operations and

maintenance

EDUCATION

ELECTRONICS MAJOR, San Diego State

1977

ELECTRONICS MAJOR, Compton College

1975

EXCELLENT REFERENCES PROVIDED UPON REQUEST

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