Customer Service Administrative Assistant
Resume:
Shima Davis
Zion, IL *****
*****@***********.***
EXPERIENCE
Jun/2007- Dec/2009 Digital People Rolling
Meadows, IL
Graphic Designer/Project Management Assistant
o Designed photo greeting cards from license images from Disney,
Precious Moments, El Chavo, Peanuts and my personal designs
o Scripted XML sheets
o Created presentations in Adobe Flash
o Assisted in product development for online and in store kiosk using
mock-up created in Illustrator and Photoshop
o Proofread grammar school text book pages
o Organized and maintained a filing systems for documents, e-mails, data
via Excel
Dec/2004-Nov/2006 Apartments.com/Cars.com
Chicago, IL
Ad Developer/Trafficker
o Corresponded with clients on job and deadline issues
o Provided customer service to local and national dealerships
o Received 30-50 calls and 40-50 email daily
o Organized content within an informational web page via wireframe
layout
o Input advertising campaigns and provide customer support to
advertisers such as Honda, Nissan GMC, and Chevrolet
o Interacted on a team that services national and local ad sales
representatives
o Proofread colleagues online ads before they premiered
o Shared responsibility for impression forecasting and inventory
management, and ad development/production/testing
Apr/1998-Dec/2004 Huntington Resources Temporary Agency
Vernon Hills, IL
Administrative Assistant
o Arranged travel and hotel accommodations
o Maintained employee records, calendars, emails, and conference room
reservations via Lotus Notes and Outlook
o Assisted in payroll and accounts payable via
o Composed expense reports
o Produced work orders
Jun/1999-Present Minx Designs Zion,
IL
Multimedia Designer
o Designed blog sites in blogger and word press
o Developed XML & Flash interactive websites
o Launched web advertisements through email utilizing a database account
o Designed business identities for residential properties, landscaping
companies, shops, independent companies, and musicians using own
sketches, Illustrator, and Photoshop
o Collected personal stock photography, color corrected and repaired
photos
o Directed in-house and remote photography/video shoots
o Applied type revisions to existing quark and illustrator files
o Imported and revised graphic files, created multi-page and multi-
section documents using style sheets for print/design projects
o Updated and created prize-winning brochures for school fundraising
utilizing Illustrator, Photoshop, and In Design
COMPUTER SKILLS
Accipiter Adobe Aftereffects Max
AS400 Adobe Indesign Media 100i
Lotus Notes Adobe Illustrator Microsoft Visual
Basics
Lotus Word Pro Adobe Photoshop PhotoVista
Microsoft Excel CSS Protools
Microsoft HotMedia Quark Xpress
PowerPoint
Microsoft Word JavaScript Snagit
Peoplesoft Macromedia Director SQL
TrafficMac Macromedia Dreamweaver Visio
Maya (X)HTML
XML
EDUCATION
International Academy of Design and Technology
Bachelors of Fine Arts Multimedia Production & Design
Chicago, IL
Chicago State University Business Management
Chicago, IL
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