Electrical Customer Service

Roger E. Marshall Jr.

*** ***** **. *** ****** Township, NJ 08234 609-***-****

********@*****.***

D

ecorated, hard working, mechanically skilled retired veteran known for accuracy and attention

to detail within the parameters of networking and electrical equipment repair. Professional and

personal network experience spans 10 years. My skills in electrical equipment repair/networking are

backed by solid credentials awarded by the US Military in Electrical Equipment Repair Schooling and

Star Technical Institute for Networking. I have also received several awards for mastering the skill with

efficiency and displaying exceptional leadership ability.

Key Skills

• Assessment of Electrical Equipment • PC Repair/Security

• Troubleshooting & Diagnosing • Hardware Installation

• Concrete Work • Networking

• CDL Class A • Team Training, Recruitment, & Staff

• Interpreting Technical Manuals and Schematics Supervision

• Multitasking and Adhering to Deadlines

Professional Experience

Sales 12/09 to present

Sold insurance and retail sales; assessed the needs of clients; matched them with products that would best

suit their needs; maintained and displayed detailed knowledge of products carried; always provide

excellent customer service and exceed and delight the expectations of customers

Your quality goods – Egg Harbor City, NJ

Business Owner 1/06 to 11/09

Sold and marketed various products via internet and directly to consumers; developed and maintained a

customer database; recruited and trained a team on selling tactics, product knowledge, and how to

develop a customer base; consistently performed prospect follow ups and maintained a detailed record of

activities

SMITH & VINES TOURS – Atlantic City, NJ

Network Administrator 2/01 to 8/04

Maintained a wireless/ LAN network using Windows XP and Windows ME, performed general

maintenance of network (i.e. replaced hard drives, CD/DVD ROM drives); minor PC repair; performed

minimal help desk

United states Marine Corp – Camp Lejeune, NC

Electrical Equipment Repair Specialist/Generator Mechanic 03/96 to 12/00

Repaired, set up and broke down generators; Quality control chief for engineers, Maintenance Manager,

Safety Chief, and Squad Leader, Assessed and properly diagnosed proper energy and power systems for

field operations; Built insulated aluminum enclosures for unit; Read and interpreted schematics;

Supervised other marines in unit; Identified and devised solutions to all electrical and generator

problems; Effectively communicated work orders to others unit

Key Results:

Roger E. Marshall Jr.

Résumé Page Two

• Meritoriously promoted twice due to the display of exemplary quality in leadership and in

productivity

• Assessed needed materials for all field projects

• Performed mostly first and second echelon work and occasionally performed third echelon work

• Often selected by higher ranked officers to help out on other projects in other mechanical facets

• Trained other marines and assessed their strengths and areas in need of improvement which improved

the quality of operation

• Accomplished all task on time or ahead of time designated

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Recognition & Awards

• Meritoriously promoted twice.

• Received and an Academic Honor Graduate in Electrical Engineering School.

• Graduated #1 in Electrical Engineering School

• Received an Honorable Discharge from the US Marine Corp

• Outstanding Service Award

• Certificate of Appreciation for the US Chaplin Activities program

Education

Shore Tractor Trailer Training

CDL Class A

Star Technical Institute

Certificate of Completion in Networking

Devry University

Candidate for BA in Network Administration

Electrical Equipment Repair School

Certificate of Completion for Electrical Engineering Specialist/Generators

609-***-**** ********@*****.***

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