Quality Assurance Technician
Resume:
MAU Workforce Solutions
Greer, SC
Greetings:
I would like to be considered for the position of Electro Mechanical
Technician with MAU, Inc. to work at the BMW Manufacturing Company in
Greer, SC. My resume is attached for your review.
My education background includes training in electronics and electrical and
my work background spans the fields of engineering, quality assurance,
manufacturing and construction. I have over ten years of experience as an
electronic technician/quality assurance technician and have developed
excellent problem solving and electro-mechanical skills. I know how to use
engineering blueprints, schematics and bill of materials to inspect,
assemble, test and troubleshoot. I know how to set-up, test, calibrate and
maintain equipment. I know how to use most hand and power tools as well as
electronic measurement equipment such as oscilloscopes, signal generators
and multimeters. "Safety First" is foremost in everything I do. I am
familiar with lock out / tag out procedures. As an electrician's helper, I
have over two years of experience installing boxes, running wire and
terminating wire in panels, switches, receptacles, data outlets and fire
alarms. I also have over one year of experience installing HVAC controls
and wiring. I know how to route, identify and terminate cable. I am
familiar with Microsoft Word and Excel and am comfortable navigating
through software programs. I know the value of maintaining good
documentation. I have provided technical support to internal and external
customers, dealt with customers to resolve their complaints and monitored
vendors regarding nonconformance issues to ensure resolution of those
quality issues. My attention-to-detail nature and desire for a quality
product/service would make me a good candidate for the Electro Mechanical
Technician position.
I have always conducted myself in a professional manner in my dealings with
higher level management, fellow peers, subordinates and customers. I have
superior customer relations and communication skills. My goal is always to
exceed expectations with quality service. I believe that my background and
experience coupled with my quality mindset and my desire to provide a
quality product/service would allow me to make a valuable contribution to
your team at MAU Workforce Solutions.
I would appreciate meeting in person to discuss the position of Electro
Mechanical Technician. I welcome the opportunity for a personal interview
to elaborate on my experience and skill sets as they pertain to this
position. Thank you for your time and consideration.
Regards,
John Knight
*********@*****.***
John H. Knight
82 Magnolia Crest Drive
Simpsonville, SC 29681
*********@*****.***
Summary: A results-oriented individual with extensive experience in the
electronics industry with a diversified background in engineering, quality
assurance, manufacturing and construction. Conscientious, self-directed
team player with excellent interpersonal and communication skills,
dedicated to providing quality in all aspects of work.
JOB TARGET: ELECTRO MECHANICAL TECHNICIAN
SKILL SETS & CAPABILITIES:
. Run control wire for HVAC equipment and terminate control boxes,
thermostats, duct detectors, air handler units, roof top units and
heat pumps.
. Install EMT conduit (1/2" and " mostly) using pipe bender to route
pipe as necessary.
. Pull wire, identify circuits and terminate wire in main and branch
circuit panels.
. Using blueprints install lights (fluorescent fixtures, strip lights,
wall sconces and ceiling chandeliers) as well as boxes for switches,
receptacles, data outlets and fire alarms where specified.
. Monitor quality issues of work and material at off-site locations,
identifying and addressing problems occurring at various nationwide
installation sites (for Federal Government contract).
. Tracking and documenting incidents affecting cost and schedule,
thereby assuring timely management response.
. Contacting vendors regarding nonconformance issues and monitoring
those issues to ensure prompt resolution of all quality issues.
. Interface with customers to resolve their concerns and complaints.
. Perform site audits, supplier audits and internal product / process
audits (ISO 9000 system).
. Perform database analysis and prepare reports for management,
engineering, and/or customers documenting results.
. Perform reliability and life tests.
. Construct special test fixtures and set up automated test equipment.
. Perform failure analysis (troubleshooting to component level) on
prototype units, production units and/or customer returns.
. Perform incoming inspection for components and assemblies.
. Maintenance of calibration program and a Statistical Process Control
program for manufacturing.
. Manage an Engineering Lab with 6 technicians - planning, scheduling
and budgeting manpower, materials and equipment to assure timely
completion of multiple projects.
. Coordinate the efforts of engineering, manufacturing and manufacturing
engineering during the transition of product from prototype run to
production run, including the training of operators.
. Prepare and run design of experiments to identify and resolve problems
encountered in the product development process.
. Verification testing of software/embedded firmware, documentation of
discrepancies, collaboration with design engineer team to troubleshoot
identified discrepancies - all to ensure a quality product.
WORK HISTORY:
4/09 - 5/09 U.S. Census Bureau, Asheville, NC Enumerator
6/08 - 11/08 Lowe's, Brevard, NC Customer Service Associate
2/06 - 3/07 Newcomb & Company, Raleigh, NC HVAC Controls
Apprentice
3/05 - 1/06 Tradesmen International, Raleigh, NC Electrician
Mechanic
10/04 - 2/05 Tech Electric, Inc., Raleigh, NC Electrician's
Helper
6/04 - 9/04 CLP Resources, Inc., Raleigh, NC
Electrician's Helper
1/04 - 5/04 Gregory Electric, Inc., Raleigh, NC
Electrician's Helper
2001 Nortel Networks, Research Triangle Park NC. Product Verification
Engineer
1994 - 2000 Powerware Corporation (formerly Exide Electronics)
Raleigh NC
1999 - 2000 Firmware Tester
1997 - 1998 Network/Software Technician
1994 - 1996 Quality Assurance Technician.
1993 Duke University (High Energy Physics Lab), Durham NC Electronic
Technician.
1991 - 1992 Square D Company, Knightdale NC. Quality
Assurance Tech.
1985 - 1990 Borg-Warner Automotive, Cary NC.
Engineering Lab Supervisor.
1983 - 1985 Buehler Products, Cary NC. QA /
Electronic Technician.
1981 - 1983 Docutel / Olivetti Corp., Irving TX.
Electronic Technician /
Asst Group Leader.
EDUCATION:
Construction Electrician Certificate Durham Technical Community
College, Durham NC.
Electronics Diploma Elkins Institute, Dallas TX.
Contact this candidate