Sql Server Project

Daphnee Liautaud

Phone: 718-***-****

E-Mail: *****@*******.***

Address: ***-** ******* *******, ***. 6R

Jamaica, New York 11432

PROFILE

Results-driven IT professional with over ten years of multi faceted experience in providing process

analysis, information solutions and technical support to a four hundred employee government entity

responsible for multi- billion dollar engineering projects.

Experience supporting and collaborating with cross-functional teams.

Self-starter with strong communication, interpersonal and organizational skills.

Committed to excellence and driven to exceed client expectations with innovative and adaptive

solutions.

Unbounded willingness and capacity to acquire the skills needed to achieve organizational goals.

PROFESSIONAL EXPERIENCE

* Web Development

+ Collaborate with an international team of volunteers to develop a web-based fundraising campaign

for the schools of the congregation of Saint Joseph de Cluny in Haiti.

- Meet with the team to conceptualize the layout for the fundraising pages and their integration in an

existing website.

- Create and implement bilingual (French/English) multimedia fundraising pages and associated

templates using HTML and PHP.

- Help develop MySQL database and associated webpage to collect donor information.

+ Install, test & configure ColdFusion 9 on Windows 7.

+ Configure CF data source to allow Coldfusion access to SQL Server or MySQL databases.

+ Install, Test and Configure WAMP - Environment.

* Process Analysis and Development

+ Identify business processes critical to manage large scale engineering projects by:

- Identifying and interviewing various stakeholders ranging from upper management to process

specialists.

- Collecting and inventorying related data sets from Excel spreadsheets to manual logs.

+ Analyze data collected to detail and quantify identified processes and establish workflow.

+ Develop business process model.

+ Create data gathering model as basis for a bureau wide database application.

* Database Development and Management

+ Develop, maintain, troubleshoot and/or expand various databases that track capital program

i nformation, personnel information and inventory.

Project Highlights

- Build a database that for the first time in the bureau's history collected and related data on all on-

going projects.

- Build a user-friendly, intuitive interface requiring minimal training for over 200 users with varying

degrees of knowledge and understanding of projects and processes

- Create complex VBA routines to generate sophisticated Access, Word and Excel reports that support

t he agency's strategic planning, executive decision-making and day to day operations as well as fulfill

reporting requirements to outside entities such the Office of the Comptroller or the Mayor's Office of

Contracts.

- Lead the development and deployment of the IT solution for the Mayor's Change Order Initiative to

Reduce Processing Time for the DEP.

- Incorporate document storage capacity to preserve key project documents.

- Develop deployment tools for database applications.

+ Coordinate data transfers to web sites or other project management information systems.

+ Prepare and present user manuals.

* Desktop Support

+ Technical support.

- Prep and install new equipment such as Desktops/Laptops, printers, etc.

- Application and operating system tuning, troubleshooting, and maintenance.

- Troubleshoot and diagnose software issues.

- Perform software deployments.

- Experience with Windows operating concepts (file systems, active directory, processes, service and log

management, user profiles, terminal services, permissions and security, I/O, devices, etc.).

+ Help standardize and document Bureau's IT practices and procedures.

+ Help users maximize their use of common software (Microsoft Office, Adobe Acrobat, etc.) by

answering their questions, preparing and conducting training sessions.

* Public Relations

+ Prepare briefing materials on major engineering projects used for public meetings and consultations

w ith elected officials.

+ I nformation liaison between NYCDEP, city and state agencies on various capital projects with duties

i ncluding the creation of exhaustive financial and performance metrics reports.

+ Organize meetings and field trips for elected officials and community representatives.

EMPLOYMENT HISTORY

Klein & Hoffman, Inc - New York, NY

Consultant Services for the Bureau of Engineering, Design and Construction of the New York City

Department of Environmental Protection

Positions Held:

Database Developer / IT Support Technician, Nov 2006 to Oct 2009

Public Participation Coordinator / Database Developer, Apr 1999 to Nov 2006

Project Audit Coordinator, Nov 1997 to Apr 1999

Foundation Sainte Rose de Lima (Volunteer)

Assistant Web developer, Feb 2010 to today

EDUCATION & TRAINING

New York City Department of Environmental Protection (2009)

ArcGIS: Beginner and Advanced Topics

Global Knowledge (2009)

SQL Server Courses: SQL Server T-SQL With Advanced Topics,

SQL Server 2005 Administration, SQL Server 2005 For Developers

Continuing Education, Queens College, City University of New York (2000)

Certificate in Microcomputer Programming

Queens College, City University of New York (1997)

Bachelor of Arts, Major: Political Science, Minor: Spanish

TECHNICAL PROFICIENCIES

Software: Microsoft Office Suite (2003 & 2007), Office for Mac (2004), MS Visio, MS Project, Adobe

Acrobat Professional, ArcGIS, Primavera, McAfee Anti- Virus, Norton AntiVirus

Languages: VBA, VBScript, Visual Studio .Net, SQL Server, MySQL, (X)HTML, CSS, PHP, ColdFusion

9

Operating Systems: Windows XP, Mac OS X

Hardware: Dell/ HP desktops and notebooks, printers, scanners and projectors

Support Tools: Active Directory, Goverlan, Dameware

OTHER INFORMATION

Fluent in French and Haitian Creole, conversant in Spanish

Strong Interest in Current and International Affairs

Member of Toastmasters International

Contact this candidate