Computer Science Years Experience

MARK HENDRICKSON

Martinez, CA

925-***-**** - ***********.****@*****.***

SUMMARY

. More than 5 years experience performing system administration activities

. Increased network efficiency by over 200% by identifying network

bottlenecks

. Received effective collaboration award for promoting a good working

environment

. Computer Science Degree: C++, Object Oriented Programming 2004 -

2010

. Microsoft certification: Active Directory, Remote Administration

2007 - 2009

WORK EXPERIENCE

System Administrator

2000 - 2006

Genentech Inc., Vacaville, CA

Performed system administration activities for Windows and UNIX based

systems and applications. Responsibilities included: programming, Active

Directory administration, TCP/IP configuration, system monitoring,

troubleshooting, hardware replacement, upgrading computer operating

systems, add computers to network, backup and restore.

. Increased employee efficiency through programming by automating

repetitive tasks.

. Saved company thousands of dollars by troubleshooting and repairing

computer hardware, software and network connectivity issuers.

. Insured upgrade success by developing technical installation and testing

procedures for hardware and software installations

. Prevented possible network crashes by developing baselines and monitoring

the effects of increasing network traffic

. Stabilized network by identifying needed topology enhancements

. Promoted from a 2 months consulting job to a 5 year consulting job

because of a wide range of valuable services offered

. Increased employee productivity by performing a full system overhaul

making all computers fully operational

. Prevented legal issues by identifying licensing issues that needed to be

addressed

. Eliminated possible FDA violations by organizing and implementing system

procedures

Computer Training Consultant

New Horizons Computer Learning Center, Walnut Creek, CA

1998 - 2000

Consulted with IT Managers to develop and coordinate computer training

EDUCATION

AS Degree Computer Science - Diablo Valley College, Pleasant Hill, CA

2010

Microsoft Certified Professional - Certification ID #6475899

2009

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