Frank Linton
*** ******** ***** ***** . *******-Salem, NC 27107 . Home 336-***-****
EXECUTIVE SUMMARY
A quality professional with experience in cleanroom, chemical processing
and portable energy device industries. A career spanning more than a
decade in industries supporting the medical device, semi-conductor, paint
and wood working manufacturers.
PROFESSIONAL HISTORY
Quality/Process Engineer (Contractor)
06/2007 - Current
Energizer Battery Company, Asheboro, NC (Aerotek Engineering)
Ensure product and process integrity for 9 Volt (522), N (E90), and 539
batteries. Participate in process improvement Kaizens. Interface with multi-
site product quality control systems, engineering, and manufacturing groups
to resolve process and product technical issues. Use statistical techniques
to analyze process capability of manufacturing operations. Suggest
processing and product construction changes, and solve both short- and long-
term problems. Develop and recommend cost reduction opportunities for 4A
lean manufacturing value stream. Give direction to laboratory and
manufacturing associates in order to achieve optimum product & process
efficiency.
Manager of Quality Assurance & Control
08/2006 - 01/2007
Akzo Nobel, High Point, NC
Manage and Coordinate testing activities of three Quality Control
Laboratories for Industrial Coatings Manufacturer; Responsible for
management and resolution of customer complaints; Assist sales group on
technical support visits; Responsible for the management of laboratory
equipment, personnel, and resources; Supervise staff of fourteen quality
personnel; Provide technical support for large technical sales force;
Recommend process improvement measures;
Supervise adjustment of product color and physical properties for top tier
customers; Collaborate with R&D to optimize quality control testing
procedures; Responsible for steering evolving quality management system.
Manager of Quality Assurance & Control
12/2001 - 8/2006
Jowat Corp., High Point, NC
Manage and Coordinate testing activities for Quality Laboratory of Adhesive
Manufacturer; ISO Management Representative for Jowat Corporation and Jowat
International; Implementation and registration to ISO9001:2000 Standards;
Responsible for Quality Management Systems for High Point, NC and Anaheim,
Ca facilities; Responsible for management and resolution of customer
complaints; Assist sales group on technical support visits; Responsible for
the management of laboratory equipment, personnel, and resources; Track and
monitor plant process efficiency; Recommend process improvement measures;
Maintain calibration system; Interface with Purchasing group to assure raw
material integrity and optimize supplier efficiency; Interface with
Materials Planning group to optimize use of raw materials and remix
consumption; Responsible for steering company process improvement teams:
targeted at on-time delivery/customer responsiveness & remix/scrap
reduction; Responsible for statistical analysis of product and process
variances; Monitor & measure contributing root causes of machine down-time;
Measure and track financial cost of returns, mixing errors, and rework;
Responsible for training and leading of company internal audit team;
Interface with customer service and sales groups to facilitate distribution
and sale of reclassified materials.
Quality Assurance Laboratory Manager
12/1998 - 12/2001
ITW Texwipe Company, LLC Kernersville, NC
Manage Quality Laboratory for cleanroom manufacturer serving medical device
and semi-conductor industries; Responsible for Kernersville, NC and Juarez,
Mexico laboratory budgets; Train laboratory and quality assurance
personnel; Implement various test methods for alcohol fill lines and fiber
analysis; Responsible for purchasing laboratory equipment for multiple
sites; Responsible for compliance of safety regulations; Develop product
control limits; Implement laboratory SPC; Responsible for analysis of
manufacturing process efficiency; Participate in the development of PVA
line and test methods
Senior ISO Facilitator for Kernerville, NC and Clearwater, FL Facilities
6/1996 - 12/1998
ITW Texwipe Company, LLC Kernersville, NC
Direct quality auditors and technicians for cleanroom manufacturer serving
medical device and semi-conductor industries; Write and review documents
for ISO 9002 compliance; Responsible for document issuance, control,
storage and maintenance; Write and verify specification and BOM
requirements; Participate as a member of the External Auditing Team; Team
leader for the Internal Auditing Team; Responsible for ISO 9000 training of
employees; Purchase and manage ISO documentation database; Advise quality
personnel for Philippine and Mexico manufacturing facilities
Document Controller
1/1996 - 6/1996
ITW Texwipe Company, LLC Kernersville, NC
Assist the Senior ISO Facilitator in the creation of the Document System;
Participate in the Product Data Management Team; Advise Customer Returns
Clerk in document issues; Work with suppliers to develop specifications and
incoming quality plans
Professional Courses & Seminars
NCA&T / ASQ Six Sigma Black Belt Certificate Program 9/2008-
7/2009
Adhesive and Sealant Applications 6/2005
Virginia Polytechnic Institute and State University
Satellite Campus (online program)
Six Sigma: Total Quality Applications 3/2005
Forsyth Technical Community College
Winston-Salem, NC
Supply Chain Management Applications 3/2005
Forsyth Technical Community College
Winston-Salem, NC
Six Sigma: Total Quality Applications 1/2005
Forsyth Technical Community College
Winston-Salem, NC
Supply Chain Management Fundamentals 1/2005
Forsyth Technical Community College
Winston-Salem, NC
ISO 9000:2000 Transition 4/2001-7/2001
North Carolina State University
Raleigh, NC
Introduction to Quality Engineering 11/2000
North Carolina State University
Raleigh, NC
BSI ISO 2000 Conference 8/1997
Binghampton, NY
Professional Courses & Seminars continued
Advanced Topics in Statistical Process Control
11/1997
University of Tennessee
Knoxville, TN
ASQ Record Control and Documentation Conference 3/1997
Charlotte, NC
RV Armstrong Internal Auditing Seminar 8/1995
Greensboro, NC
Oliver Wight Materials Requirement Planning 3/1995
Kernersville, NC
Professional Affiliations
American Chemical Society (ACS) 2000-2002
American Society for Quality (ASQ) 1995-
Present
EDUCATION
Winston-Salem State University
Winston-Salem, NC
Bachelor of Science in Chemistry
Honors: Cum Laude
REFERENCES
Available upon request