Manager Training
Resume:
Eduvigis M. Marmolejos
*** ******* ******, ***. **, Bronx, New York 10463
********@*****.***
Summary:
Well rounded, IT product manager with an ability to adapt to various
business environments. Highly experienced in presenting, designing and
implementing IT projects, such as installations, migrations and
configurations. Extremely dedicated, innovative and goal-oriented
professional with proven track record managing projects, delivering
solutions that identify and meet client requirements. Ability to build
successful cross-functional relationships and leverage teamwork to achieve
results.
Experience:
Gerson Lehrman Group, New York, NY 04/08 - present
Product Manager 12/09 - present
Promoted to Manager level from Business Analyst/Product Associate
position. Responsible for building and maintaining a flexible
infrastructure that accurately charges clients and pays experts while
recognizing revenue. Work with project teams to develop strategies
and needs for new system development.
Selected Accomplishments:
. Facilitated clients' real-time analysis of transactions and money
spent
. Enabled systematic Credit card processing
. Designed the implementation of a new subscription model
. Managed subscription platform vendor selection
Business Analyst/Product Associate 04/08 - 12/09
Responsible for implementing process change and system upgrades in the
Finance and Accounting systems (both in transactions and payments).
Provided analysis, communicated project plans, driving upgrades to
systems through to completion and training.
Selected Accomplishments:
. Led project teams in developing an on-demand payment feature
throughout finance applications while adhering to newly adopted agile
methodology
. Defined and documented rounding inconsistencies throughout finance
applications
. Provided ongoing management for HR/Payroll applications driving and
measuring continued improvements
. Managed vendor selection and requirement gathering for Document
Retention
UBS, New York, NY 10/04 - 04/08
Platform Support Analyst 5/06 - 4/08
Within Product Management, responsible for providing support for
Wealth Management Research by identifying, analyzing and resolving
platform related issues, both internal and client facing. Designed
new enhancements, created business requirements and steered upgrades
through to launch. Created supporting documentation and provided
training.
Selected Accomplishments:
. Managed system enhancements releases, testing and training
. Reengineered online experience focusing on a richer customer
experience, while maintaining high customer satisfaction
. Designed, implemented and managed incident reporting, identifying
quality of business
. Managed a two-person team in the successful distribution and
publishing of research
Trainer/Developer Specialist 10/04 - 5/06
Responsible for supporting Microsoft Office templates and Investment
Bank's document management system (Documentum). Created presentations
in Flash and Microsoft Office used on road show pitch-books. Provided
supporting documentation and training for Microsoft Office template
and Documentum.
Selected Accomplishments:
. Developed and maintained online websites which improved customer
service
. Gathered business requirements, performed testing and training for
Documentum and Microsoft Office macros enhancements
Tiger Information Systems at UBS, New York, NY 03/00 - 10/04
Desktop Publisher
Responsible for creating presentations in Microsoft Office and created
and/or traced logos, maps and graphics using Corel software.
Selected Accomplishments:
. Assisted analysts in merger and acquisition road-shows
. Worked in the creation and design of marketing materials
Education:
State University of New York at Stony Brook, Stony Brook, NY
Bachelor of Science, May 2004
Major: Information Systems
Second Major: Spanish Language and Literature
Technical summary:
Software: Microsoft Office Professional: Word, Excel, PowerPoint,
Outlook, Access, Visio, FrontPage and Publisher, HTML, Flash,
Fireworks, Adobe Dreamweaver, JavaScript, CSS, Rally, SharePoint,
Mantis,
Desktop: Windows XP, Windows 2000, NT Workstation 4.0, Mac OS X 10
Connectivity: Routers, Switches, Gateways, Multi-protocol Environments
Protocols: IEEE 802.2/802.3 Ethernet 10 Base-T, 100 Base-T, Fiber Optic,
Wireless 802.x, TCP/IP
Training:
UBS Training: Product Management, Project Management based on PMI
Processes
GLG Training: Agile Methodology, Scrum Master role training
Language:
Fluent in conversation and written Spanish
Contact this candidate