Human Resources Management

Marsha Lampert, MBA, MS

**** *** ******* *****

Boynton Beach, Fl 33472

561-***-****

*************@*****.***

EDUCATION: NEW YORK INSTITUTE OF TECHNOLOGY, Old Westbury, NY

M.S. in Energy Management, June 2000 - With Distinction

GPA: 3.89 Thesis Specialization: Bankruptcy, Grade

Received "A"

MBA in Finance, June 1990 - With Distinction

GPA: 3.67 Finance GPA: 4.0

Pace University, New York, NY

DPS Doctoral Program in Finance and Management

Sept 1990- May 1994

Completed 21 credits with 3.5 GPA

HOFSTRA UNIVERSITY, Hempstead, NY

B.A. in Music, May 1984

B.A. in Spanish, May 1983

EXPERIENCE:

Oct., 2008 - ABC COLLECTION AGENCY, LLC, North Palm Beach, Fla.

Present Consumer Debt Collection Supervisor / Skiptracing Director

. Locating missing debtors

. Ordering Experian Credit Bureau Reports and Bill Collection In A

Box Basic Skip reports.

. Reporting account data to Bill Collector In A Box - Marauder

Corp. for third party reporting to the major credit bureaus.

. Performing Employment Verifications and Asset Searches

. Creating, monitoring and modifying customized payment plans

. Preparing, proposing and processing settlements.

. Recording payments and adjusting balances in Quickbooks.

. Printing and mailing Quickbook statements reports and 30 day

letters.

. Preparing debt validations and investigating Consumer debt

disputes

. Providing Spanish Translation/Interpretation assistance.

Oct., 2008 - DR. MIRIAM RUBANO DMD PLLC, West Palm Beach, Fla.

Present Business Management Assistant

. Managing pre-collections including final demand letters.

. Resolving insurance and billing problems.

. Signing up associate dentists with various discount plans and

PPO insurers nationwide and negotiating fee increases

. Utilizing Softdent Dental Practice Management Software.

. Improving patient retention through recall reminders.

. Performing Insurance Coverage Verifications.

. Facilitating communication by providing Spanish Translating and

Interpretive services

May, 2004 - NATIONAL FINANCIAL SYSTEMS, INC. Hicksville, NY

Sept., 2004

Sept. 2004 - NATIONAL FINANCIAL SYSTEMS, INC. West Palm Beach,

Fla.

Sept, 2008 Debt Collection Skiptracer

. Locating addresses for missing debtors

. Requesting Credit Bureau Reports

. Identifying Registered Agents and Majority stockholders of

defunct business corporations.

. Facilitating communication between Spanish speaking debtors and

English speaking collectors.

. Performing Employment Verifications.

April1, 2002- KIRSCHENBAUM & PHILLIPS, ATTORNEYS AT LAW, Mineola,

NY

April 30, 2004 Debt Collections / Skiptracer

. Duties included locating missing debtors

. Determining place of employment

. Preparing files for 30-day letters and for Summons & Complaints

. Requesting and reviewing credit bureau reports

. Identifying principals and officers of defunct businesses

Sept. 1, 1984 - GE CAPITAL - TILDEN FINANCIAL CORP., Hauppauge, NY

Feb. 1, 2001 Collections Skiptracer / Credit Analyst / Credit

Investigator /

Credit Dept. Team Leader

. Prepared financial spreadsheets and computed financial ratios

. Evaluated liquidity, profitability, solvency and cash flow.

. Located missing debtors

. Verified credit application information

HONORS: Delta Mu Delta Gold Key Honor Society, 1990

Nu Epsilon Tau Honor Society, 2000

MENSA I.Q. 143, 96TH Percentile, GRE 660.

CERTIFICATES:

. Dun & Bradstreet Advanced Credit & Financial Analysis

. Gelfand Level 1 Mathematics (Rutgers University Analysis)

. Labor and Industrial Relations (NYIT)

. Human Resources Management (NYIT)

Other Training:

American Institute of Banking (AIB) Courses

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