Randy Reynolds
**** *. ******* ** ***** Hwy., #**5
Austin, Texas 78731
**************@**.***
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HIGHLIGHTS . Sales/Marketing . Client Relations . Forecasting
. Account Management . Presentations . Leadership
. Business Development . Strategic Planning . Team
Building
SUMMARY . Highly motivated and results-oriented professional with
extensive experience in sales, marketing, and account
management.
. Outstanding communication, interpersonal, and presentation
skills.
. Excellent customer service, negotiation, and problem-solving
abilities.
. Successful in developing long-term business relationships, and
establishing an exceptional rapport with individuals on all
levels.
EDUCATION ST. EDWARD'S UNIVERSITY, Austin, Texas
Bachelor of Arts in Marketing, December 1996
EXPERIENCE
2008 - Present ePlus Technology, Austin, Texas
Inside Sales Representative
Account sales to businesses, schools and hospitals.
Manage retention and
acquisition accounts. Customer presentations introducing
ePlus and our value add proposition. Resell all of the top
hardware and software technology products such as HP, IBM,
VMware, Cisco, Dell and Netapp. Prepare proposals,
presentations, Webex conference calls and handle customer
satisfaction issues. Provide monthly/weekly pipeline
forecasts on regional team conference calls for both
transactional and larger opportunities. Handle deal
registrations with the OEM's. Work directly with
distribution partners Ingram, Tech Data, Synnex and Arrow in
order fulfillment. Develop effective sales/marketing
campaigns in order to drive transactional business and gain
customers confidence. Team lead for virtualization products
2008. T-Mobile, Austin, Texas
Major Account Executive - State & Local Government Accounts
Developed government accounts in the Central Texas area. Managed
retention accounts as well as acquisition accounts.
Presentations on T-Mobile products and services to C-level
executives and IT departments. Analyzed customers IT
environment in order to provide an effective mobile solution.
Prepared proposals and resolved customer service issues.
Worked directly with the Texas Department of Information
Resources, DIR, on T-Mobile's State Contract.
2006 - 2007 APPLE, INC., Austin, Texas
Account Executive - K-12 Accounts, North Florida Territory
Delivered effective sales presentations to 30 school districts.
Developed new and existing accounts, prepared quotes, and
resolved issues. Coordinated shipments, and worked closely
with manufacturing to meet deadlines. Implemented online
custom stores, and managed custom imaging and asset tagging
for major accounts. Promoted Apple products through the
North East Florida Educational Consortium to reach 13
counties.
K. Randy Reynolds Page 2
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Major Accomplishments:
. Successfully achieved 150% of FY 07 sales quota, and ranked #1
out of all K-12 Sales Representatives in the company.
. Increased sales from $100,000 in FY 06 to $5.5 million in FY 07
(Duval County School District).
. Achieved 215% of annual server quota in FY 07.
1998 - 2006 DELL, INC., Round Rock, Texas
Inside Sales Representative - Tyco Corporation Global Account (2003-
2006)
Managed Tyco Corporation client and server business, resulting in
annual sales revenues of $49 million in 2006. Coordinated and
led quarterly conference calls with Tyco PC Sourcing Team.
Prepared weekly and quarterly forecasts, and annual and
quarterly spend reports. Utilized strong leadership skills to
train and mentor new Sales Representatives.
Major Accomplishments:
. Achieved $5.3 million in Tyco Employee Purchase Program sales
in 2005.
. Achieved $4.8 million in software and peripheral sales in 2005.
. Achieved 107% of sales quota in 2005, 101% of sales quota in
2004, and 104% of sales quota in 2003.
. Received Gold Customer Experience Award from the Chairman of
the Board (Michael Dell) and the Vice President.
ISR - Northrop Grumman Account and Various Global Accounts
(1999-2003)
Managed key Northrop Grumman account along with various smaller
accounts including Coke, ITT Industries, Pfizer, United
Airlines, Johnson Controls, Kinkos, and Mattel. Coordinated
cross functional teams on a global scale to support
customers' needs.
Major Accomplishments:
. Grew Northrop Grumman account from $2.8 million in 1999 to $18
million in 2003.
. Received Sales Representative of the Quarter Awards in Q3 2000
and Q3 2003.
. Implemented Ariba B2B online procurement tool for Northrop
Grumman.
. Facilitated third party vendor relationships to increase
incremental revenue.
1998 INTERIM STAFFING (DELL, INC.), Round Rock, Texas
Sales Representative
Managed K-15 public and private school accounts in Washington and
Montana.
Major Accomplishments:
. Achieved $1.98 million in quarterly revenues and met sales
quota in Q2 1998.
. Grew territory 100% through effective outbound sales techniques
and promotional email campaigns.
. Increased average revenue per unit by 20% quarter over quarter
by upselling and promoting upgrades.
VOLUNTEER . The Rudy's I-35 Cup benefiting The First Tee of San
Antonio and Habitat for Humanity of Austin - Austin
Committee Chairman
. Founder of Austinamateurgolf.com 2007-Present
COMPUTER . Windows and Mac OS, Microsoft Office, CRM Forecasting and
SAP
SKILLS