Manager Management

**** ****** ******, # *

B rooklyn, NY *****

Telephone: 718-***-**** Cell phone : 718-***-**** Email: macdonald ***@***.***

Dynamic and Professional Manager

Career Summary ______________________________________________________________

Personable and experienced professional interested in administrative opportunity. A compassionate

manager who is an exceptional listener and communicator, who effectively conveys information verbally and

in writing. A highly motivated, multi tasking leader who has the ability to manage multiple priorities

without losing focus on achieving the current and future objectives. Many years of leadership roles in non

profits and real estate.

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C ritical Skill Set

Facilitator Highly adaptable, positive and resilient

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Corporate Communication Goal driven administrator

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P rofessional Employment History __________________________________

CARAN PROPERTIES NEW YORK, NY 2008 2010

Manager

Notes:

Managed a portfolio with four luxury rental buildings, consisting of approximately 693 apartments. Served

as primary project support for the development team.

Assisted with annual budget preparation for all properties, totaling

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$20 million. Developed monthly executive summary reports which detailed

significant income and expense variances.

Reduced building maintenance $16,000 by purchasing equipment for staffs to

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complete all carpet cleaning in house. Eliminated employment costs $25,000. Interviewed,

and processed staff employment applications. Hired and dismissed personnel.

SANDBERG MANAGEMENT CORP. NEW YORK, NY 2006 – 2008

Manager

Managed a portfolio of 15 co op and condominium buildings, consisting of approximately

240 apartments. Confirmed that appropriate legal procedures were initiated. Prepared

annual budgets for all properties, monthly management reports and variance reports.

• Eliminated employment costs of approximately $30,000 by processing resale and sublet

applications; tracking apartment alterations; and other administrative responsibilities.

• Saved approximately $15,000 on engineer consultation fees associated with elevator

modernization project.

RELATED RENTALS, NEW YORK, NY 1999 2006

Resident Service Manager

Managed all aspects of tenant relations for highly demanding 396 unit luxury rental property in lower

Manhattan. Set up utilities, distribution welcome packages, and scheduling resident activities. Reviewed

and analyzed operating monthly variance reports for District Manager.

Demonstrated exceptional crisis management skills during 9/11 attacks, assisted with evacuation of

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tenants, particularly individuals with special needs. In days following attacks, set up databases,

developed spreadsheets and record keeping systems for tracking restoration records for insurance

purposes in order for Landlord to recoup majority of restoration expenses.

Management Coordinator

Monitored accounts receivable and maintained a 95% collection rate, approved accounts payable,

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completed final account settlements, and accounting reports. Assisted with budget preparation.

Reduced temporary labor expenses by approximately $15,000 by coordinating work to be done in

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house. Led successful administration of tenant leases, rents, security deposits and system implantation

for 396 unit building, in Tribeca.

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Non-Profit Volunteer Experience

St. Philip’s Episcopal Church, Brooklyn, NY 1997 – present

Actively involved in all church ministries and outreach programs including: weekly Sunday

church services; charitable donations to battered women’s shelter; community prayer events; and blood drives.

Oversaw all functions from 2005 2009 when church did not have priest.

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Recipient of 2003 Bishop’s Medal for Distinguished parochial service.

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Spearheaded successful stewardship programs which resulted in 10% increase in pledges.

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Software Skills

Microsoft Word Excel Outlook

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E ducation

BS in Business, Management and Finance, Brooklyn College, CUNY, Brooklyn, NY

Certificate in Building and Property Management, New York University, New York, NY

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