Steven T. West
W**** Cornflower Dr Appleton, WI 54915
920-***-**** *******@***.**.***
SUMMARY
An accomplished, results-oriented sales professional with extensive
consumer product experience and outstanding customer management skills.
. New Business Development
. Profit & Loss Responsibility
. Account Development Strategy
. Key Account Sales
. Advertising
. Sales Training
. Relationship Building
. Merchandising
EDUCATION
B.B.A. major in Marketing, University of Wisconsin-Oshkosh
PROFESSIONAL EXPERIENCE
Sealy Mattress Company 1995-2010
Leading mattress manufacturer in North America selling to department
stores, furniture stores, sleep shops, club stores, and hotels. Sealy
Mattress is a $1.2B company with more than 20 manufacturing facilities in
the United States and other countries worldwide.
Senior Key Account Manager, Appleton, WI 2005-2010
Sole sales vendor representative for 15-store chain located in Midwest.
Responsibilities included advertising, merchandising, sales training,
strategic business planning, budgets, forecasts, sales reporting, and
communication.
. Increased sales from $10.8M to $15.7M
. Consistently exceeded regional sales and profitability goals by
implementing pricing strategy and product mix, financial analysis,
advertising, merchandising, and sales training.
. Revitalized merchandise assortment for display for entire 15 store chain.
. Trained more than 150 retail sales associates with hands-on and on-line
training programs, becoming largest vendor in the department.
. Built strong business and personal relationships that grew to 90% market
share.
Field Sales Manager, Pittsburgh, PA 2001-2005
Managed a team of 8 sales representatives within a 5 state area including
financial analysis, budgeting, forecasting, performance reviews, sales
reporting, and new business development.
. Coached and developed team of eight sales reps with annual sales volume
of $26M.
. Annual sales increases that exceeded budget.
. Developed pricing initiatives with sales and administration in local
manufacturing facilities.
. Developed a strategy that helped the district become the largest in total
sales and profitability by strengthening customer relationships through
market visits and planning sessions.
Key Account Manager, Chicago, IL 2000-2001
Responsible for growing sales and execution of strategic business plans for
a 70-store chain of sleep shops with annual sales of $13M
. Developed relationships with local management that strengthened corporate
relationships leading to promotion to Field Sales Manager.
. Created event with customer corporate advertising department that
increased sales by 16%.
. Developed sales training program for two sales representatives that led
to their promotions.
Territory Manager II, Milwaukee, WI 1997-2000
Responsible for growing sales volume and execution of strategic business
plans at select, large accounts totaling $6.5M.
. Created new strategy for selling high-end luxury products that yielded a
25% increase in placements.
. Developed a sales event with a local distributor using in-store execution
and advertising as well as a reward trip to the Super Bowl that resulted
in a 15% increase in sales.
. Regional Sales Representative of the Year.
Territory Manager I, Bloomington, IL 1995-1997
Responsible for growing current sales volume through advertising,
merchandising, and sales training while actively seeking new distribution
within a geographic area.
. Opened new distribution that grew territory sales to $2.5M from $1.6M.
. Created a new $250K partnership with a multi-store distributor to carry
our product and eliminate a competitor.
. Multiple winner of Circle of Excellence Award.
Johnsonville Foods, Orlando, FL 1992-1995
Responsibilities growing sales volume with strategic business plans,
analysis of P&L, and increasing product placements at large retail grocery
chains.
Key Account Manager
. Created cross functional team to share information that helped retain
over $500K in annual sales at Albertson's.
. Responsible for sales growth, analyzing P&L, and additional product
placements for Publix, Albertson's, and Winn-Dixie Supermarkets.
. Generated continuous sales growth by using discretionary funds to create
contests to motivate distributor personnel.
REFERENCES
Outstanding references upon request.