Customer Service Electrical

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Vonetta Lorene Amerson

*** ***** ***** **

Madison, AL 35757

Phone: 256-***-****

Alt. Phone: 256-***-****

E-mail: *********@***.***

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Objective

Building various electrical cables,Inspecting,repairs and maintains the

electrical and instrumentation systems in a safe manner,familiar with

process flows,interpret electrical drawings,read schematics and

knowledgeable of ESD standards.

Work Experience

Cable Tech II (7/2008 - 10/2009)

Teledyne brown engineering, Tanner, AL

Building various electrical cables,Inspecting,repairs and maintains the

electrical and instrumentation systems in a safe manner,familiar with

process flows,interpret electrical drawings,read schematics and

knowledgeable of ESD standards.

Production (8/2005 - 4/2008)

Continental/Siemens VDO, Huntsville, AL

Organized line crew in efficient manner to complete the powertrain PC

boards.Inspected products to ensure quality.Meet or exceeded daily

production requirements.Maintained companies quality standards and

properly completed accurate records.

Shipment Coordinator (7/2004 - 8/2005)

GE Fanuc, huntsville, AL

Prepared sales invoices and coordinated incoming and outgoing

shipments.Utilized UPS and Fed express software.Reconciled invoice dollar

amounts with accounts recievable.

Customer Service rep (9/2003 - 6/2004)

West (Direct TV), huntsville, AL

Responsible for customer technical problems,billing,selecting various

program packages and general customer service.

Customer Service Rep (5/2001 - 9/2003)

West (American Express), Huntsville, AL

Responsible for client enrollment for over thirty cards.Explained in

detail and answered various questions about offers,special promotions and

general inquries about each product.

Quality Inspector (11/1996 - 5/2001)

Triana Industries, Madison, AL

Inspected componets and electric wire harness using blue prints and

company quality standards.

Staff Incoordinator (2/1992 - 10/1996)

Reliable Staffing, Livonia, MI

Staffed over two hundred employees for over twenty facilities.Registered

and informed employees of duties,expedited proposals,copying,filing and

data entry.

Education

Some College

Cody High Detroit, Michigan 1990 Graduate Oakland College Southfield,

Michigan 1991 - 1993

Additional Qualifications

Certifications and Licenses

IPC-A-610D

Siemens VDO

Alabama

8-13-07

Advanced Soldering

Siemens VDO

Alabama

12-3-07

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