Project Manager Management

April L. Jewell M.B.A.,M.P.M., ITIL, ASQ-CMQOE, Secret Clearance

**** ***** ****** *****, *******, GA 30331 Email: ************@*****.***

Home: 770-***-**** Cell: 678-***-****

Summary of Skills/ Qualifications

Project Management Skills: PM Book of Knowledge (PMBOK), Primavera, MS Project and MS Project Server,

Earned Value Management, Risk Management, Change Management, Contract and Procurement Management

Advanced levels of Lean Thinking and process improvement concepts: SMED, Kanban, Value Stream Mapping,

Greenbelt Six Sigma Training

Advanced levels of Statistical Analysis: Crystal reports, Business Objects, Crystal Xcelsius, ProClarity, Business

Scorecard Manager, SAS, SQL scripts, MegaStat, Minitab, SPSS, Sigma Flow, SPC, Excel Services

IT Development/Implementation: SDLC (Software Development Life Cycle)/ EPLC (Enterprise Performance

Lifecycle), Agile, Waterfall, RUP, SharePoint Administrator and Web Designer, Business Intelligence, HP Suite,

Business Process Analysis( BPMN, UML, swim diagrams), Mapping and Design, CMMI (Capability Maturity Model

Integration)

Financial Skills: Activity Based Costing Experience, Financial Modeling applications, Cognos, Visio, Oracle ERP

(Enterprise Resource Planning) Federal Budgeting formal training

Microsoft Office Suite: Word, Excel, (Expert) PowerPoint, Outlook, InfoPath, Access

Other Qualifications: Secret Clearance, Formal Franklin Covey Leadership Training, FEMA Incident Emergency

Response Tier II training

Education

Master of Project Management (MPM), DeVry University/Keller Graduate School of Management (April 2009)

Master of Business Administration (MBA), DeVry University/Keller Graduate School of Management (2007)

Bachelor of Arts (B.A.), Speech Communications, University of Georgia, (2000)

Work Experience

Federal Contractor Experience (5/08 to present)

Project Manager/Project Coordinator (Team Lead), Lockheed Martin Corporation, Centers for Disease Control

and Prevention (CDC). Atlanta, GA

Responsible for directing and coordinating all phases of multiple projects from inception through completion for a

multi- million dollar complex technical IT program (grants management program) ; Manages the day-day operations

which includes the integration of systems and subsystems of the program; Serves as a primary customer contact for all

project activities which include: developing project charters, establishing and tracking milestones, creating master

plans and schedules, allocating resources, balancing risks, schedules and resources, producing deliverables,

developing and maintaining project plans( communication, risk resource, change management) etc.; Responsible for

advising senior LM, CDC branch/division management on project issues; Provides direct supervision and

management of projects that involves over 20 personnel ( LM staff and subcontractors); Responsible for coordinating

employee recruitment, selection and training, and work assignments; Participates in the negotiation of contract and

contract changes which involved developing and maintaining RFIs and RFPs and vendor selection of software and

subcontractors; Documented systems as is and to-be state; Saved company approximately over $15,000 yearly by

implementing new change/quality management work flow tool; Responsible for the coordination efforts of new

business development of over $2 million dollars(in-process); Awards: Received 2 LM generated Thank You notes

from staff.

Program Evaluation Specialist, Lockheed Martin Corporation, Centers for Disease Control and Prevention

(CDC). Atlanta, GA

Responsible for the implementation and maintenance of a multi-billion dollar activity based costing model at the

Centers for Disease Control and Prevention (CDC) in order to improve operations, articulate service levels, identify

performance and process opportunities of various programs and support the budgeting process; Involved the ability to

collect, analyze, and evaluate quantitative and qualitative data using a variety of data collection and analysis methods

April L. Jewell

and instruments to formulate long range plans with associated costs; Responsible for formulating and executing an

annual spend budget, tracking financial inventory data, maintaining accurate inventory valuation and maintaining

internal financial controls; Served as a financial liaison /Subject Matter Expert (SME) for several branches in the

division; Provided financial and other administrative duties and coordinated Federal Medical Stations (FMS) and

other pertinent resources in support of CDC’s emergency response activities; Responsible for the instructional teaching

of Activity Based Costing models to branch directors.

Internal Consultant Experience (6/06 to 3/08)

Business Process Consultant/Project Manager, Georgia Technology Authority, Atlanta, GA

Established and managed a multi-million dollar government business intelligence model for internal and external

purposes; Directed all phases of the business intelligence model from inception through completion; Identified

resources, budgets, schedules, tools and processes for projects; Served as project lead for business intelligence

model; .Managed project through full project lifecycle using SDLC; Coordinated all aspects of project management

which included scope, time management, requirements, cost, quality, communications, risk management, etc. for

multiple projects; Gathered data from multiple sources in order to create, design and analyze weekly, monthly,

quarterly, annually dashboards, scorecards, and scoreboards for automated publishing to the portal.; Initiated and

participated in the strategic planning process which included budgeting and alignment of resources; Developed use

case scenarios, and trained end-users on new processes; Responsible for the facilitation of internal process

improvement initiatives ( i.e. PMO processes)and workflow development to enhance organizational performance and

efficiency; Developed and provided end-user training to multiple departments of the organization via classroom and e-

learning; Responsible for the process mapping of procurement activities/workflow- current and future; Saved agency

over $80,000 by reevaluating processes and software packages for business intelligence project and negotiating

contracts and contract modifications; Awards: Received Unit and Division Leadership Awards.

External Consultant Experience (11/02-6/06)

Senior Consultant/Project Manager, Industriaplex Inc., Alpharetta, GA

Served as project lead and manager for the implementation of multi-million dollars Activity Based Costing models

(ABC) for top supply chain retailers across the U.S. and Canada; Managed multiple projects through full project life

cycle; Coordinated all aspects of project management which included scope, time management, requirements, cost,

quality, communications, risk management, etc.; Responsible for the process mapping of activities/workflow- current

and future; Partnered with supply chain retailers/stakeholders to identify process improvement opportunities; Very

knowledgeable of warehousing, transportation and inventory systems( WMS, TMS); Used Six Sigma and Lean

Manufacturing concepts in order to make recommendations on best costing and operational practices in the supply

chain; Provided instructional and demonstrational teaching via classroom regarding on existing and new process;

Major clients included: Home Depot.

Process Consultant, Proudfoot Consulting, U.S. and International Travel

Served as project lead and project manager on various projects ranging from small ($500,000)–large($20 million)

budgets, resources and time frames; Responsible for coordinating work assignments, selection and training of

consultants for projects, and adherence to milestones and deliverables; Responsible for accurately analyzing work

processes, systems, organizational function and structures using interviews, observation, data and statistical analysis

studies and techniques to determine where and how to generate measurable benefits using methods from Six Sigma,

TQM, 5S, Value Stream Mapping, Lean Manufacturing, and other quality/process improvement methods; Applied

Lean concepts in multiple organizations; Responsible for the process mapping of activities/workflow- current and

future; Initiated innovative solutions where required and worked closely with colleagues and project management to

ensure efficient installation for the most effective impact; Prepared written and oral feedback, presentation materials,

critiques, systems documentation, process descriptions and workflow modeling, evaluations, data summaries and

reports for clients; Provided instructional and demonstrational teaching via classroom and e-learning regarding

quality, change management, organizational design and behavior; Major clients included: Bellsouth Call Centers,

Keystone Automotive, Allstate Insurance, First Horizon Bank, First Tennessee Bank. Areas/Departments included:

Human resources, quality, engineering, maintenance, project management office, finance, operations.

April L. Jewell

Project Management Lead, DeWolff, Boberg & Associates, U.S. and International Travel

Served as project lead and project manager on various projects ranging from small($500,000) –large($20 million)

budgets, resources and time frames; Responsible for coordinating work assignments, selection and training of

consultants for projects; Responsible for providing practical solutions to improve productivity and processes that

include creating and implementing client specific management operating systems, resource loads, management

reporting tools, and continuous improvement plans; Applied Lean concepts in multiple organizations; Responsible for

the process mapping of activities/workflow- current and future; Top results include but not limited to: increasing

productivity of department by 95% through program alignment (estimated savings:$425,000), consolidation and

vendor management and increasing productivity and efficiency resulting in a 445% improvement in client’s direct

revenue(estimated savings: $2.5 million); Provided instructional and demonstrational teaching via classroom and e-

learning regarding quality, change management, organizational design and behavior; Clients included- call centers,

aviation maintenance, aviation industry, automotive maintenance industry, banking, insurance, telecommunication,

information technology, painting and chemical; Major clients included: AdvancePCS, Bosch Industries, Air Canada,

MTU Maintenance, Goodyear, Blue Cross Blue Shield, Northwest Airlines. Areas/Departments included: Human

resources, quality, engineering, maintenance, project management office, finance, operations.

Management Experience

Supervisor, Crothall Services Group – Grady Memorial Hospital, Atlanta, GA (3/02-11/02)

Managed 30+ environmental services employees; ensured that all practices of the environmental services department

were in accordance with JACHO, OSHA, CDC, EEO, and infectious control regulations; Responsible for employee

recruitment, selection and training, performance assessment, work assignments, and recognition and .disciplinary

actions; Responsible for maintaining the proposal of work statements and specifications, operating budgets, and cost

and schedule adherence.

Project Manager, General Building Maintenance, Inc., Atlanta, GA (6/00-2/02)

Managed a multi-million dollar-million square footage maintenance operations that included monitoring revenue and

budgets and implementing quality improvement processes that ensured ISO and OSHA regulations were enforced;

Managed 20+ employees and subcontractors; Researched and recommended the problems, solutions and costs

associated to maintain the aesthetics of the facility; Saved company over $300,000 through consolidation and vendor

management; Promoted from Quality Assurance Manager to Project Manager within 6 months.

Other Experience

Part-time Fitness Instructor LA Fitness, Atlanta, GA (1/09-present)

Responsible for planning, delivering, and creating fitness classes; Leads and coordinates individual or group adult

fitness/physical training sessions for a specified health and fitness program.

Sales Representative, Dixie Staffing Service, Atlanta, GA (3/00-6/00)

Managed and acquired new accounts for temporary service; negotiated contracts..

Territory Sales Manager, Philip Morris U.S.A., Savannah, GA (12/98-1/00)

Responsible for consulting retailers on marketing strategies for maintaining and promoting cigarette category in more

than 130 retail accounts; negotiated contracts that increased market share in territory by 35%.

April L. Jewell

Organizations American Business Women’s Association, UGA Alumni Association, National Association

for Female Executives, American Society for Quality, Project Management Institute (PMI)

Certifications ITIL Certification, ASQ Certified Manager of Quality and Organizational Excellence,

(ASQ-CMQOE) Anticipated PMP (Project Management) certification, June 2010

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