Human Resources Customer Service
Resume:
Ammy N ez
Perth Amboy, NJ 08861
Phone: 732-***-****
E-mail:**********@*******.***
OBJECTIVE
To provide the company with my knowledge, experience and service capacity
to maintain required standards, offering flexible, dynamic and useful
information that could be used as a tool for making business decisions.
EDUCATION
Cibao Technological University
November 2008
Bachelor's Degree in Psychology
Vice President of the Psychology Comitee
Santiago, Dominican Republic
JOBS EXPERIENCE
HUMAN RESOURCES COORDINATOR
August 2008- February 2010
General Cigar Dominicana, Inc.
Managed all human resources subsystems (compensation plan/
benefits/recruitment strategies and corporate training)
Coordinated and prepared announcements of required positions
Assessed new applicant's resume
Coordinated new applicants interviews
Managed discounted merchandise program for employees
Referred well qualified employee to respective managers
Helped managers and supervisors enforced company policies and procedures
Issued disciplinary notices
HUMAN RESOURCES MANAGER'S SECRETARY
July 2005- August 2008
General Cigar Dominicana, Inc.
Maintained an organized filing system for received resumes
Assisted in the coordination and organization of special activities
Conducted any other additional evaluation required by Client or Department
Conducted psychological evaluations, and any others that may apply when
required
Scheduled meetings
Organized events such as The Illiterate Graduation Program, Retailers
Dinners and others
Created spreadsheets as necessary
Composed correspondence
Translated company's politics and rules from English to Spanish.
Handled information for distribution to staff and clients.
Telephone: 809-***-****
Supervisor: Gricelda Checo
RECEPTIONIST
April 2004-July 2005
General Cigar Dominicana, Inc.
Telephone: 809-***-****
Supervisor: Gricelda Checo
COURSES
- Customer Service
- Service Conduct
- Performance Evaluation and Supervising Techniques - Writing and
Spelling
- Effects of employees rotation
- Social intelligence in companies
- Protocol and good manners -
Family Budget
SKILLS
- Excellent computer knowledge and skills -
Problem solving skills
- Able to deal with conflict openly, directly, and tactfully. - Ability to
recognize potential
LANGUAGES
- Spanish- native language
- English -2nd language (speak fluently and read/write with high
proficiency)
Contact this candidate