Barbara Anderson

Broomfield, Co *****

303-***-**** abl8f7@r.postjobfree.com

SUMMARY

Network Storage Program Management Professional with extensive experience

successfully managing network storage and hardware quality assurance

projects. Extensive experience managing technical, cross-functional teams

engaged in highly complex software and hardware development. A team

oriented professional experiences in managing multiple projects under tight

time constraints. Ability to interact effectively with individuals at all

levels and direct cross-cultural teams encompassing employees at multiple

locations. Adept at assembling human and technical resources and employing

proactive approach to complete projects on time or ahead of schedule.

Highly organized individual with outstanding problem-solving, planning and

communication skills.

AREAS OF EXPERTISE

Project/Program Management Six Sigma (Sun Sigma)

Personnel Management Advanced Communications Curriculum

Problem Solving Process Streamlining

PROFESSIONAL EXPERIENCE

CDI Corporation, Boulder, CO 2010 - Present

Program Manager/Infrastructure Deployment Manager

Program Manager and Deployment manager in IBM's Managed Storage Services

(MSS) group at the Boulder GDF (Global Delivery Framework) Center.

Responsible for the deployment planning and coordination of IBM customer on-

line storage solutions. Additionally, responsible for project management

of selected storage solution projects, including the IAMSA Mexico Remote

Monitoring project which involves coordinating the efforts of regionally

diverse teams of engineering professionals in Mexico and the U.S. These

responsibilities for project managing and deployment managing include the

following tasks: planning / coordinating activity; submitting capital

requests; reviewing/approving logical design, project plans, equipment

lists, and port-to-port connectivity matrices; requesting quotes from IBM

and vendors for hardware and software; submitting and expediting hardware

and software orders; ordering analog lines for sharks; submitting

IP/hostname requests to the SOC; submitting space and physical build

requests via online tools; submitting power requests and equipment move

email requests to hardware planners; creating and getting approvals for

and closing change tickets; searching redeployment database or Boulder

warehouse for used/available equipment; and asset management/inventory

database updates.

. Achieved job currency in less than two months and assumed additional

project management duties at three months.

. Managed extremely diverse team across multiple time zones including

escalation and direct control when necessary to meet project objectives.

. Managed the coordination of deployment activities across twelve projects

to meet customer demand on time and ahead of schedule.

Barbara Anderson Page Two

SUN MICROSYSTEMS, Broomfield, CO 2004 - 2009

Program Manager

Program manager for the following major Sun storage products: Montana

(NAS), Alamo and Riverwalk (JBODs) which generated a multi-million dollar

revenue stream. Managed Microsoft and Oracle certification testing

activities including: scheduling, prioritizing, resource allocation,

personal hiring and assignment. Gathered customer and program manager

requirements in order to certify Microsoft and Oracle software on Sun

StorageTektm storage and server devices.

. Achieved the maximum potential ROI for the Sun storage devices,

coordinated certification for these products in which resulted in over $

2,000,000 of sales.

. Managed extremely diverse team across multiple time zones including

escalation and direct control when necessary to meet project objectives.

. Managed the coordination of database pulls to support on time

certification activities across the Sun Storage and Systems

organizations.

SUN MICROSYSTEMS, Broomfield, Colorado 1998 - 2004

IT SW Systems Engineer

Managed strategic software quality assurance activities including

scheduling, resource allocation, personnel hiring, training, and

assignment. Provided direct technical guidance for quality assurance staff.

Managed extremely diverse teams across multiple time zones including

escalation and direct control when necessary to meet project objectives.

Engaged in delivery of next generation CRM (Oracle and Siebel database)

applications. Managed testing for the Online Service Center, a database

driven CRM (Customer Relationship Management) application.

. Managed program to upgrade CRM applications from Siebel to Oracle

database technology coordinating between software development groups and

deciphering custom coding. The existing application tied into many

companion systems, such as inventory, bug tracking, compensation

tracking, etc. and the end product was one that the users could navigate

all searches from one area.

. Conceptualized and maintained a comprehensive centralized website for

over 30 projects that replaced individual files enabling employees

throughout company to access project status immediately reducing time

necessary to obtain information by at least 50%.

. Reduced employee training and ramp-up time by approximately 50% by

identifying most effective QA tools and eliminating inefficient products.

. Increased company's ability to sell products and validate purchasers by

simultaneously managing multiple projects, involving cross-cultural

teams, for Web Venues and Registry profiles. Met or exceeded all project

deadlines by using centralized tools to facilitate communication with

European and Asian personnel.

. Reduced number of bugs by at least 50% expediting defect correction time

by collaborating testing efforts with development team to identify bugs

early in process.

. Created a more robust GUI for Radiance (Call Center program) by

developing and implementing functional test cases that found previously

unidentified bugs.

U S WEST, Denver, CO 1980 - 1998

Member of Technical Staff

Held increasingly responsible positions, culminating as technical manager

in Information Technologies organization. Executed software-testing

strategies for new generation of outside plant engineering design aids.

Managed strategic software quality assurance activities including

scheduling, installation, resource allocation, personnel hiring, training,

and assignment.

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. Managed the development project that consolidated service order

processing systems. This involved integrating three operating companies'

existing COBOL based systems into a single interface and data store.

These projects were cross company, cross functional and cross technology

and involved 6 systems or more interactions.

. Developed, documented, and implemented test cases for Copper Span

Inventory Management (CSIM) project, used by all U S West engineers

throughout the states that found more than 75% of bugs.

. Enhanced Quick Response Engineers' ability to service customers by

providing training on automated Copper Span Inventory Management project.

. Facilitated project director's ability to access status and productivity

on line by recognizing benefit of then-innovative MS Project tool and

persuading and training personnel on proper use.

. Created the Bulk Data Service Center regionally supporting the file

transfer applications consisting of: HO15, NDM, TTRAN, BTS, PFX, NETEX,

and BDT, significantly improving customer service and support.

. Supported, consulted, trained, installed, debugged and trouble shot the

following software products on a TIER III technical level: CCC, NDM,

DIALOG MANAGEMENT, TTRAN, FILEAID, ABEND-AID, JCLPREP, COMPAREX,

JOB/SCAN, CLIST, TSO-ISPF, and JCL on the mainframe and UNIX, SHELL, VI,

CMTS, SCCS.

EDUCATION

BS, Technical Management, Minor in Computer Science, cum laude, Regis

University, Denver CO

TECHNICAL EDUCATION

MS Word Excel Shell Paint StarOffice

MS Project Frame Corel Draw Bugster Unified Environment

Enact PRINCE2 WABI Silk Bugtrac

WHQL PMI Oracle UNIX

PROFESSIONAL ORGANIZATIONS

Sun Women in Management

Key Words: Project Management, Program Management, Infrastructure

Deployment Manager, Storage, Planning, Personnel Management, NAS, SAN,

PRINCE 2/PMI/PMBOC, Sigma, SUN, IBM, U S WEST, Coordination, Specification

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