Customer Service Representative
Resume:
BARBARA SMITH
Hackensack, NJ 07601
****************@***.***
JOB OBJECTIVE
Obtain a position where I may utilize my extensive customer service skills to service those seeking my assistance in
a courteous and professional manner, as well as a position that affords me the opportunity for future advancement
and greater responsibility.
PROFESSIONAL SKILLS
I am proficient in all office automation. My clerical and customer service skills, as well as my organizational,
interpersonal, verbal and written communication skills are excellent. I am a creative problem solver with the ability
to quickly learn new applications.
EXPERIENCE
TRG CUSTOMER SOLUTIONS – Newport News, Virginia
Customer Service Representative/Data Entry Clerk 2007 2009
• Process service order requests for new and existing customers, for installation, removal and/or changes to
network services
• Assist in data collection and compilation for revisions to the data processing system
• Accurately investigate order issues to determine validity of sale
INTOWNE SUITES Newport News, Virginia
Housekeeper/Customer Service Representative 2006 2007
• Identify and report maintenance issues and/or damages, assist in repair
• Immaculately maintain rooms with minimal supervision
• Assess needs of guests in a courteous and pleasant manner
SPIEGEL GROUP – Hampton, Virginia
Customer Service Representative 2003 2005
• Efficiently resolve customer complaints, inquiries and requests
• Evaluate and adjust customer accounts
• Review and update policy and procedure
• Process credit card applications
• Perform data entry functions and additional duties as assigned
SORCE COMPANY – Hackensack, New Jersey
Customer Service Representative/A/P Clerk 1995 2002
• Match purchase orders to invoices and process payments
• Process expense/travel vouchers
• Coding and posting
• Answer multi line phones/filing
EDUCATION
BERGEN COMMUNITY COLLEGE – Paramus, New Jersey 1999 2000
• Microsoft Windows
• Microsoft Word
• Microsoft Excel
PASSAIC COMMUNITY COLLEGE – Paterson, New Jersey 1980 1981
Accounting Major
Maintained 3.5 Average
References Furnished Upon Request…
Contact this candidate