Project Manager Quality Assurance
Resume:
Kim Becker
Seattle, WA *****
*************@*****.***
Profile
I am an inquisitive and extremely dedicated individual who has the ambition
to succeed in any given environment. I have experience coordinating cross
group projects and managing virtual teams. I am seeking a position where my
experience will add value to operations.
Skills
. Coordinating and managing processes
. Maintaining project schedules, deadlines and responsibilities
. Managing tools
. Writing, editing and communication
. Schedule tracking and management
. Research and quality assurance
. SharePoint, MS Project, Windows, Vista, Outlook, Word, PowerPoint,
Excel, Adobe, FrontPage, Product Studio, Publisher
Work History
June, 2009 - June 2010, Microsoft (Redmond, WA)
Project Manager/Marketing Specialist
. Maintained team project schedules, project deadlines and
responsibilities.
. Responsible for partner training communications and presentations.
. Managed, compiled and edited a monthly metrics reporting
communication.
. Responsible for coordinating and managing an issues resolution process
and expanding visibility world wide across all Microsoft offices.
. Measured the health of existing processes and reengineered to increase
efficiencies.
. Assisted in creating and maintaining a partner training content
database.
. Assisted presenters in all aspects of Live Meeting creation, set up,
and presenting.
. Responsible for working cross-functionally within respective groups
and teams.
. Responsible for assisting and driving miscellaneous projects to
completion.
. Created and edited internal marketing materials.
.
September, 2007 - September 2008, Microsoft (Redmond, WA)
Program Manager/Marketing Specialist
. Responsible for coordinating and managing content review processes.
. Managed a virtual team of 250+ content field, product group, legal,
and product support content reviewers.
. Maintained multiple project schedules and managed project deadlines
and responsibilities.
. Improved efficiency and quality through the process improvement of a
content management tool.
. Improved internal content discoverability by producing and editing a
monthly security content newsletter.
. Expanded the team's overall visibility exposure and content
visibility.
. Drafted and copyedited instruction manuals for internal use.
. Measured the health of existing processes and reengineered to increase
efficiencies.
. Maintained the newsletter subscription database.
. Responsible for working cross-functionally within respective groups
and teams.
Mar, 2006 - Sep, 2007, Onvia (Seattle, WA)
Content Project Coordinator
. Owned and managed user guides and completed light, medium, and heavy
copyediting of navigation instructions.
. Updated and analyzed calendars.
. Drafted navigation instructions for internal and external clients.
. Responsible for completing research quality assurance.
. Coordinated and scheduled project deadlines and responsibilities.
. Helped train, develop and motivate team members.
. Organized, prepared and conducted presentations for department
meetings.
Received the Manager Recognition Award June 2007
Content Researcher
. Responsible for researching government awards and advanced notices on
state/local level.
. Complete daily research of federal grants as well as light
copyediting.
. Responsible for reaching and exceeding production numbers and 97%
quality.
. Helped train, develop and motivate team members.
. Organized, prepared and conducted presentations for department
meetings.
Received the Manager Recognition Award June 2006
Received the MVP Award for July 2006, September 2006 and March 2007
Received the Q4 Award for 2006 and Q1 Award 2007
Oct, 2005 - Mar, 2006: Style Editor for CTB - McGraw Hill (Monterey, CA)
. Responsible for light, medium, and heavy copyediting, grammar and
style.
. Created Manufacturing Release Packages.
Jan, 2004 - Mar, 2004: Writing Associate for University of Oregon (Eugene,
OR)
. Instructed students on writing successful essays, copyediting and fact
checking.
. Collaborated with professors to create effective learning strategies.
Jul, 2003 - Sep, 2003: Associate Editor for David Hiatt Literary Agency
(Enterprise, OR)
. Responsible for the heavy copyediting of manuscripts and fact
checking.
. Reviewed and accepted/rejected incoming manuscripts.
. Assisted in researching and marketing manuscripts to publishers.
Achievements
. Coursework: Introduction to Microsoft Project 2007 (South Seattle
Community College 2010), Keys to Effective Editing (SSCC 2007), Grant
Writing (SSCC 2006).
. SkillSoft coursework: Microsoft Excel: Exploring the Basics
. Attended the University of Iowa Summer Writing Festival 2001 and 2002.
Education
2000-2004: B of A, English University of Oregon, Eugene, OR 3.5 GPA
Dean's List 2003
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