Software Training

**** * ***** ******

Omaha, NE ***** Phone 402-***-****

E-mail ********@************.*** Douglas G. Down

Summary of Experienced in all aspects of Windows Server 2000

qualifications and 2003 as well as Microsoft Exchange. Operating

systems from Windows 98 to Vista. Hardware

diagnostics and repair. All software in Microsoft

Office from 2000 to 2007. Network planning,

installation and migration. Wireless network

planning and installation. Web applications

programming in VBScript, ASP, and JavaScript. Wide

variety of standard and specialty software for

anti-virus and spam applications. Installation of

all types of software and hardware and subsequent

training of client personnel.

Work experience 8/1998 to Present MGR Solutions LLC Omaha, NE

Co-Owner

Web applications development and IT Support for

small to medium businesses and schools. Provide

network, PC and user services including updates,

maintenance and problem resolution. Trained client

personnel in a wide variety of systems and

programs. Designed and developed web based

applications for a wide variety of clients

including training and installation. Work with all

levels of employees with each client from top level

management for purchasing and planning decisions to

end users for problem resolution and training on

specific software and hardware. Experienced with

network based security systems including card key

and CCTV. Also experienced in network based HVAC

integration and software systems.

8/1995 to 8/1998 CFG Inc. Omaha, NE

National Event Coordinator

Coordinated career events in major cities

throughout the US and Canada for 50 to 75

recruiting companies. Traveled to 2 cities per

week to manage events. Managed a support staff of

8 to 10 people at each event and worked extensively

with venue personnel to coordinate booth layout and

services in a hotel or convention facility

environment

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