Srilaxmi Pampana
http://www.linkedin.com/in/srilaxmipampana
**** ******** ********* ***, ******, TX 78750 Phone: 630-***-**** Email: *******@*****.***
Professional Synopsis
Master’s degree in Computer Engineering and an accomplished facilitator between business systems
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and information technology with about five years of experience in the field of business analysis, data
analysis and quality assurance of the software applications.
Experienced in different phases of Software Development Life Cycle including requirements capture,
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analysis, design and testing of large application development projects using Agile and Waterfall models.
Experienced in managing requirements from project inception through release planning.
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Expert in obtaining a grasp of the business process and acting as a bridge between management and
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technical teams.
Strong user advocate, apt negotiator and team player with excellent analytical, communication, decision-
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making and organizational skills.
Professional Expertise
Experience in different phases of Software Development Life Cycle like requirements, analysis/design
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and testing.
Strong understanding of the business process, definition of the scope of the project and user and system
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requirements and implementation to functional or technical specifications.
Involved in documentation of user/business and functional requirement documents. Implemented
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processes, procedures, guidelines and policies.
Experience with elicitation techniques like interviewing, questionnaires, brainstorming and focus groups.
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Conducted feasibility, adaptability study, gap analysis and risk analysis to identify the business critical
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and high risk areas.
Experience in conducting Joint Application Development (JAD) sessions with the stakeholders and the
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different teams involved in the project to baseline the requirements and design documentation.
Extensively worked with Rational tools (Requisite Pro, ClearQuest and ClearCase), and Mercury Tools
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(Quality Center, WinRunner and QTP)
Extensive knowledge of UML for modeling views in Rational Rose and Microsoft Visio. Created use case
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models, activity diagrams and sequence diagrams.
Strong experience in creating and managing comprehensive test plans and test cases and establish
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performance benchmarks.
Proficient in all forms of testing including functional, workflow integration, performance, regression and
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user acceptance testing and training of end users.
Worked as defect manager to maintain and track defects, generate daily reports to provide metrics and
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test status and help in the resolution of defects quickly.
Performed various management/supervisory responsibilities while managing 2 subordinates and up to 10
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peers on various projects.
Professional Experience
Bottomline Technologies, Chicago, IL May 2007 – Mar 2010
BA/QA Analyst
Analyzer Ad-hoc Reporting tool project
Used agile iterative development methodology with test driven development technique to implement
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Analyzer enhancements through multiple sprints.
Involved in technical brainstorming sessions with the client to frame requirements based on business
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goals.
Documented business and functional requirements, and communicated these requirements to the
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development team for design and implementation of business solutions
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Created use cases and detailed reporting specifications, including screen mockups.
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Assisted the Project Manager with planning and tracking status of projects and updating project metrics.
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Planned, analyzed, designed and tested for different modules of Analyzer.
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Performed unit and integration testing, coordinated user acceptance testing and triaged end-user issues.
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SmartReports Releases
Solely responsible for the analysis, user design and testing of the reporting module.
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Vastly improved reporting module by reducing ETL time and reports rendering time by almost 50%
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Analyzed software requirements and PRD to create functional specifications for new reports as well as
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enhancements to existing reports for multiple clients.
Performed gap Analysis and conducted subject matter expert review of requirement specifications for
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migration of client-specific reports from JReports to LeX Reporting architecture.
Coordinated with offshore development team for timely builds and bug fixes.
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Led the testing effort on the project and managed the resources on the offshore testing team.
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Created test plans and test cases and performed manual testing.
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Created SQL queries to retrieve data from DB2 and SQL Server datamart to verify data on reports.
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Prepared weekly status reports from Quality Center reflecting progress of testing and bug fixes.
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Legal Exchange (LeX) project
Analyzed and understood the business process and system requirements and developed test plans, test
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cases, test input data and metrics for system testing.
Performed integration testing between different applications of LeX.
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Performed manual testing on different modules of the application by executing the test cases.
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Investigated software bugs and interfaced with developers to resolve issues.
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Participated in regular project weekly status review and defect meetings.
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Bank of America, Chicago, IL May 2006 – Mar 2007
Business QA Consultant
IRP to Advantage Migration Project
Presented gap analysis and recommendations for legacy IRP migration to the strategic Advantage.
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Performed in- depth analysis of the AS-IS and TO-BE business processes and converted high level
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requirements into functional specifications documents.
Created IRP vs. Advantage cash processing flows, process flows for different products through different
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systems, use cases and screen designs.
Worked as an interface between the users and the different teams involved in the application
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development for the better understanding of the user and functional requirements.
Assisted in data conversion analysis for migrating existing data into the application.
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Performed testing to verify the migrated data.
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Advantage – Trading Front Office application Project
Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements
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and then document them in a format that can be reviewed and understood by both end-users and
technical team.
Examined business requirements and grouped them based on their impact on the proposed system
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functionality. Created use case, activity and state diagrams using MS Visio according to UML
methodology thus defining the data process models.
Identified and documented issues, risk and gaps, their descriptions, their impact and provided
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recommendations and alternatives to develop the application to meet the user requirements.
Created and managed the change request process and analyzed the impact of the change request on
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the application in regards to project plan, project scope and project schedule.
Assisted the project team during user acceptance testing phase. Involved in training the users
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Involved in creating Advantage 101 training.
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Back Office Projects
Reviewed business requirements and system specifications to formulate testing strategy and test plan.
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Participated in product review, functionality review, and design review and provided the feedback from
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QA standpoint.
Developed the QA test plan, which included objectives, testing strategies and test cases and tested
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application functionality
Created test metrics to determine the test coverage and quantitatively analyze the effectiveness of the
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testing.
Extensively used SQL queries to perform backend testing on Oracle database.
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Managed, evaluated, and prioritized software defects and worked closely with developers for resolution.
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Kaiser Permanente, Denver, CO Jan 2005 – Apr 2006
Business QA Consultant
Medicare Modernization Act (MMA) project
Analyzed the requirements and converted them into IT specifications.
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Prepared business process models that modeled all the activities of the business from the conceptual to
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the procedural level.
Followed the UML based methods using Rational Rose to create use cases, activity diagrams, state
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chart diagrams, sequence and collaboration diagrams.
Reviewed the requirements and the use case diagrams to write/enhance test cases/test plan that would
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test various scenarios.
Performed system testing and workflow integration testing.
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High Deductible Health Plan (HDHP) project
Generated a master test plan, containing test requirements and test strategies, to identify and describe
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testing that will be implemented and executed.
Worked directly with developers, Project Manager and Business contacts to produce test scripts and test
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conditions.
Maintained all test cases in test plan and executed test scripts for functional, integration, system and
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regression testing.
Involved in testing connectivity, data flow, data validation, error handling, transformation of the HL7
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messages between EPIC and various ancillaries via integration broker.
Created detailed functional test scripts in WinRunner for testing the GUI components in the front-end of
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the HealthConnect and HealthTrans applications.
Participated in regular project weekly status review and defect meetings
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Investigated software bugs and interfaced with developers to resolve technical issues
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Prepared weekly status reports for management reflecting progress of testing and bug fixes.
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Technical Skills
Rational Requisite Pro, Mercury’s Quality Center
Requirement Tracking
Quick Test Professional, WinRunner
Automation Testing Tools
Test Director, Rational ClearQuest
Change Management Tools
MS Visio, MS Project
Business Modeling Tools
C, C++, Java 2.0, Visual Basic 6.0, SQL
Languages
UNIX, MS Windows NT/98/2000/XP, DOS
Operating Systems
DB2, Oracle 9i, SQL Server, MS Access
RDBMS
HTML, DHTML, VB Script, JAVA Script, PERL
Web Technologies
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MS Word, MS Excel, MS Outlook, MS PowerPoint
Office Tools
Education
Master of Science in Electrical and Computer Engineering Dec 2004
University of Kentucky, Lexington, KY
Bachelor of Technology in Electrical and Electronics Engineering July 2001
JNTU, Andhra Pradesh, India
ACADEMIC HONORS & Other Activities
Won one of the two “Most Efficient Employee” Award for the MMA project at Kaiser Permanente.
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Received ‘On the spot’ award for the SmartReports project at Bottomline.
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Won medals in athletics and other field events in high school, India
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Won ''Best Outgoing student'' award and ''Topper in Mathematics'' award in high school.
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Volunteered for organizing school and college annual day functions from 1995 to 2000, India.
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Volunteered in organizing various 4k and 5k Run and Marathons, Chicago.
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