JAMES V. MILLER
San Marcos, California ***** ***********@*******.*** /
www.linkedin.com/in/millerjv 760-***-****
Product Introduction & Development Executive
Product Introduction & Development Executive, experienced in lifecycle
management taking products from initial concept through implementation and
sustainment, while maximizing Return on Investment (ROI) and improving
program delivery processes by approximately twenty (20) percent. Strong
Business Development background which allows identification of and
capitalization of customers' needs and turning those needs into customer,
market, and product requirement documents.
EXPERTISE
Six Sigma Black Belt ( Product Development ( Product Management ( Strategic
Planning ( Business Portfolio & Revenue Development ( Market Penetration &
Expansion Leadership ( Cost Control ( Product Development & Launch (
Product Marketing ( Strategic Road-Mapping ( Finance Analysis &
Forecasting ( Market Analysis & Forecasting ( Product Lifecycle Management
( Competitive Positioning ( C4I ( Customer Needs Analysis ( Operations
Management( Strategic Pricing ( Team Building ( New Product Introduction (
Business Development
PROFESSIONAL EXPERIENCE
EXECUTIVE DIRECTOR
InlandNet Networking Group, Poway, California
2009 - Present
Grew a not for non-profit organization into an effective networking group
with a Board of Trustees and an Executive Management team while providing
programs and special support programs for individuals and their families
during career transitions.
. Assisted ~ 130 people with their career search, while growing
organization by 400%.
. Developed strategic organizational plan, while creating an Executive Team
and Board of Trustees.
. Defined and oversaw implementation of group website and yahoo group.
. Wrote marketing and networking documents used to promote organization and
assist individuals in transition.
. Interviewed by several televisions special segments concerning
organization. Community warmly welcomed group.
VICE PRESIDENT - OPERATIONS
Heritage National Equity, LLC, San Marcos, California
2005 - 2008
Recruited by founder and owner to develop a new mortgage business, which
focused exclusively on the Manufacture home loan business. Developed
business and marketing programs for growth and strategic plans to expand
into new domestic markets.
. Worked with the owner to develop business programs for the company and
determined the market segment applications, while increasing business
awareness and customer base. Business grew by ~100%.
. Outlined the format for company web site and wrote marketing ads and
documents. Increased awareness with customers' and manufacture home park
managers by 100%.
DIRECTOR - PRODUCT DEVELOPMENT & BUSINESS DEVELOPMENT
SBS Technologies, Inc., Carlsbad, California
2001 -
2003
Recruited to develop the product development program and oversee the
business development activities for ~ $50M and 85 employees of a
Manufacture Company for single-board computers, PCI mezzanine cards, and
custom enclosures of the communication division. Worked on improving the
delivery process plans, to include gate process, strategic pricing and
product marketing material.
. Wrote product-marketing documents for new and existing products
reflecting value and updates to support the market. Documents published
and released prior to product launch 100% of time.
JAMES V. MILLER ( Page 2 ( jvmiller_11 @hotmail.com
. Managed three-year strategic product roadmap, which reflected vendor and
company programs. Unified strategies and improved sales by ~ 15%.
. Defined product introduction process that linked divisional teams to
deliver high quality products. Earned ISO Teams approval and improved
processes by ~ 20%.
. Worked with customers to determine their business needs and turn those
needs into product requirements documents. Customer satisfaction and
relationships improved by ~15%.
DIRECTOR -BUSINESS DEVELOPMENT & SALES
Caspian Networks, San Jose, California
1999 -
2001
Recruited to develop the business and sales team for the Mid-Central US
Region of this pre-IPO Start-Up Company of ~ 300 employees. Identified and
cultivated relationships with Tier 1, 2, and 3 executives and middle
managers. Analyzed customer's business and marketing strategies to
identified their business opportunities. Hired, developed, and managed
sales and business staff for region.
. Defined 5-year regional strategic plan defining the strategies to
penetrate region and government markets. Plan accepted by senior
management and used as guidelines for regional team.
. Developed personnel business relationships with key customers' to define
and articulate their product needs to the marketing and design community.
Received first commercial Request for Quote (RFQ), client withdrew bid.
. Obtained company's first RFQ within eighteen (18) months, while working
to expand government market. Formalized technical response, 100% Board
approval and submitted to customer within prescribed time.
. Co-authored the first product document, which defined product, product
operations, and product implementation plans. Widely accepted by
management and customers.
SENIOR MANAGER - PRODUCT MANAGEMENT, BUSINESS DEVELOPMENT & MARKETING
Nortel Networks, Research Triangle Park, North Carolina
1981 - 1999
Defined new business opportunities for equipment manufacture of Voice,
Data, and Internet related Networking Systems and Services, for ~ $5B in
sales and 15,000 employees. Originated and launched global business and
marketing strategies for selective performance products for worldwide
markets, ensuring optimal incorporation of product requirements.
. Worked to defined initial program strategies that facilitated
introduction of a significant new platform into the US and Canadian
markets. 100% market acceptance and increased revenue.
. Defined the evolution strategies for the core process platform to
extended life of existing platforms and increase revenue stream.
Increased in revenue and increased product life cycle by at least ten
(10) years.
. Utilizing customers' needs to improve recovery times and worked with
global markets defined and introduced into global market while improving
times by ~ 30%. Improved system recovery and defined new revenue stream.
. Developed a program strategy that facilitated the introduction of an
evolutionary platform for the public telecommunication network.
Increased divisional revenue by ~ 5%.
. Managed the core processor and memory replacement program while achieving
100% replacement and revenues by over $500M.
EDUCATION & CERTIFICATION
Bachelor of Arts, University of North Dakota, Grand Forks, North Dakota
Six Sigma Black Belt Certification, University of California, San Diego,
California
Electrical Engineer, US Army
AEROSPACE & DEFENSE
US Army - Signal Corps (LTC - Ret) 1973 - 1997
C4I Communications Manager, held a Top Secret Clearance