Manager Software
Resume:
Milton A. Rivera
**** *** ***,(Apt.*C)
Brooklyn, NY 11220
*********@****.***
OBJECTIVE
To obtain a technical and challenging position within a growing IT services company that will utilize my knowledge and experience
of Information Technology. Including, networking, operating systems, computer hardware, printers and PCI Apple skills.
PROFILE
Good team player, able to coordinate and interact within a team to share my knowledge and learn from others.
Excellent Communication skills with clients to explain the situation and the course of resolution.
Familiar with Microsoft operating systems, Microsoft Word, Excel, Outlook, and other various software.
Knowledge of installation, setup, and repairs of computers, printers, scanners, as well as other various peripherals in a
stand alone or network environment.
Experienced in day to day trouble shooting for a wide range of PC issues in an office and home office environments. Understanding of
hardware combined with my experience with operating systems and applications, allows me to operate independently in any technical
environment.
Knowledge of A+
United Senior citizen Center, Brooklyn, NY 2008-1/Present
Computer Consulta
Taught staff the Advanced portion of Microsoft Office
Fixed computers, and solved software issues
Assisted staff with questions or concerns concerning the information that was taught
Sunset Park Senior Citizens Center, Brooklyn, NY 2008-3/Present
Computer Consultant
Taught staff the advanced portion of Microsoft Office
Fixed computers, and solved software issues
Assisted staff with questions or concerns concerning the information that was taught
Touro College Sunset Park, Brooklyn, NY 2005-2008
Computer Lab Technician,
Assisted college students with troubleshooting, and different problems with various types of software
Helped students with their computer assignments using Microsoft application
Consulted with students one on one to ensure they were learning the information and procedures
McDonalds, Brooklyn, NY 1995-1/1999-5
Manager
Supervised a shift of 20 crew members and ensured customers were satisfied
Ensured cash drawers were balanced
Ensured all items were fully stocked for the next shift
Touro College, Manhattan, NY
Major: Business Administration ON Systems Degree: Bachelor
Touro College, Manhattan, NY
Major: Compute Science Degree: Associate
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