Sales Management
Resume:
Neha Sharma
*** **** *****, ***** ****, NJ *****
*************@*****.***
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Career Objective
Results-driven Business Operations Specialist eager to contribute strong
managerial, communication, and problem-solving skills towards supporting
the employer in optimizing financial and operational performance
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Profile
> More than five years of business operations analysis experience, with
expertise in sales and account management
> Facilitate client-focused, service-oriented environment vital to
maximizing customer satisfaction and retention
> Proactively monitor industry trends and developments to identify
opportunities to penetrate and expand highly competitive markets
> Work closely with interdisciplinary specialists to identify and address
project-specific needs, define requirements, negotiate project scope,
determine pricing, and provide progress reports throughout entire process
to ensure alignment with business and technical objectives
> Dynamic organization, prioritization and time management skills;
consistently achieve critical deadlines while maintaining high quality
standards
> Sharp technical proficiencies including Siebel, Peachtree, and MS Office
(Word, Excel, PowerPoint, Access, Outlook)
~ Key Achievements ~
. Increased corporate revenues by 25% by expertly completing a key sales
project worth $15M
. Contributed to continuous process improvement initiatives focusing on
global sales operations and high-margin client retention
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Professional Experience
NIKSUN, Inc., Princeton, NJ 1/05 - 5/10
Business Operations Analyst
. Successfully manage enterprise-level accounts; identify unique
business needs, develop solutions, and partner with sales teams to
implement strategic sales plans
. Provide analytical support throughout the sales process; play an
integral role in pricing negotiations, performance reporting, and
management
. Collaborate with software development and product management teams on
determining pricing strategies for new products; continually analyze
pricing throughout product lifecycle to maximize sales performance
. Prepare and adjust detailed business forecasts as well as operational
and financial models in line with performance metrics
~ Additional Experience ~
AMS Industries, Panchkula, India 1/02 - 6/03
Intern
. Performed a broad scope of accounting and financial management duties,
including monthly financial reporting, budget analysis, managing A/R,
and producing financial statements
. Assisted with bookkeeping, general ledger, and journal entries for new
division within company
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Education
University of Cincinnati, Cincinnati, OH 2004
Master of Science in Accounting - 3.5 GPA
S.D. College, Punjab University, Chandigarh, India 2002
Bachelor of Commerce in Accounting, First Division with Honors - 3.7 GPA
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