Information Technology High School

Location:

Posted:

July 25, 2010

Byron L. Pollard

*********@*****.***

0. Graduate of Norfolk State University, Bachelor of Science Degree in

Computer Information Technology

0. Two years in software development and help desk technician.

. Proficiency in various programs, operating systems and applications.

Education

Norfolk State University

B.S. in Computer Information Technology - May 2008

J. Sargeant Reynolds Community College

Non-Degreed - Transferred to Norfolk State Univsersity

New Kent High School

Advanced Diploma/College Prep - June 2000

Technology Skills

Programming languages: C++, Visual Basic, Asp.net, HTML.

Software applications: Microsoft Suite (Excel, Word, Access, Power Point),

Adobe Photoshop, Adobe Dreamweaver, Adobe Illustrator, Autocad.

Electronics area of expertise: Skilled in circuit-level and component-level

troubleshooting, Ability to read and interpret electronic schematics and

diagnostic manuals, Utilization of a variety of test equipment including

oscilloscopes, calibration units, ohm meters, capacitance checkers, etc.

Technology Experience

Liberty Tax Service, Corporate Office August 2008 -

January 2010

Virginia Beach, Virginia

. Forms Developer

Used special software to develop state and

federal tax forms templates

. Tech Support Representative

Assisted customers and other franchises

in resolving software and hardware problems

Cottrell Communications October 2000 -

January 2002

Richmond, Virginia

. Warehouse Assistant

- Maintained inventory on Excel spreadsheet

- Pulled equipment for technicians

- Delivered needed equipment to technicians

- Received and delivered parts in stock room