Project Manager Management

Curt Van Hove

**** ****** ? Sandy, UT ***** ? 801-***-**** ? ***********@*****.***

Summary

IT Project Manager with over 20,000 hours of project, portfolio and program

management experience managing projects of all sizes and complexities in

the retail, manufacturing, software, utilities, finance and healthcare

industries. Managed over 1000 projects to successful conclusions on

mainframe, PC, Web and SaaS platforms and using many different

technologies, tools, and concepts.

Education/Certifications

City University of Seattle; Seattle, WA - B.S. Business Administration

1982 M.B.A. Management 1984

Project Management Institute (PMI) - Testing for CAPM and PMP Certification

in progress

Accomplishment Highlights

. For a large regional retailer was the Project Manager for development,

installation and ongoing enhancement projects of a full scale ERP

system.

. PMO/Portfolio and Project Manager for all IT projects and systems at

Fred Meyer Stores including design, development, management,

implementation, documentation and training.

. Project Manager responsible for planning, designing, building, and

bringing online a new 2 million square foot distribution center which

included a new ERP system with state of the art automation systems.

. As the Home Office PMO was responsible for all software development

projects for a newly acquired chain of fabric stores headquartered in

Dayton, OH.

. As the PMO/Project Manager, managed all software projects for 160

corporate run grocery stores.

. Project Manager of several aspects of the development and

implementation a new ERP system in all 16 divisions for the largest

wholesale grocery firm in the U.S.

. For a software development firm, determined customer's initial and

ongoing needs as they pertained to the software requirements. Oversaw

aftermarket customer service and customer experience. Developed

processes, procedures, reports and controls to enhance the overall

usage of the company's CRM systems.

. As Project Manager and consultant for an international nutrition

company, managed the following:

o Implementation of an ERP system for a new warehousing facility

using wireless technologies.

o Development and implementation of a new bottling system.

o Implementation of a new manufacturing kitting system interfacing

with BAAN ERP system.

o Re-Engineering and development of new processes for all

warehousing and manufacturing business units.

. As a Business Consultant, performed business evaluations and developed

strategic and operational plans for SMB's throughout the western U.S.

. Provided project oversight on all projects for over 70 IT and

management consultants in the Chicago, New York and New Jersey

offices.

. As the PMO, was responsible for development, sales and implementation

of financial and banking SaaS/service bureau and "in house" software

packages.

. Project Manager for a feasibility and conceptualization service

costing project for British Columbia Telephone Company. The success of

the project resulted in the need for continuation being deemed so

urgent that it became an immediate strategic initiative for the

corporation.

. Co-project manager on a $13 million, 2 year, 70 person project for the

British Columbia Telephone Company finance department.

. As a consulting account manager, provided oversight of projects

managed by my consultants at various client sites around North America

and ultimately responsible for the successful delivery of each project

under my purview.

. For a recreational product manufacturing company, managed a complete

business analysis of current operations and presented a strategic and

operational plan including succession management and company sale

option plans.

Knowledge/Skills/Abilities Summary

Project Management

. Adaptable and able to stay focused during stressful periods. Able to

prioritize and adapt to intense workloads, schedules and diverse

situations with a sense of urgency.

. Through various methods including intuition and past experience, able

to identify assumptions and constraints that impact schedule,

resources, costs, quality and risk and ensure business objectives are

being addressed.

. Understanding of PERT, CPM and Gantt charting to identify the projects

and/or programs critical path and to assure successful delivery of

complex software implementation projects.

. Plan, estimate, budget and control costs to ensure programs/projects

are completed within approved budgets. Plan and direct schedules and

monitor budget/spending. .

. Able to perform cost-benefit analysis to determine cost savings,

prepare funding allocations, and justify cost discrepancies from

planned to actual costs during project life cycle.

. Effectively apply the accepted methodology and enforce project,

company and departmental standards to manage day-to-day operational

aspects of a project and scope and milestones delivery.

Business Management

. Ability to see the interrelationship of projects across "the big

picture" due to acute business understanding gained as a previous

business owner, corporate executive and management consultant.

. Able to lead the full project life cycle across the entire SDLC by

aligning technology solutions with business requirements, working

directly with senior leadership, proactively identifying

opportunities, managing statements-of-work, conducting cost/benefit

(and other types of) analysis and managing delivery schedules.

. Able to execute against the Project Plan while controlling and scope,

schedule, quality, costs, resources and risks.

Relationship Management

. Able to coordinate with project team members, partners, management,

solution providers and customers to complete projects on time and

within budget while building and maintaining positive relationships.

. Proven leadership abilities with experience coaching, mentoring and

training project members in proper application of the accepted

development methodology as well as performing customer and internal

training, guidance and counseling.

Personal Skills

. Demonstrated success managing large IT infrastructure projects to

successful conclusions, on time and on budget, under pressure, tight

deadlines and in a dynamic work environment.

. Proven ability to develop and apply methods and procedures on new

assignments and coordinate activities of project personnel.

. Proven ability to manage and lead cross-functional teams in multiple

complex, high risk, multifunctional projects, across multiple

locations in a matrixed environment while aligning project

requirements and deliverables to the strategic and tactical goals of

the organization.

. Experienced and skilled at process improvement engineering as an

integral part of a project.

Communications

. Effective interpersonal, presentation, facilitation, verbal and

written communication, analytical, organizational, listening, decision-

making, problem solving and planning skills plus a thorough

understanding of how to interpret customer business needs and

translate them into infrastructure and operational requirements.

. Ability to communicate with all levels of internal associates,

external vendors and business partners.

Change/Risk Management

. Able to manage changes required to meet or exceed the expectations

established in project designs

. Ability to conduct risk management planning, identification, analysis

and monitoring on projects/programs and formulate risk mitigation

strategies and recommending solutions.

Software

. Adept at using tools such as: Microsoft Office Suite, Project

Dashboard, MS Project, Visio and SharePoint, Open Office and Project

Management software methodology software.

. Knowledge and experience with many operating systems, relational

databases, CRM, CMS, ERP, Web, SQL, HTML, TQM, mainframe systems,

social media, network and cloud concepts software and tools.

Work History

Team Lead/Trainer/QM Analyst/Sales Agent Extend Health; Salt Lake City,

UT September 2008-Current

Account Manager STG

Consulting; Salt Lake City, UT February 2008-September 2008

Project Manager/Management Consultant CBC, LLC; Sandy, UT

January 2006-February 2008

National Sales Director FMRG;

Bountiful, UT December 2004-January 2006

Project Manager/Management Consultant CBC, LLC; Sandy, UT

September 2001-December 2004

Account Manager BEST

Consulting; Salt Lake City, UT August 1995-September 2001

Account/Branch Manager Spherion

Consulting; Chicago, IL December 1993-August 1995

General Manager/Western Regional Manager CDSL; Vancouver, BC, Canada

December 1991-December 1993

Project Manager SRI

Consulting; Vancouver, BC, Canada August 1990-December 1991

CIO

Sprouse Stores Inc; Portland, OR December 1985-August

1990

Sr. Project Manager/Portfolio Manager/PMO Fred Meyer Stores Inc;

Portland, OR March 1974-December 1985

Project Manager Super Valu

Stores, Inc; Minneapolis, MN May 1970-March 1974

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