Manager Engineer
Resume:
THERESA HARRISON
Satellite Beach, Florida 32937
Email: *************@***.**.***
SUMMARY
Over twenty five years of experience in the defense contracting and
commercial environment. Demonstrated skills in test procedure development,
technical writing, document preparation, logistics, documentation
management and control, software application testing, configuration/data
management, proposal coordination and preparation. Ability and aptitude to
work independently in a home office environment.
SECURITY CLEARANCE: DoD Secret (2/06)
EMPLOYMENT HISTORY
CONSULTANT, TECHNICAL WRITER - Home Based - Satellite Beach, FL
07/08 - Present
National Technical Services (NTS) - in support of Boeing Contract
10/09 - Present
o Developed test procedures for Boeing 737 Passenger Service Unit (PSU)
Upgrade utilizing Compliance Matrix, Qualification Test Plans, Test
Requirements, and Specification Control Drawing (SCD).
o Worked directly with quality engineer and subject matter experts to
upgrade and fine tune test procedures.
Gyrocam Systems - in support of Army Contract
09/08 - 10/09
o Provided guidance in the development of Mil-Standard technical
manuals.
o Prepared, updated, edited, and formatted Operators Manual (-10), Field
Level Maintenance Manual (-23&P), and Sustainment Level Maintenance
Manual (-40&P) for the Army using MIL-STD-40051 and Maintenance
Allocation Chart (MAC) for guidance.
o Worked with subject matter experts to obtain information needed for
the manuals.
o Guided the technical illustrator during the development of drawing
needed for the manuals and the illustrated parts breakdown of the
systems according to the MAC.
INDRA SYSTEMS / GENERAL DYNAMICS - Orlando, FL
08/06 - 06/08
Senior Technical Writer/Logistics Support - Contractor
o Lead and coordinated the development of all the Technical Publications
required for the MH-53E Naval Operational Flight Trainer upgrade
contract for NAVAIR.
o Prepared, updated, edited, and formatted Mil-Standard Interactive
Technical Documents such as the Instructor Utilization Handbook (IUH),
Operations and Maintenance Manual, and Preventive Maintenance System
(PMS) consisting of a Sequence Control Chart (SCC) and Maintenance
Requirement Cards (MRC). Information was gathered from subject matter
experts, Subcontractors, and Commercial Off-The-Shelf (COTS) manuals.
o Wrote troubleshooting procedures, remove and replace procedures for,
maintenance instructions utilizing COTS manuals and information
provided by subject matter experts.
o Hyperlinked all Technical Publications and converted to PDF format for
the final delivery.
o Assisted in the on-site Physical Configuration Audit (PCA).
o Successfully conducted Technical Manual validation/verification with
the Government.
o Helped maintain and update Logistics (SLICWave) Database and prepared
Maintenance Plans.
THERESA HARRISON
Page 2
SCIENCE APPLICATIONS INTERNATIONAL CORPORATION - Satellite Beach, FL
05/01 - 05/06
Technical Writer / Documentation Specialist / Logistics
o Developed, edited, and formatted technical information, procedures,
and graphics included in several Technical Manuals utilizing military
specification TI 00-5-12, equipment drawings, and information compiled
from subject matter experts. Maintained configuration control of all
technical manuals.
o Prepared illustrated parts breakdowns (IPB) for several systems
utilizing drawings and schematics.
o Prepared Contract Deliverable Requirements Lists (CDRLs) and submitted
100% on-time.
o Supported Logistics Manager in areas such as: material/hardware
identification, procurement, inventory, and marking of delivered
hardware equipment.
o Supported Configuration Management in the verification of final
drawing delivery packages.
o Assisted in the development of several internal processes and
proposals.
o Key player in the procurement of over 1200 line items for six Military
sites worldwide.
o Successfully conducted technical manual validation/verification
meetings with the Government.
FAMILY LEAVE
02/01 - 05/01
Took leave from Harris Corporation to care for my new baby.
HARRIS CORPORATION - Electronic Systems Sector, Melbourne, FL
11/92 - 02/01
Logistics Engineer / Technical Writer / Engineering Specialist
o Technical Writer in support of the Harris Network Manager (HNM)
software.
o Installed several applications, using NT and UNIX, in order to write
Installation Procedures and User's Manual included with delivered
software release packages.
o Worked with the Test Team to validate documentation against the newly
installed software.
o Tested and assisted in the development and update of the Division and
Customer Website.
o Evaluated Vendor Manuals and provided recommendations for updating the
manuals.
o Prepared, developed, and maintained all Document Type Definitions
(DTDs) utilizing SGML.
o Lead Data and Warranty Manager on several programs. Provided 100% on-
time, under budget CDRL delivery.
o Maintained the hardware tracking and control system database,
utilizing DBaseIV, for over 100 military sites worldwide and processed
parts for maintenance and repair.
o Installed software and conducted training for prison telephone system
at five customer sites. In only a few days, learned to install and
operate the new calling system for the Georgia State Prison System.
Successfully installed the software and conducted user training for
all administrators.
BUSINESS DOCUMENTATION SERVICES, Home-Based Desktop Publishing Business
11/90 - 10/92
Designed, prepared, and published a variety of Technical Documentation,
Graphics, Brochures, Presentation, Catalogs, and Newsletters.
FAMILY LEAVE
08/89 - 11/90
Took leave from Harris Corporation to care for my young children.
HARRIS CORPORATION - Government Systems - Melbourne, FL
01/81 - 08/89
Data Manager / Engineering Support Specialist
o Maintained cost and schedule for several programs and successfully
submitted CDRL's on time and under budget.
o Data Manager on multiple Military contracts.
o Prepared and coordinated the development of internal documentation,
Technical Manuals, Training Materials, Reports, Specifications,
Proposals, and other required deliverables.
o Supported functional areas such as Provisioning and Configuration
Management.
THERESA HARRISON
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SKILLS AND TRAINING
Operating Systems: All Windows platforms, UNIX, MSDOS.
Software: FrameMaker, MSWord, Power Point, Excel, Publisher, Access,
Project, Visio, Adobe Acrobat, ArborText, Applix Word and Draw, Dbase IV,
ClearCase User, Corel Draw, Dreamweaver, Harris NewsMaker, MacDraw,
PageMaker, TookbookII Instructor, WebWorks Publisher Help Authoring, Word
Perfect.
Languages: FORTRAN, Pascal, Basic, Assembly Language, SGML, some HTML.
EDUCATION
B.S. Computer Science, 3.5 years.
A.A. Computer Science, 1988, Rollins College.
OTHER DATA
Completed ITAR Training
Member of: Society for Technical Communication (STC)
Bilingual in Spanish/English.
Available for contract work and telecommuting.
Contact this candidate