SYED Z A, JAFRI
Residence Status: Permanent Resident
**** ********** **, ***** **** TX, 77498
Tel 832-***-**** • *****.****@*****.***
System/Network administrator with experience in managing technical deployment and employing good-level
expertise in Microsoft and Cisco technologies. Designed technology solutions and built effective infrastructures for
multifaceted enterprises. A vibrant IT visionary and successful candidate consistently delivering top performance
by aligning technology, people and resources to optimize the business process
• Cisco and Microsoft technologies professional.
• Delivers consistent top performance in network infrastructure, installation, maintenance and support.
• Provides Servers and Clients maintenance and support.
KEY QUALIFICATIONS
IT INFRASTRUCTURE • CONFIGURATION & TROUBLESHOOTING • INSTALLATION & MAINTENANCE • NETWORK PERFORMANCE • TECHNICAL
SUPPORT • SOLUTIONS DESIGN • LAN/WAN IMPLEMENTATION •
TECHNOLOGIES
• CISCO ROUTERS • SWITCHES • CISCO ASA • IP AVAYA OFFICE • SONICWALL/WATCHGUARD FIREWALL • HP, DELL, IBM SERVERS • VPN •
EIGRP • OSPF • BGP • VLAN• VTP• STP • RSTP • POINT-TO-POINT • WINDOWS 2003-08 SERVERS & WINDOWS 2000, XP, VISTA AND
WINDOWS 7 • ACTIVE DIRECTORY • DNS • DHCP • WDS • WSUS • NFS• ISA SERVER 2000-2006 • MS-EXCHANGE 2010• VMWARE
• PRINTING DEVICES •
CAREER HIGHLIGHTS
BillYoung Productions May.2014 – Dec.2014
I.T Administrator
• Managed two sisters companies: Bill Young Productions and Texas Video and Post, which were connected through
dedicated 100 MB private circuit to access file servers, application servers, domain controller, and internet.
• Upgraded, installed and configured Windows 2012, 2008, 2003 and 2002 servers along with Active directory, DNS,
DHCP.
• Managed multiple applications servers including messaging server, file server, MS Exchange 2007, MAS90, SQL server,
VMware.
• Configured and managed Cisco ASA 5200, Iron Port spam filter.
• Managed centralized Anti-Virus server using Symantec Endpoint Protection.
• Hosted and managed around 70 websites for different clients along with their email solutions using IMail software.
• Managed Simpana software for Quantum tape drive for backups, also managed time machine using Arconis.
• Supported both MAC and PC platforms.
• Managed SAN network for the production file storage.
• Monitored the network and device health through IP Monitor.
• Worked on sysaid ticketing system to maintain and resolve the ticket based problems
Syed Z A, Jafri.. continued
• Managed the render farm for the graphics development for the videos.
• Managed Wireless network facility for the building using Cisco Wan Controller.
• Deployed, managed and troubleshoot several HP, Dell, Compaq, Apple servers.
• Runtime support for production tool including adobe creative suites, Pro Tools.
• Upgraded several PCs from windows XP and Vista to Windows 7 and Windows 8.
Trafficware, Sugarland Texas Feb.2012 – May.2014
I.T Administrator/Manager
• Deployed Domain controller and backup domain controller with MS Windows server 2008 R2 STD in the system and
replaced the workgroup environment to promote centralized management of the all users and computers and to secure
the access of resources with high availability of login servers.
• Migrated old MDaemon email server to Microsoft Exchange 2010 server for high availability, accessibility of emails
with iPhones synchronization, outlook anywhere, and internet email access from anywhere to boost the speed of
communication.
• Deployed centralized antivirus server to secure all servers and client’s computer from the latest virus and spam threads.
• Successfully installed the backup server which is responsible for taking Backup of all servers and computers onsite, and
for specific critical servers the offsite backup has been taken to the clouds.
• Lucratively assisted upgrading old Symix server to New Syteline 8.03 server and installed the client to the required pc’s.
• Replaced the DSL internet service with ETA dedicated internet to fulfill the requirement of internet bandwidth.
(Currently its 10/10 Mbps)
• Moved all shared files into one fileserver to ensure accessibility and security of the file system and to take backups.
• Re-located several manufacturing programs from workstations to the servers to make them centralized and to take
backups.
• Upgraded the PC’s to the latest OS with the latest hardware to boost their digital performance.
• Successfully transferred old naztec email accounts to trafficware, and merged the trafficware and naztec into one
physical network.
• Successfully deployed wireless facility for Guests internet access and currently working on wireless facility throughout
the building.
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• Prepared the lobby conference room for presentations that included projector installation, installation of conference
phones in training room and in lobby conference room, and also setup video conference facility in engineering
conference room.
• Configured auto attendant in the phone system to route the call properly and also assigned the direct number to the
• employees.
• Configured the time machine for manufacturing employees to check in and check out.
• Arranged a KIOSK pc for manufacturing employees, so they can access internet for their paycheck accounts.
Competitive Solutions Inc, Richmond Texas June.2011 – Feb.2012
System/Network Administrator
Directly working with clients to offer Level 2&3.
Maintaining and monitoring data center facilities and equipments to meet 100% SLA uptime standards.
•
Performing onsite and remote data center support that includes monitoring server and network alerts.
•
• Provided customer support including daily backup procedures, testing network connections, equipment
installation and remote hands assistance.
Planning, designing and implementing Microsoft win2008 based solutions for clients.
Deploying customized HP blade servers on the client’s requirement and implemented RAID 0.1.0+1and 5.
• Troubleshoot network, server and desktop problems on calls, remotely and on-site.
• Troubleshoot Server, desktop and laptop hardware upgrades and software issues.
• Deploying sonic firewall with VPN integrator and wireless networks for different clients.
• Maintaining backup softwares and e-mail servers.
• Rectifying all hardware and software related issues for servers, desktops, laptops and printers.
End User and Technical Staff training.
•
Fashionlinq, Karachi Pakistan Mar.2010 – Dec.2010
I.T. Consultant (Part-time)
Key highlights
• Designed and implemented Windows 2008 network for Fashionlinq, RAS/VPN solution for field personnel, enterprise anti-
virus, network security, and firewall configuration. Responsible for continued network administration on scheduled basis.
• Designed and managed Wireless Network for the entire office.
• Deployed and configured of Windows 2008 enterprise with Active directory, DHCP and DNS services and file servers.
• Deployed and configured windows 7 Enterprise and Professional and windows vista.
• Managed WDS for the customized deployment of Operating system.
• Configured WSUS server for automatic windows updates patches and hot fixes distribution.
• Installed and configured HP Wireless network printer.
• Managed the Domain services for e-mailing and mobile devices.
Asia Pacific Institute of Information Technology, Karachi, Pakistan Feb.2007 – June.2010
Sr. Systems Executive
Key highlights
Planned, organized coordinated and implemented of corporate systems and network to ensure that systems are
implemented, maintained and operated to meet technical architecture and configuration standards.
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Configured Cisco Catalyst 2950 switch to maintain VLANs and configured Cisco routers2900 and 3800 for inter-
communication and VPN purposes.
Successfully shifted the whole 250+ nodes wired network to another building within 10 days to save the cost of out
sourcing.
• Experienced on M-Daemon v.6 and 7, Exchange 2000, ISA server 2000.
• .Managed Network Security By implementing Norton Antivirus Corporate Edition and managing it.
Installed and configured of Linux Fedora v.9, Windows 2000, 2003 servers, Windows Vista, windows 7 and
windows XP Professional on identical computer systems by using Symantec Ghost for imaging.
• Monitored the network via using different software and troubleshooting all Network Management Problems.
Gray Mackenzie Restaurant International, Karachi Pakistan Sep.2006 – Feb.2007
Technical Support Executive
Key highlights
• Managed LAN comprising 100+ Systems on floor had platform Windows XP Home
• Professional with Windows 2003 Server Environment using Cisco Catalyst Switch 2950 and 40+ Systems in all over the
KFC branches had Windows 2000 connected through DSL local loop Intranet.
• Installed & Configured CCM Server 4.0 Took backups for KFC call center reports from SQL Server.
• Supported WAN environment for KFC Karachi with Dancom (ISP) and in house Delivery Application for 20
branches located in all over Karachi.
• Supported KFC branches remotely as well as visiting them up.
• Created ID for agents in SQL server as well as created and updated SQL keys.
• Deal all agents technical issues.
• Supported Cisco Call Manager 3.0 and 4.0 for KFC Systems with Cisco IP soft phone version 1.3a for 30+ agents.
• Responsible for software updates, patches and backing up the data for different branches in and outside the city.
• Installed and configured Systems for Call Center and branches.
• Serviced hardware equipment and maintained hardware as per need.
• Assembled of systems from P-111 to P-1V also upgraded computers.
Rectified issues for Branded PCs like HP, Dell, Acer and Compaq.
Performed Hardware and software support for different equipments.
• Maintained call recordings in Call Center, and taking backups.
• Wrote and Updated the DRP (Disaster Recovery Plan).
EDUCATION • PROFESSIONAL DEVELOPMENT
Bachelor of Science in Computer Science – Computer Networks focus.
Mohammad Ali Jinnah University, Karachi, Pakistan.
Certifications
Microsoft Certified I.T. Professional (MCITP)
Cisco Certified Network Professional (CCNP)
Cisco Certified Network Associate (CCNA)