Human Resources Health
Resume:
Kateri A. Ware
Phone: 623-***-****
El Mirage, AZ 85335
Email: ***********@*****.***
SUMMARY
Enthusiastic, detail-oriented professional with established administrative
and management skills seeking position in office management or
administration. Proven success in researching, analyzing and resolving
issues. Well organized with excellent follow through skills. Capable of
working independently or in a team environment with all levels within an
organization.
PROFESSIONAL EXPERIENCE
Phoenix Area Indian Health Service, Phoenix, AZ 11/1991 - 12/2008
Providing administrative healthcare services for Native American population
in Arizona, Utah and Nevada.
5/1998 - 12/2008
Health Systems Specialist
- Assisted hospitals and health centers in maintaining certification
and/or accreditation.
- Developed criteria for potential health care providers use in
preparation of proposed contracts.
- Analyzed and compiled data for health care accreditation reports for
submittal for top management.
- Facilitated training seminars to include securing the venue, travel
and lodging accommodations for all presenters and attendees.
Established and maintained seminar budget and presented reports to
management as required.
- Organized attendance at conferences, seminars and meetings for large
and small groups, including submittal of pre-event approval requests
for travel and lodging, meeting room and lodging reservations, budget
monitoring and control, and preparation of any required forms or
reports.
- Managed office during supervisor absence.
- Maintained and controlled office budget to include accounts payable
and receivable, travel vouchers, contract payments, credit card
maintenance, and office expenses.
- Prepared periodic and annual budget reports.
- Maintained library of policies, procedures and rules and regulations
governing all aspects of Indian Health Service.
- Recorded and transcribed department meeting minutes.
- Prepared spreadsheet data for health care facilities performance
criteria and prepared reports for management.
6/1992 - 5/1998
Health Records Secretary
- Maintained the patient medical record documentation from health care
facilities.
- Served as liaison for the Freedom of Information Act (FOIA) and
Privacy Act officers in the field and headquarters locations.
- Facilitated training seminars to include travel and lodging
accommodations for all presenters and attendees. Established and
maintained seminar budget and presented reports to management as
required.
- Organized attendance at conferences and meetings for large and small
groups, including travel and lodging, meeting room and lodging
reservations, budget monitoring and preparation of any required forms
or reports.
- Managed office during supervisor absence.
- Maintained and controlled office budget to include accounts payable
and receivable, travel vouchers, contract and office expenses.
- Maintained library of policies, procedures and rules and regulations
governing all aspects of Indian Health Service.
- Recorded and transcribed department meeting minutes.
- Ordered and maintained all office equipment and supplies.
- Prepared interoffice and outside memorandum, letters and reports as
requested.
- Maintained office files for medical records, FOIA, and Privacy Act
cases.
- Answered incoming calls and provided assistance as needed.
11/1991 - 6/1992
Human Resources Clerk Typist
- Answered incoming calls and routed to specific personnel staff.
- Prepared interoffice and outside memorandums and letters.
- Maintained human resources filing system.
- Ordered and maintained all office equipment and supplies.
- Sorted and delivered incoming mail to personnel staff.
- Assisted with interoffice meeting, trainings and conferences.
EDUCATION
- University of Phoenix - Bachelors of Science in Health Administration
2/2010
- Various in house and external seminars relating to computer skills and
health care issues
ACCOMPLISHMENTS
- Secretary Award for Distinguish Service - 9/2006
- Exemplary Group Performance Award: "1999 JCAHO Accreditation Survey" -
10/1999
- Special Act Award: For support to the Health Records Program and
Quality Management Program - 9/1996
TECHNICAL QUALIFICATIONS
- Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Outlook,
Internet, ARMS & UFMS (government travel and voucher expense
reporting systems)
- Familiar with Microsoft Access, Quicken, Photoshop and Smart Draw
- Office equipment (10-key, copier, facsimile, scanner)
REFERENCES
Available upon request
Contact this candidate