Engineer Test
Resume:
Dhanalakshmi Dellibabu
Summary : *+ years of diverse experience in Quality Assurance, Front-
End Testing (Functional Testing and GUI testing), System
testing, Database and Regression testing of stand-alone,
client-server and web-based applications.
. Extensive experience in Manual and Automated Testing
using tools like Quick Test Professional9.2/9.5/10,
QualityCenter9.2/10, Win Runner and Test Director on
applications developed in SAP (HR module & web based
app), Java, J2EE, VB and C++ on Windows family of
operating systems.
. Extensively worked with SAP TAO 2.0 in converting the
existing QTP scripts to TAO scripts.
. Involved in entire QA Life Cycle which includes Design,
Development and Execution of the entire QA Process and
Documenting Test Cases, Test Procedures and Test Scripts
for Manual and Automated Testing using Mercury
Interactive tools like Quick Test Pro, Test Director,
Win Runner, Load Runner etc.
. Experience in planning and executing Functional Testing,
Compatibility Testing, Regression Testing, Integration
Testing and Database Testing.
. Expertise in creating Test Plan, Test Cases, and Test
Strategies from the application specification and design
documents.
. Expertise in developing scripts using Quick Test
Professional to perform regression and functional
testing.
. Have strong database skills and gained good experience
in Oracle, SQL Server and Access.
. Expertise in Problem solving and Bug Tracking Reports
using Bug tracking Tools like Quality Center, Test
Director, JIRA etc.
. Good knowledge in understanding HTML, VBScript,
JavaScript, Java and VB Applications.
. Strong Problem Solving Skills, Extremely Reliable, Quick
learner and able to work Independently as well as a team
member.
. Very good communication skills, has clear understanding
of Business Procedures and Ability to work as an
individual and also as a part of team
Education : Masters in Computer Applications
Technology Skills :
Testing Tools: Quick Test Pro, Quality Center, SAP TAO,
WinRunner, Test Director
Defect Tracking Tools: Quality Center, Test Director, JIRA
Languages: Java, Visual Basic
Databases: Oracle, MS SQL Server, mySQL, MS Access
Web Technologies: VBScript, HTML, Java Script, JSP, ASP
MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Visio
Version Control: PVCS, CVS
Operating Env.: Windows XP/ NT / 2000, UNIX
Project Profile :
Dec 07 - Till Date UNICEF (United Nations Children's Education
Fund)
Sr.Automation Engineer
SAP-HR (Human Resource)
The United Nations (UN) is an internal organization whose
stated aims are to facilitate cooperation in international
law, international security, economic development, social
progress and human rights issues. UNICEF is a permanent
part of UN and the world's leading children's organization.
UNICEF implementation of SAP ERP system is headquarters
system that supports all functional areas within multiple
business units/divisions. Integrates headquarter data real-
time between New York (NYHQ), Copenhagen (CPH), Geneva
(GNV) maintains business and transaction data in a single
database.
The project involved detailed study of the entire Human
Resource (HR) Operations like Personnel Actions (PA), Time
Management(TM), Organizational Management (OM) and studying
the current business process, organization structure
finalizing and mapping & configuring of to-be Business
process and providing necessary support.
Responsibilities:
. Worked extensively with various versions of SAP ECC 6.0
and ECC 4.7
. Worked Extensively in conversion of existing QTP scripts
to TAO scripts using SAP TAO 2.0
. Created custom components by creating functions for the
SAP TAO applications
. Written both Positive and Negative Test cases using
Quality Center 9.2/10 for various SAP HR modules.
. Working with development teams investigating and
correcting software bugs and deficiencies based on the
testing results.
. Creating and Generating System test scripts for
different test scenarios covering all aspects of project
functionality.
. Performing various types of testing, such as functional,
regression, user acceptance, negative and installation
testing.
. Developed Test Scenarios with Test data to support Test
Requirements.
. Automated the different SAP HR operations like Personnel
Action, Different types of Absences, Time Management,
Payroll implementation, Benefit plans using Quick Test
Pro 9.2/9.5/10
. Extensively worked in various versions of SAP like SAP
ECC 4.7/6.0 and SAP E-Recruitment(web application)
. Developed various Library functions for calculating the
Payroll, Number of working days for the employees etc.
. Developed and maintained the various Test scenarios in
the Test lab of the Quality Center.
. Documented the defects, determined their nature and
assigned severity and priority of defects uncovered
while testing using Quality Center 10
Environment: Quick Test Pro 9.2/9.5/10, Quality Center
9.2/10, SAP TAO 2.0, SAP ECC 4.7/6.0, XML, Oracle 9i,
Windows XP
SAP E-Recruitment (Nov 2008 -Till Date)
E-Recruitment is an Internet-based (Web based) software
solution for managing the recruitment business process. E-
Recruitment helps in streamlining UNICEF's recruitment
process, empower line managers in hiring decisions. It also
enables recruiters to search for and engage high-quality
candidates and help manage and monitor the fairness,
transparency, and efficiency of the recruitment process
Responsibilities:
. Involved in identifying the scenarios to be automated
using QTP 9.5/10
. Involved in designing the framework for the E-
Recruitment (web application) and scripted the entire
application's modules like Internal Candidate,
External Candidate, and Recruiter, Technical Assessor
etc., based on the requirement.
. Involved in interacting with the developers and
business analysts to identify the scope and
testability.
. Involved in reviewing the Software Requirements
Specifications.
. Developed, Enhanced, and Maintained automated testing
scripts with Quick Test Pro for Regression and system
Testing of SAP E-Recruitment
. Documenting all procedures related to automation in
Quality Centre.
. Reporting & tracking defects in Defect Tracking
System (Mercury Quality Centre 9.2/10)
. Set up the test environment, defining detailed Test
Requirements, converting them into Test Cases in
Quality Center and collected Test Metrics for
analyzing the Testing Effort.
. Manually tested the application before starting the
automation process.
. Involved in doing Positive and Negative testing.
. Participated in the design walkthroughs and meetings.
. Involved in installing the QTP 10 and doing
compatibility testing for the application.
Environment: Quick Test Pro 9.2/9.5/10, Quality Center
9.2/10, SAP ECC 6.0, Web Dynpro, BSP Technology, XML,
Oracle 9i, Windows XP
Oct 06 - Oct 07 State Street Bank (SSGA), MA
Margin Finance Reports & Source File Validation tool
QA Analyst
Source File Validation tool validates the source data file
that it received from other systems. Margining system
receives the source data from various sources and process
this data and loads the same to its own datawarehouse. SFV
helps the business users to identify the potential
discrepancies in the data by comparing the source data with
the processed data and also help them to correct this data,
if required.
Margin Finance Reports are generated using Reporting
System. Reporting System is a platform for defining,
scheduling and automating the report generation and
distribution process. Reports can be scheduled based on
multiple criteria and once SFV validates the output data
based on the scheduled rules, the Margin reports will be
generated and distributed to various destinations and/or to
other systems.
My responsibilities:
. Developed test scenarios, test cases, test scripts, and
test strategy for SFV Tool and Reporting system based on
the requirements and process flow diagrams
. Responsible for the preparation of test data and
involved in setting up the test environment for
Reporting system
. Performed System Integration testing after all the
individual components of the application have been
tested
. Automated test cases by creating scripts in QTP to
perform the Regression testing of the application
. Developed and Implemented Test suites, which include
features like Data Driven, Checks points, User defined
Functions, Recovery Scenario Manager etc.
. Used Quick Test Pro checkpoints to automatically capture
and verify properties such as the number of links.
. Extensively worked on QuickTestPro scripts and also
created User defined functions and libraries based on
the requirements
. Extensively used SQL queries to access and compare the
data in the Oracle database for SFV's Rules and Data
Adjustment modules
. Done Data Validation and Data Intergrity testing using
SQL queries
. Performed Performance testing by executing Stored
Proceedures.
. Tested the web-application for its GUI and application
functionality using QTP scripts
. Developed and enhanced test scripts by using VBScript
in Quick Test Pro
. Participated in Stress and Performance testing, by
generating the test scripts using Load Runner for the
Load testing
. Created Traceability Matrix for Requirements vs. Test
Cases to ensure that all the requirements are covered
during the Testing
. Conducted and managed the weekly QA team meetings and
actively involved in the meetings with the Development
and Build Teams every week and as necessary
. Worked closely with development team to ensure high
quality and timely releases
. Documented the defects, determined their nature and
assigned severity and priority of defects uncovered
while testing using Test Director
Environment: Quick Test Pro 9.2/8.0, Test Director 7.0,
Load Runner, CVS, Java/J2EE (JSP, Servlets, JDBC, JMS),
XML, Oracle 9i, WebSphere 6.0, Windows XP and Linux.
Oct 04 - Sep 06 KANA (e-CRM providers), menlo park, california
KANA IQ (e-CRM and SRM suites)
Lead Test Engineer
KANA's e-CRM and SRM suites provides excellent services for
customer relationship management to various clients. IQ
products provides first class Knowledge Base Management
services to clients and it is highly customizable and
extendible to fit into any organization's needs.
My responsibilities:
. Lead a mid-sized QA testing team who were responsible
for writing and testing the test cases for the KANA IQ e-
CRM and SRM suites.
. Performed all aspects of Product testing for all KANA IQ
and its sub-systems and partly involved in providing
technical support which includes supporting customers,
partners and engineers via telephone, email and web,
while resolving their issues related to KANA and KANA
enabled products
. Reproduce the product behaviors to determine the problem
root-cause(s), suggest work-around(s) and solutions.
This includes configuration and maintenance of test
servers and test databases
. Involved in converting the test scripts from Win Runner
to Quick Test Pro
. Automated test cases by creating scripts in QTP to
perform the Regression testing of the application
. Used Quick Test Pro to validate links, objects, images
and text on Web pages continue to function properly.
. Managed the QA process for this project using Test
Director, added test categories and test details
. Created Traceability Matrix by mapping Test cases to
requirements in Test Director to make sure that all the
requirements have been covered in Testing process
. Used Test Director to create and manage the test cases
and did extensive QA testing for these suites to ensure
these KANA products are of highest quality
. Performed Backend Testing by extensively using SQL
queries to verify the integrity of the database using
Oracle.
. Improved the flexibility of the tests by parameterizing
the scripts and ran the same for multiple sets of data
by data driving the tests using Win Runner.
. Created batch scripts which call more focused scripts to
perform small testing routines for a complete end-to-end
functional regression testing of the complete business
process
. Raised defects that are uncovered during the testing
process using Test Director, assigned the priority and
severity to them after consulting the Business analyst
team
. Reported and tracked the status of the defects with the
development team and coordinated with them in retesting
the existing defects after the new code deploys.
. Managed escalation of high profile cases and partnered
with KANA Engineering and other teams within KANA to
develop solutions and achieve Absolute Customer
Satisfaction (ACS).
. Authored and edited technical documents (KB's, FAQ's and
Resolutions)
. Identified the RED Customers (where frequent production
issues occur) & for conference calls with the client to
identify the possible root causes come up with action
plans to make sure that production is not effected in
the long run
. Mentor junior staff on customer management, queue
management and technical troubleshooting
Environment: Quick Test Pro 8.2, Test Director 7.0, Win
Runner 7.6, SDLC process, Core Java/J2EE (Servlets, JSP,
JDBC), XML, Oracle 9i, WebLogic, WinXP and Solaris.
Jan 04 - Sep 04 Knowledge Systems, India
Procurement and Vendor Management System
Sr. Test Engineer
Procurement and Vendor Management system is an innovative
system to help organizations to plan, organize and manage
the various products and service that will be purchased for
its day-to-day operations. Organizations can control the
money spend on various resources like IT equipments,
skilled contractors etc. using this system and generate the
reports to analyze the money spent and also using the tools
provided with this system enables the user to decide about
the budget for the forthcoming months.
My responsibilities:
. Created the test cases and test procedures in Test
Director for testing the application (Integration,
Functionality, and Regression testing)
. Performed Manual testing of the application and
identified defects
. Automated the test cases for Regression testing using
Win Runner
. Involved in database testing of the application
. Generated test scripts using Load Runner for Load
testing and handed over the same to the Stress and
Performance testing team
. Performed functional testing using WinRunner for GUI,
Bitmap, database and synchronization checkpoints
. Queried the database using SQL for backend testing
. Performed Data-driven testing using data sources from
database, flat files, and WinRunner's Data Table
. Performed defect tracking using Test Director
. Interacted with the development team for defect
resolution
Environment: Test Director 6.0, Win Runner 7.0, Load
Runner, MS Visio, Servlets, Core Java, EJB, JDBC, MVC
framework, Weblogic, Windows XP and SUN Solaris.
Jul 02 - Dec 03 Visa International Corp.
OyeNokTM Card Secure - A Visa Payer Authentication Product
(An implementation of Visa's 3D secureTM and MasterCard's
SPATM specifications)
Test Engineer
OyeNokTM Card Secure suite consists of Visa 3-D SecureTM
and MasterCard SPATM compliant products. These are
protocols from Visa and MasterCard respectively to create
robust and secure infrastructure for using credit/debit
cards for Internet transactions. The 3-D SecureTM suite
comprises of an Access Control Server (ACS) for all Visa
card issuing banks and a Merchant Plug-in (MPI) for all
Visa card accepting online merchants and payment gateways.
OyeNokTM Card Secure is certified by Visa.
My Responsibilities:
. Reviewed Software Requirements and Business Requirements
documents to get a better understanding of the system on
both technical and business perspective
. Involved in writing and implementation of the Test Plan,
various Test Cases and Test Scripts
. Managed the project using Test Director, added test
categories and test details
. Created test cases for manual testing
. Performed execution of test cases manually to verify the
expected results
. Performed Integration, Functional and System Testing
. Performed Backend Testing by extensively using SQL
queries to verify data integrity
. Used JIRA for bug tracking, reporting and analysis
. Meet with Development team and technical content writers
on a daily basis to update the test documents
. Follow up with developers on defects status on a daily
basis
Environment: Test Director, JIRA, Core Java, EJB, JMS,
JAAS, JMX, XML, XSL, JSP, Servlets, Struts, RSA BSAFE, ANT,
WebSphere, Pramati, JBoss, Oracle 8i
Aug 01 - Jun 02 eSpace Technologies Ltd., India
OyeNokTM Mobile Digital Authentication (MDA)
Software Engineer / QA Analyst
OyeNokTM MDA is a highly Robust, Secure, Powerful and
Reliable Authentication System, using which the identity of
a person during Internet transactions can be resolved. This
authentication technology uses the concept of an alternate
channel, a hand-held personal wireless device (like Mobile
Phone), a distinct Mobile Digital Authenticator to
authenticate the Internet consumer and thus addresses non-
repudiation issues.
My responsibilities:
. Involved in developement of interfacing components using
Visual Basic with Dialogic CTI hardware
. Involved in preparation of technical documents based on
use case documents, test plans and test case documents
etc.
. Developed Test plan, Test cases and Test data as per
requirement documents
. Executed SQL commands to do the Backend Testing
. Involved in the code review of all the components of the
system
. Designed, developed and tested some of the core web
components
. Conducted Functional and Regression testing
. Used PVCS for bug tracking, reporting and analysis
Environment: Visual Basic, MS Office, PVCS, Dialogic CTI
SDK, XML, ASP, IIS, Oracle 8i
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