Quality Assurance Data

Phil Goldenberg

*** ******** *** #*

Jamaica Plain, MA 02130

617-***-****

***********@*****.***

EDUCATION Northeastern University

B.S. Information Technology - 2010 - Summa Cum Laude

Certificate in Database Design & Administration

Certificate in Computer Programming

COMPUTER Programming Languages

SKILLS SQL, PL/SQL, T-SQL, Java, VB.net, C#, Perl, Unix Shell

Scripting, HTML, XML,

JavaScript, PHP, VBA.

DBMS

Oracle, MS SQL Server, MySQL.

Platforms

Microsoft Windows (7, Vista, XP, 2003 2000), Linux Fedora, Mac OS

X.

WORK Quality Assurance Analyst II, 2009-Present

EXPERIENCE Blackbaud, Inc., Products - Enterprise, Cambridge MA

. Extensive testing of newly developed features and

functionality against all design requirements.

. Developing test cases based on design requirements

and client use cases.

. Writing SQL scripts to manipulate data, and to

populate databases with large amounts of data for

performance testing.

. Participating in design reviews, and working

closely with designers and developers in an

iterative agile development process.

. Evaluating and suggesting improvements to specific

software designs as well as to the team's software

development process as a whole.

. Presenting newly developed functionality at

internal and client demos.

Team Approach Release Coordinator, 2008

Blackbaud, Inc., Application Development,

Cambridge MA

. Coordinated two simultaneous releases of Team

Approach between developer, QA, and DBA groups.

. Pulled patches and ran builds for Team Approach

releases.

. Troubleshot and fixed PL/SQL code issues due to

compilation errors during the build process.

. Tested software enhancements, bug fixes, and other

development projects.

Data Management Specialist / Production Analyst, 2007-2008

Blackbaud, Inc., Data Management Services, Cambridge MA

. Imported large data files into Oracle databases

using SQL Loader and Team Approach.

. Created and maintained SQL Loader control files

for client import needs.

. Created and maintained Unix shell scripts for

automating manual processes.

. Performed extensive QC before, during, and after

the import process to ensure data integrity.

. Troubleshot data processing issues & performed

data fixes.

. Ensured all client work order specifications were

met and delivered on time.

. Assisted clients and account managers in resolving

technical support issues and investigated business

requirement questions.

. Set up administrative processes and documents to

adhere to specific client needs.

. Documented production operations

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