Project Manager
Resume:
Joseph A. Steinkamp
Austin, TX 78732
***************@*******.***
Project Coordinator
IT professional with proven experience in project management, IT risks
assessments. Experience in all aspects of requirements management, process
documentation and project management. Skilled in establishing rapport and
gaining confidence of both business and technical teams, leading to a more
cohesive and effective working environment. Noted for team building
skills, ability to communicate with and satisfy users at multiple levels of
organization, and for ability to partner with technical and functional
resources. Plan and manage multiple priorities, consistently delivering on
time, and within scope.
Professional Experience
NEUBUS, Inc.
AUSTIN, TX
Project Analyst 2010 (Contract)
> Functional and Technical Analysis for Texas Department of Criminal
Justice (TDCJ)
> Cost Benefit Analysis (CBA) for Texas Department of Aging and
Disability Services (DADS)
> Statement of Work (SOW) for Texas Supreme Court
> As-Is/To-Be process analysis for Texas Workforce Commission (TWC)
> GAP Analysis for Texas Workforce Commission (TWC)
PACIFICARE/UNITED HEALTH GROUP/FIRSTCARE HEALTH
AUSTIN, TX
Business Analyst/Project Management 2005 to 2009
> Annual project management for PacifiCare and United Health Group open
enrollment for vendors/clients (IBM, Government Internal project
management with IT, Account Reps, Accounting/Billing, Web Interface,
IVR and B2B coordination.
> Reviewed and monitored project audits and ensured closeout of issues
resulting in the correction and completion of the area's system design
documentation in support of the on-time/on-schedule close-out of SOX
(Sarbanes Oxley) issues for the Compensation Systems organization.
> Approve, plan, & supervise the installation and testing (SQA) of new
products and improvements
> Interpret system requirements for business groups and technical staff
via Use Case
> GAP Analysis to provide modification of information systems to improve
production
> Effectively communicated with all levels of internal and external
stakeholders
> Develop specifications and functional requirements for electronic
records management, process improvement and transition of services via
Agile/Scrum iterative development schedule
COLLINS FINANCIAL SERVICES, INC.
AUSTIN, TX
Business Analyst/IT Project Management 2003 to 2005
> Created ITIL implementation of electronic records documentation system
including project plans, project schedules, test master plans,
technical and functional business requirements.
> Development and project for IT Implement high availability & disaster
recovery programs
> Performance improvement, Benchmark Comparison & Best Practices
Analysis via Gap Analysis
> Six Sigma (SIPOC) strategic process improvement initiatives on time,
$22,000 under budget
MAJORDOMO CONSULTING OF TEXAS, INC.
AUSTIN, TX
Owner - Business & Database Solutions Development 2001 to 2003
> Business consulting services for business model design and database
solution deployment
> Developing custom database applications using Microsoft Access, Visual
Basic and SQL Server
> Synthesized business and technical information into use cases and
functional specifications
> Communication between business and technical teams, issue/problem
resolution.
HAND TECHNOLOGIES, INC.
AUSTIN, TX
Business Analyst/Project Manager 1999 to 2001
> Resolved root cause with preventive/corrective actions to Severity 1
and 2 incident supported software/hardware/networks problems for all
systems under web hosting environment.
> Delivered advanced custom reporting via Microsoft Access & Transact
-SQL
> Implemented website transactional fraud countermeasures, eliminating
$125,000 per month.
> Project Managed/Implemented Enhanced Small Business Credit Program
(B2B functionality)
> Completed corrective re-programming of web site transactional
interface to back office systems
> Competed full review of relational database schema, establishing
working ERD
> Implemented overhaul of existing Sales Order ~ Accounting RMA
processing
RELIANT BUILDING PRODUCTS, Commercial Division
COLLEGE STATION, TX
Business Analyst/Systems Analyst 1996 to 1999
> Implementation and migration to JD Edwards ERP integrated turn-key
financial software
> Complete overhaul of all data communications, increasing throughput
300%
> Establishment of intranet departmental data/informational sites... ROI
+1500%
> Establishment of secure SFTP\SSH data exchange saving over $55,000
annually
> Collaborate with team through all phases of SDLC to create new Remedy
Request for Service module. Gather and evaluate requirements, work
with technical resources to design system and test plans, coordinate
testing, develop and maintain user documentation, provide training and
evaluate enhancement requests. Resulting in enhanced process and
reporting capabilities
> Establishment of internship program... saving $75,000 annually in
outsourcing.
> Expedite updated Policy and Procedure manual, key deliverable to
client. Develop, deliver and negotiate agreement for over 70 detailed
process documents in 3-4 months. Work with subject matter experts
(SME) to accurately communicate methods for service delivery, while
ensuring compliance to SOX and to contract terms. Implement and
enforce annual review cycle
BRENCO MARKETING CORPORATION
COLLEGE STATION, TX
IT Project Management 1993 to 1996
> Implementation of distributed technology systems and SQL patterned
data standardization
> Successful roll-out of Immediate Publisher- Replicating Subscriber
database architecture
> Worked with Product Management to ensure area subject matter experts
were engaged throughout the configuration process, User Acceptance
Testing (UAT) and training, resulting in a more successful adoption of
the application within a three month deployment period
> Conversion from Microdata Main-frame to multi-domain NT network
platform
> Organized and improved the Software Testing Group's (STG) project
lifecycle by formally designing, capturing, and publishing new
processes and procedures to the organization.
IT Certifications, Training, Technical Literacy and Education
ITIL Certification in foundation and V3 Levels
Microsoft Certified Database Administrator (MCDBA)
Microsoft Certified Solution Developer (MCSD)
Microsoft Certified Systems Engineer plus Internet (MCSE+I)
Texas Department of Public Safety (Fingerprinting and Background) Security
Clearance
Texas Department of Criminal Justice (Fingerprinting and Background)
Security Clearance
Technical Literacy
[pic] ITIL Service Strategies [pic] Project Management
[pic] Process Diagrams
[pic] Data Analysis [pic] Six Sigma (SIPOC)
[pic] GAP Analysis
[pic] Stakeholder Relationship Mgt [pic] UML Diagrams [pic]
UAT & Delivery
[pic] SQL Query Analyzer [pic] Microsoft Visio
[pic] Use Cases
[pic] Transact - SQL [pic] Microsoft
Office Suite [pic] JD Edwards ERP
[pic] As-Is/To-Be Analysis [pic] KPI Analysis
[pic] Coaching & Mentoring
Advanced Training
> JD Edwards (Front Office): Turn-key Accounting, Inventory, Purchasing,
Sales Ordering
> JD Edwards (ERP): Product Data Management, Shop Floor Control, and
Technical Foundation
> Platinum(Front Office): General Ledger, A/P, A/R, Order Entry,
Purchasing and Inventory
Drake University, Des Moines, IA Computer
Science/Business Administration 1978 - 1981
University of Phoenix, Phoenix, AZ Computer
Science/Information Technology 2002 - 2006[pic]
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