Manager Engineer

OBJECTIVE: Senior Technical Writer

QUALIFICATION SUMMARY

Senior Technical Writer with extensive experience gathering, analyzing, and

composing technical information and data into clear, readable software and

hardware print documents, on-line help, training material, and website.

Managed documentation projects by developing strategies to ensure compliance

and minimize redundancy, while maintaining a high level of quality, clarity,

and consistency. Demonstrated organizational, follow-up, attention to

detail, and project management skills.

SKILLS PROFILE

Microsoft Office (Word, Excel, PowerPoint, Access), Visio

Adobe Suite (InDesign, Acrobat, Illustrator, Photoshop)

Macromedia Suite (Flash Dreamweaver)

FrameMaker/WebWorks Publisher

Visual Basic API, C, JavaScript, Command Line

On-Line Help (JavaHelp, HTML, CDE), RoboHelp

Writing/Editing

Windows/UNIX

Databases/SQL

Web (HTML, CSS, XML)

Network Programming

SAP/Lotus Notes

Electronic Components

Internet/Network Concepts

Network Protocols, TCP/UDP/IP, Ethernet

Storage Technologies

Canvas/ProductView

Digital Photography

PROFESSIONAL EXPERIENCE

VARIAN SEMICONDUCTOR EQUIPMENT COMPANY

07/05 to 05/09

Senior Technical Writer

Reported to Documentation Manager. Responsible for documenting build

procedures and updating customer maintenance manuals for Ion Implanters.

Were awarded twice within one year the "High Achievement Award" ($1000 in

awards) for exceeding deadlines and management's criteria by leading,

organizing, assigning workload, and training new writers in Varian's writing

methodology.

Reduced Ion Implanter build, training, and labor time by an estimated 50% by

writing build procedures from interviewing Subject Matter Experts,

photographing assembles, and manipulated digital images with Photoshop and

also manipulated 3D Graphics (Pro/Engineer) using Product View and ACDsee

Canvas.

Promoted to the position of Exact Copy Writer which made me solely

responsible for Varian's most important customer's documentation.

Handled multiple assignments, involving time constraints and constantly

changing priorities in fast-paced environments.

Read and interpreted engineering prints, assembly drawings, and electrical

drawings.

Worked effectively with a variety of people at all levels on both my own and

as a leader or member of a team.

Worked with low level or no direction on day to day tasks.

Updated customer and field service manuals using FrameMaker and WebWorks

Publisher.

Maintained machine log (Lotus Notes) by updating, creating, and designing

new machine log forms.

H & R BLOCK

01/05 to 04/05

Tax Preparer

Reported to Area Manager. Prepared tax returns, interviewed clients, and did

cold calling.

Hired for the busy tax season only, but was extended for the whole season.

Received free training because of my willingness to work at any office.

PAN AM AIRWAYS

08/04 to 10/04

Senior Technical Writer

Reported to the Flight Engineer. Researched, interviewed, and wrote

Engineering Change Orders (MS Word) concerning Boeing 727's aircraft.

CLARK UNIVERSITY

12/03 to 05/04

Full-Time Student

Studied visual communications.

Learned product branding, digital photography, production methods, and how

to communicate visually in both print and web media.

Obtained proficiency in Adobe Suite (InDesign, Photoshop, Acrobat, and

Illustrator) and Macromedia Suite (Dreamweaver, HTML coding, CSS, and

Flash).

FEI

06/01 to 08/03

Senior Technical Writer

Reported to Regional Field Service Manager. Researched, wrote (FrameMaker

and MS Word), edited, proofread, and published (Acrobat) field service

documentation for a fully digital Field Emission Scanning Electron

Microscope (FE-SEM).

Created (on my own initiative) an on-line schematic library that eliminated

the need to make hard copies that cost $500 per 10 manuals and also

drastically reduced search time.

EMPIRIX

06/01 to 08/01

Senior Technical Writer (Contractor - worked after hours)

Wrote a Visual Basic API guide for a multimedia synchronization server. Did

hardcopy (Microsoft Word) and on-line help (RoboHelp).

NOKIA

04/00 to 06/01

Senior Technical Writer

Reported to the Engineering Supervisor. Wrote documentation for Nokia's

NetAct for Broadband product that was based on HP's UNIX Network Node

Manager and Enterprise JavaBeans.

Developed an on-line help system (CDE Help), wrote a user guide (network

operators and administrators) (FrameMaker and Word), and wrote training

manuals (PowerPoint).

Created FrameMaker templates, wrote a department style guide, established

department graphic standards, and review process.

Performed copyedits and proofreading for others in the Engineering

Department.

Ensured documentation compliance, high level of quality, clarity, and

consistency by writing a department's style guide.

EDUCATION

Clark University, Graphic Design Diploma (grade A average)

Cleveland Institute of Electronics, Electronics Technology Diploma and

holder of FCC First Class Radio Telephony License

United States Air Force - Electronics and Air-Borne Radar (honor graduate)

(48 weeks)

Deal Carnegie Human Relations (graduated top of the class (40

professionals))

College Courses (40 credits toward Bachelor's Degree) Completed English,

Technical Writing, and Computer Science Courses.

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