Human Resources Customer Service
Resume:
Thomas J. Winston II
[**** Stonewain Court Fort Washington, MD 20744] [301-***-****]
[******.*******@*******.***]
Objective To obtain a position in law enforcement in a reputed agency
that will utilize my degree in the field.
Education Lincoln University, Oxford, PA 19352
August 2004 to May 2009
* B.A. Criminal Justice (completed)
* GPA in Core Course Work 3.05
Experience Job Title: Pinkerton Government Services Security Officer
From - To: 07/2009- Current, 40 hrs per wk
Employer's Name and Address: Pinkerton Government Services,
6850 Versar Center, Suite 400 Springfield, VA 22151
Supervisors' name and telephone numbers: Ray Narvaez
* Ensures the safety and welfare of visitors and staff.
* Conducts routine and non-routine inspections to ensure
compliance with security and safety requirements.
* Refers persons who lack proper credentials to a control
point to arrange access.
* Responds to calls or alarms involving crimes in progress.
* Controls personnel access in a 314,000 square-foot facility
by monitoring the identification of individuals entering
controlled areas.
* Controls access to highly sensitive restricted areas where
there is potential for significant breach of national
security.
* Patrols a prearranged area on an installation on foot to
check locks, alarms, fences, gates, or other barriers to
assure they are closed and locked or open and unlocked,
depending on the time of day and the conditions that are
supposed to apply.
* Patrols office and industrial buildings to prevent theft or
damage to Federal property, equipment, tools, and supplies.
* Monitors various alarm systems, closed circuit television
systems and telephones
* Services at the control desk relay messages, maintain logs,
and assist in dispatching personnel and equipment to meet
emergency situations.
* Ability to understand and follow safety procedures.
* Ability to understand and follow specific instructions
* Handle staff problems in a professional and tactful manner
* Provides friendly and courteous customer service to
visitors
* Provides information to customers
* Gives directions by request
Job Title: Office Automation Clerk
From - To: 12/2008-1/2009; 12/2007-01/2008; 05/2007-
08/2007, 40 hrs per wk, Student Employment
Employer's Name and Address: Department of Veteran's
Affairs, 810 Vermont Ave. NW Washington, DC 20420, Office
of Human Resources Mgmt., Resources Mgmt.
Supervisors' name and telephone numbers: Ann LaGrone
202-***-**** and Conni Nyers 202-***-****
* Updated manuals on policies, directives and memoranda
* Updated and organizes personnel actions and position
description in binders
* Assisted in maintaining stocking levels of a variety of
office supplies
* Distributed informational materials
* Assisted with consolidation of credit card payments
Job Title: Office Automation Clerk
From - To: 05/2008-08/2008 40 hrs per week, Student
Employment
Employer's Name and Address: Department of Veteran's
Affairs, 810 Vermont Ave. NW Washington, DC 20420, Office
of Human Resources Mgmt., Human Capital Development Program
& Outreach Service
Supervisors' name and telephone numbers: Rayshad Holmes
. Assisted with the Human Resources Conference by
soliciting information for Hotels, price and capacity
. Kept a formal countdown system for all staff involved in
the planning
. Maintained RVSP information regarding customers,
clients, and companies attending
. Assisted with finding the most compatible software and
hardware to utilize
. Created a training tracking excel spreadsheet for the
SCEPD program participants.
Job Title: Office Automation Clerk
From - To: 05/2006-08/2006 & 12/09/2006-01/05/2007, 40 hrs
per week, Student Employment
Employer's Name and Address: Department of Veteran's
Affairs, 810 Vermont Ave. NW Washington, DC 20420, Office
of Finance, Electronic Business Solution Services
Supervisors' name and telephone numbers: Tammy Watson
* Purchase card auditing
* Scheduled appointments and/or coordinated meeting place for
auditing
* Faxed and/or hand carried auditing paperwork to clients for
completion
* Processed auditing paperwork into Finance Management System
* Released actions to satellite office (Austin, TX) for
editing
* Kept new card members paperwork in a chronological file
* Notified new card members when cards were available
* Scanned files
* Verified files were accurate
* Utilized basic software and printing functions
* Provided general telephone and visitor referral services
Other Qualifications, Education and/or Skills (Job-Related Training Course)
. Armed Security Arrest Authority (O5E) (License #99231077)
. Handgun Training (O7E) (License #99231077)
. Monadnock Expandable Baton Basic Training
. OC Spray Training (OLEORESIN CAPSICUM AEROSOL Training)
. Shotgun Training (O8E) (License #99231077)
. Basic, Intermediate and Advance, Excel Microsoft
. Basic, Intermediate and Advance, Power Point Microsoft
. CPR/AED
. Standard First Aid
Activities Lincoln University Orange Crush Roaring Lions Marching Band,
Lincoln University Pep Band, Lincoln University Percussion
Ensemble, Lincoln University Concert Band, Help Us Help the
Youth Program/Seminar, Campus Tour Guide
References are available upon request.
Contact this candidate