Management Marketing

PROFILE

Highly analytical, innovative, and self-motivated product management

professional with an MBA, a unique combination of market, customer, and

IT knowledge and experience successfully coordinating new product

implementations at a Fortune 100 company.

PROFESSIONAL EXPERIENCE

Self Employed, Boston, MA March 2010 - Present

Independent iPhone OS Developer

. Designed, developed and published applications to the Apple App store

for the iPhone and iPad.

. Coded iPhone applications using the iPhone SDK, Objective-C, C, and

SQL.

. Developed a framework application for the rapid deployment of image-

based games.

COMCAST CABLE, Manchester, New Hampshire October 2007 - May 2009

Associate Product Manager: Comcast High Speed Internet

. Internet product subject matter expert responsible for communicating

key marketing and technical concepts via sales force trainings and

product knowledge presentations.

. Assisted with the management of Comcast's High Speed Internet products

within the company's NorthCentral Division, which serves 4 million

Internet subscribers in the Northeast and Midwest.

. Oversaw the implementation of all new Internet products and services

in Comcast billing systems, ensuring that new products were aligned

with marketing and business requirements.

. Assembled an internal cross-functional team responsible for the

successful rollout of a web-based remote computer support pilot

product throughout Comcast's four New England regions.

. Directly managed the day-to-day vendor relationship for the Comcast

Premium PC Support pilot project.

. Managed ongoing improvements to the Comcast PC Support product set

including changes to user interface, pricing, customer communications

plan and operational procedures.

. Primary Product Marketing and Management representative on division

cross-functional team responsible for the deployment of Internet

speeds based on the Docsis 3.0 standard.

. Coordinated the product deployment schedules of multiple products to

align with customer communications, government relations, public

relations, IT, operations and sales force training.

LYCOS INC, Waltham, Massachusetts Fall 2006 - Spring 2007

Product Strategy MBA Intern

. Developed marketing and product requirements documentation with use

case scenarios for online video social networking product development

and successfully pitched product enhancements to management.

. Formulated strategic product roadmap and specifications for video

product to drive increased traffic and page views in alignment with

legacy product lines.

. Created wireframes outlining changes to the user interface designed to

ensure the continuity of the viewing experience that were later

implemented.

COURIER CORPORATION, North Chelmsford, Massachusetts Summer 2006

Marketing Analyst Intern

. Developed and implemented reporting in Access synthesizing data from

numerous sources used for testing monitoring and adjustment of direct

marketing campaigns and keyword advertising.

. Created web based customer surveys using an online service provider

and formatted them to integrate with branding elements of the Dover

Publications website.

. Researched online catalog solutions in support of company efforts

bring their image libraries online.

. Performed a strategic analysis of the market for digital images in

support of online distribution plans.

FIDELITY INVESTMENTS, Boston, Massachusetts

2001 - 2005

Operations Analyst, ActionsXchange (2004-2005)

. Visited financial industry clients to assess their needs and identify

opportunities for service improvements and incremental outsourced

services.

. Responded to client inquiries about ActionsXchange data to guarantee

customer satisfaction.

. Ensured accuracy of corporate action data feeds from multiple vendors

for this division that provides corporate actions processing software

and outsourcing solutions to financial institutions.

. Reduced time for mutual fund database queries from 15 minutes to 5 by

redesigning them.

Senior Pricing Analyst (2003-2004)

. Verified and disseminated accurate net asset values for Fidelity

401(k) fund of funds to internal and external stakeholders nightly,

synthesizing data from Operations, Accounting, and vendor sources.

. Automated the creation of nightly reports sent to clients and

automated the input of financial data to the accounting systems using

MS Excel and the Bloomberg API saving time and increasing accuracy.

Trust Accountant (2001-2003)

. Successfully trained new members of the group and served as workgroup

mentor for new recruits.

. Researched and responded to client inquiries to resolve valuation

discrepancies in financial reporting between asset management,

custodian banks and outside consultants.

. Automated and streamlined reporting processes using Excel and Visual

Basic saving time and money.

EDUCATION

BOSTON UNIVERSITY GRADUATE SCHOOL OF MANAGEMENT, Boston, Massachusetts

Masters of Science Information Systems 2007

Masters of Business Administration 2007

MBA Council Vice President of Marketing

. Leveraged a class based conjoint analysis project to improve event

planning.

. Planned and promoted highly successful and cost effective community

building events for the MBA class while achieving record attendance.

THE UNIVERSITY OF MASSACHUSETTS, Amherst, Massachusetts

Bachelor of Arts Business Administration, Major in Operations Management,

2001

SOFTWARE SKILLS

Mac OS X: iWork, XCode, Keynote

Windows: Access, Excel, PowerPoint, Dreamweaver, Visio, Project,

Languages: SQL, Objective-C, C, JavaScript, JSON, VB, HTML

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