Operator Computer
Resume:
ROBERT L. HAY JR.
MARYLAND HEIGHTS, MISSOURI 63043
314-***-**** abl7v0@r.postjobfree.com
OBJECTIVE
Obtain a position to ensure good quality service, achieve company goals and
work well in a team environment.
SUMMARY
Experienced Computer Operator in the last thirteen years monitoring
computer center equipment that includes:
- Thirteen years of IBM 3800 and 3900 laser printing.
- Ten years of Bull Application and Production mainframe.
- Seven years of IBM MVS/JES2/TSO mainframe.
- Six years of IBM ES9000 and one year of IBM AS/400 mainframe.
- Nine years of monitoring the UNIX Servers and HP Tandem Backup
System.
- Nine years as Lead Operator with proven ability to manage areas and
personnel.
- Experienced in serving internal customers via phone and in-person.
WORK EXPERIENCE
06/1999 - 07/2009 A.G. EDWARDS & SONS / WACHOVIA SECURITIES, LLC.
SAINT LOUIS, MISSOURI
IT Operations Analyst (Lead Operator)
- Assisted staff on the Bull mainframe, IBM mainframes and UNIX servers.
- Ensured staff maintained proper tape media.
- Trained staff on mainframe job streams, commands, printers, cutter
machines and servers.
- Troubleshoot and resolved all technical issues.
- Ensured staff initiated Remedy incident reports and service calls.
- Document and provided weekly reports to supervisors.
03/1999-06/1999 FIRST BANK & TRUST
SAINT LOUIS, MISSOURI
AS400 Computer Operator
- Retrieved transmitted end of day totals from local and other
affiliated branches.
- Ensured totals matched for nightly batch processing.
- Printed branch reports, processed checks and end of month bank
statements.
10/1996 - 03/1999 A.G. EDWARDS & SONS, INC.
SAINT LOUIS, MISSOURI
Computer Operator
- Monitored and executed commands on the Bull Application/Production
mainframe.
- Maintained proper tape media.
- Monitored and executed commands on the IBM ES9000 mainframe.
- Operated the IBM 3800 laser printers using numerous forms.
- Initiated Remedy incident reports and service calls.
Contact this candidate