Sales Manager

Susan Burkholder

**** ******* ******** *****

Diablo, CA 94528

Cell 925-***-****

****.*@*******.***

OBJECTIVE

I am seeking a position in the Financial Services/Banking industry

professional with expertise in mortgage lending eager to build a

successful career with a dynamic organization.

SUMMARY OF QUALTIFICATIONS

? Results oriented professional with strong multi-tasking skills

? Assertive, articulate sales and operations specialist with

several years experience in employee and customer relations

? Team Player with strong leadership skills and techniques

? Highly motivated and capable of producing results in a

competitive environment

PROFESSIONAL EXPERIENCE

? 2009-Present Fremont Bank 210-B

Railroad Avenue

Danville, CA 94526

Director of Specialty Lending/Retail Relationship and Wholesale

Lending Division

I successfully started 2 new divisions within their current

residential lending infrastructure. The two divisions comprised new

purchase business and third party origination.

I increased production in Purchase business by 200% since 2009 and

have a track record of increases month over month.

I hired and trained over 10 new hires for retail and wholesale as well

as sales management.

I coordinated and maintained relationships with local trade

associations to keep ahead of the changing times in the industry.

I held regular sales meeting to ensure my teams were always up to date

on events and programs and guidelines.

Worked with a EMPOWER System, Crystal and Fusion for reporting.

I was a selected member of the Woman's Internal Community within

Fremont Bank year one.

? 2005-2008 IndyMac Bank 4000

Executive Parkway #400

San Ramon, CA 94583

Regional Production President

I did direct sales and marketing initiatives to support the

development and expansion of IndyMac's business. I directed 3 regional

business units to increase market share, revenues and profits. I

recruited. hired and trained over 100 new sales people in the 3

different regions over the course of 3 years.

I managed by prioritizing and allocating department staff resources in

support of goals and objectives.

I directed and coordinated activities for department function/group

managers and staff which included interviewing, hiring, performance

evaluations, incentive plans/bonus awards, promotions, training, and

counseling of staff.

I made decisions regarding composition and direction of staff.

I earned Sales Executive Council by 2nd year with IndyMac Bank

starting 2006, and 2007.

Sales Executive Council Award is for Top Sales Performance, Revenue

and Sales Employee Retention.

? 1989-October 2004 Countrywide Home Loans 3201 Davnille

Blvd #177

Alamo, CA 94507

Area Sales Manager

Managed a closing pipeline with builders and business partners in

excess of $500,000,000 monthly

Managed the business development lan by hiring, recruiting and

training sales people to ensure complete and effective territory

coverage

Reviewed Market opportunities to build and solidify business partner

relationships

Managed sales people to ensure key sales strategies were implemented

Spent time in the field to ensure sales staff and business partners as

an effort to improve customer relationships and to establish new

origination sources

Create and implemented regional marketing strategies

Held regular sales meeting to review strategies and new products or

new product enhancements

Responsible for Revenue growth, managed areas of fee allocation, gross

pricing margins and price exceptions to ensure my area remained

profitable

Maintained a thorough working knowledge of the company's technical,

policies, procedures operational and loan programs and guidelines

President Council and Platinum Producer member for 2002, 2003, and

2004.

Other positions with Countrywide

Branch Manager for Marin County and Contra Costa County

Account Executive Northern CA

Assistant Branch Manager Contra Costa County

Funderwriter Underwrote and Funded loans

? 1988-1989 Homeowners Federal Diablo Road

Danville, CA 94526

Underwriter/Lock Desk/Doc Drawer/ Funder/Assistant to Account

Executives

Extensive product knowledge of banking guidelines along with FNMA, and

FHLMC investor guidelines.

Successfully underwrite 10 to 15 loans daily with no errors.

Authorization to sign off on loans $500,000.

Signed off conditions

Drew 20 to 25 sets of loan documents daily

Locked in loans by taking information supplied from the business

partners

EDUCATION

Completed California Principles of Real Estate

Completed Adult Education in Small Business Management

San Ramon Valley High School H.S Diploma 1982

PROFESSIONAL REFERENCES

Upon Request

Contact this candidate