Manager Engineer

Mark Phelps, MCSE, MCSA

Mark

Network Manager/Windows Administrator

Network

*************@*****.***

http://www.linkedin.com/in/markaphelps

**** ******* ***** ******: 214-***-****

Plano, Texas 75074-2735 Home: 972-***-****

A LL A BOUT T HE N ETWORK M ANAGER A DMINISTRATOR

PROBLEM-SOLVER QUALITY MANAGER & CONTROLLER CONTRACTOR

Proven and certified Microsoft Network Manager and System Administrator with transferable skills to networks of

any size and any complexity; Provides technology-based business solutions; Ability to troubleshoot complex

network implementation and operation issues while considering the impact to business operations; Broad

Microsoft platform background with experience in various sized enterprise network environments; Adept at

supporting all levels of the organization with excellent communication and interpersonal skills by translating

technical concepts into layman’s terms

NETWORK SKILLS

Software/Hardware

•

• Windows Server 2008 R2/2003/2000 • Microsoft Clustering Services

• Windows 7, Vista, Windows XP and 2000 • WMI and VBScripts

• IOmega NAS • Blackberry Enterprise Server (BES)

• IIS 6.0/5.0 • SQL Server 2008/2005/2000

• Dell Blade Servers, HP, Compaq, IBM • Symantec/Veritas Backup Exec

• Citrix MetaFrame • SharePoint

Storage Area Network

•

• EMC Clariion CX300 • IBM DS320

• Dell Equallogic PS5000/PS6000

Virtualization

•

• Microsoft Hyper-V • VMware Workstation

• Microsoft Virtual Server

Security/Infrastructure

•

• Cisco ASA 5505/5510/5520 router/firewalls

• Barracuda and Sophos

• WatchGuard firewall

•

• Routing and Remote Access SENDIO anti-SPAM appliance

• DMZ

• Wireless routers

•

• Netgear and Linksys switch VLAN configuration IPSec

•

Network Management

•

• System Center Operations Manager • DHCP, DNS, WINS, TCP/IP

• System Center Configuration Manager • FTP, SMS

Mark Phelps, MCSE, MCSA

Mark

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Active Directory

•

• Server 2008/2008 R2/2003 R2/2003/2000 • Domains, Forests, Trusts

• Group Policy, Global Catalog • Power Shell

Exchange Administration

•

• Exchange 2007 (GUI and Power Shell) • Exchange 5.5 to Exchange 2000 Migration

• Exchange 2003/2000/5.5

Mark Phelps, MCSE, MCSA

Mark

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PROFESSIONAL EXPERIENCE

Midwest Consulting Group, TEKsystems, MAXSYS Solutions, Dallas, Texas 2009 – present

Multiple contracts configuring VPN connection to ASA 5510, installing and configuring SCOM and SCCM, initializing

virtual servers with Hyper-V, and administering Active Directory, Exchange and security devices in a complex

LAN/WAN

Network Manager/Administrator, OPTIMAL BLUE, LLC, Plano, Texas 2008 – 2009

Implemented an encrypted, secured and branded e-mail for remote sales people using HTTPS over IP ensuring

heightened corporate recognition & security; Resolved long-term omission of e-mail backup of Exchange databases

facilitating business continuity; Reactivated Active Directory replication process & reconnected Network Attached

Storage containing critical production software, both of which prevented downtime; Increased production network

capacity by adding additional Storage Area Network server, adding Virtual Servers on blade technology and adding

more Virtual Local Area Networks using trunked switches

Sr. Network Administrator, RODMAN COMPANIES, Frisco, Texas 2008 - 2008

Administered and supported network of 200+ hosts and 30 servers providing technical services to office staff and

remote end-users; set up and configured virtual machines using Microsoft Hyper-V in Server 2008

Sr. Engineer, FLUID CONSULTING, Plano, Texas 2006 - 2008

Delivered IT services including network and system management to clients in diverse industries

Network Manager, CAMPBELL TRAVEL, Dallas, Texas 2002 - 2005

Ensured continuity for $50M business by implementing data backup, instituting network security measures and

installing a second Domain Controller; Installed critical firewall and converted network to private IP addresses

eliminating on-going hacking of corporate server; Instituted virtual office operation by implementing secured remote

access; Enhanced network capability by incorporating Routing and Remote Access Services, File Transfer Protocol,

Dynamic Host Control Protocol and Group Policy

IT Director, URBAN DESIGN GROUP, Dallas, Texas 2001 – 2002

Directed and managed support group providing IT services company-wide in geographically dispersed studios;

administered WAN consisting of 5 LANs interconnected via VPN

FORMAL EDUCATION and CERTIFICATIONS

TechSkills, Dallas, TX

Microsoft Certified Systems Engineer, Microsoft Certified System Administrator, CompTIA Security+

Southern Methodist University, Plano and Richardson Campuses

School of Applied Science and Engineering – MCSE Corporate, Windows 2000 and Exchange 2000

School of Applied Science and Engineering – Networking Technologies Program, MCSE Track

University of Wisconsin, Whitewater, Wisconsin

Bachelor of Science in Mathematics

OTHER EMPLOYERS

•

• •

IBM Abbott Laboratories

• •

Guaranty Federal Bank Rockwell International

PROFESSIONAL AFFILIATIONS

Mark Phelps, MCSE, MCSA

Mark

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• DFW IT Professionals Users Group

• North Texas PC Users Group

Contact this candidate