Analyst System
Resume:
JOSEPH G. TOM
Arlington Heights, IL 60004
**********@***.***
CAREER SUMMARY
Program Analyst with highly developed technical foundation with a multitude
of hardware and software programs. Proven track record on the design,
programming and implementation of major in-house systems on both the
mainframe and PC arenas. Consistently recognized for the ability to assess
technical problems and design on-target solutions through innovative
thinking.
Expertise in the following hardware/software (number of years):
PL-I (20+ years) CICS C.L. (20+ years)
COBOL (20+ Years) VSAM (20+ years)
FORTRAN (10+ years) IMS (20+ years
Assembler (10+ years) DB2 (20+ years)
SAS (10+ years) JCL (20+ years)
PARADOX (5 years) MVS (20+ years)
PowerBuilder (5 years) Unix (5 years)
NATURAL (9 years) TSO (20+ years)
FoxPro (9 years) SYBASE (5 years)
CICS C.L. (20+ years) ADABAS (9 years)
VSAM (20+ years) CA-DISPATCH (10+ years)
IMS (20+ years) CA-INTEREST (20+ years)
SQL (20+ years)
EXPERIENCE
Allstate Insurance Company Northbrook, IL
April/1998 - October/2009
System Analyst
Supported CICS System which accessed IMS, DB2, and VSAM
files.
Designed and wrote COBOL and PL-1 programs plus modified
Assembler programs to support in-house systems.
Completed Y2K conversion for Commercial system.
Developed schemes to eliminate future reworks.
Trained off shore personnel to support Customer Inquiry
System.
Mentored junior technical staff.
Conducted trouble shooting, fine-tuning and maintenance of
Customer Inquiry System.
ABN AMRO - Banking Chicago, IL
October/1998 - April/1998
Programmer Analyst
Designed and wrote PL-1 programs to support foreign
exchange system.
Supported CICS program which accessed and updated VSAM
files.
Wrote and supported PowerBuilder inventory display
system.
Worked with GE personal in Europe to create and support
Data Transfer system.
Leo Burnett - Advertising Chicago, IL
August/1998 - October/1998
Programmer Analyst
Wrote PL-1 and Natural programs for various adabas and DB2
retrieval.
Customized: Paradox programs for Worldwide assignment
tracking system; Power-Builder programs for daily time tracking system and
Utility program for SPOTS purges.
Designed employee time-tracking program.
Maintained the financial general ledger system.
Mentored junior technical staff.
Conducted trouble shooting, fine-tuning and maintenance of
all in-house systems.
Information Resources, Inc. Chicago, IL
June/1984 - August/1998
Senior Programmer
Designed and wrote PL-1 programs to translate raw data into
a readable format.
Designed CICS program which accessed and updated VSAM files.
Responsible for all dimensions of the conversion of direct
access files to VSAM files.
Provide trouble-shooting expertise on production problems
throughout the company.
Maintained direct access files.
Provided on-going training to junior staff.
Northwestern Memorial Hospital Chicago, IL
November/1983 - June/1984
Programmer Analyst
. Assisted in the final implementation of the laboratory information
system package including making changes to existing PL-1 programs and
modifying CICS programs.
Documented over 60 PL-I programs.
Bodine Electric Company Chicago, IL
April/1981 - November/1983
Programmer Analyst
Developed manufacturing packages from feasibility through
implementation.
Maintained all files for DBOMP database while writing
programs for DL-1.
Performed all testing, debugging and trouble-shooting for DL-
I programs.
Worked with DL-1 data base and writing CICS programs.
Manufacturing applications included: Shop Floor Control,
Inventory Control, Work-in-process, Bill of Material,
Cost Accounting and Capacity Planning.
EDUCATION
University of Illinois - Chicago
1980
BA - Computer Science
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