Specialist Training

PATRICIA A. GOMEZ

**** ******* **** 972-***-****

Flower Mound, Texas 75028 ******.*@*******.***

NETWORK OPERATIONS SPECIALIST

Experience in the Telecommunications and IT including: hands on with Fiber

Optic equipment and related Tier I support. Working knowledge of (T1's,

T3s, ATM, Frame Relay, and Voice Over-IP). Extensive background in

Telcordia's TIRKS & NMA with a complete understanding of COMM LINKS

associated with NMA

ACCOMPLISHMENTS

. Tier 1 Organization with functional knowledge of Cisco, AI, Datakit,

TCP/IP and X25 Protocols.

. Directly involved in building one of Verizon's LAN-WAN Networks.

. Established a training plan for team members to work on switches, routers

and SONET Multiplexers.

. Created and edited documentation for installation and training manuals

for many SONET multiplexers.

. Upgraded switches made by Applied Innovations.

. Troubleshot Network problems and physically or remotely resolved them.

. Vast knowledge of TL1 language.

Professional EXPERIENCE

TEK Systems, Dallas, TX 2008-2010

Specialist SONET Operations

Main focus was in the SONET Technology field as a contractor for Verizon.

This included the following job functions:

. Worked to convert multiple monitoring systems.

. Configured many SONET multiplexers made by Lucent, Fujitsu, Alcatel,

Nortel, Tellabs, etc.

. Working knowledge of OC3, OC12, and OC48.

. Worked with TOLL equipment such as SONET Multiplexers DM2000, FT2000,

FUJIS, LITESPAN 2000, ARCADACS, WAVESTARS, NORTEL ACCESS SWITCHES, DSL

ARCHITECTURE, DWDM MULTIPLEXERS, DACS, Tellabs Titan 5500, and 6500's and

various switches.

. Good knowledge of routers, CSU/DSU, bridges, multiplexers, servers and

switches configuration.

. Worked with The NMA system made by Telcordia and moved all

SONET/Transport equipment from TONICS (Old GTE Monitoring System) to NMA

(Network Monitoring Analysis)

Verizon, Dallas/Fort Worth, TX 1979-2006

Specialist Network Operations

Member of Verizon's core unit (Majority of experience was in Northern New

Jersey). This included the following job functions:

. System Administrator for multiple IBM Servers including configuring and

maintaining their hardware and Applications.

. Worked in a NOC environment monitoring SONET equipment in Central Offices

and customer premises. Resolved network related issues.

. TCP/IP Specialist responsible for configuring and maintaining Cisco

switches and Routers.

. Field Technician responsible for physical work in many Central Offices

throughout Verizon including SONET multiplexers made by Lucent, Fujitsu,

Alcatel, Nortel, Tellabs, and many more.

. Good knowledge of OC3, OC12, and OC48.

. Worked with TOLL equipment such as SONET Multiplexers DM2000,

FT2000,FUJIS, LITESPAN 2000, ARCADACS, WAVESTARS, NORTEL ACCESS SWITCHES,

DSL ARCHITECTURE, DWDM MULTIPLEXERS,DACS, Tellabs Titan 5500 and 6500's

and various switches.

. Good knowledge of routers, CSU/DSU, bridges, multiplexers, servers and

switches configuration, IBM servers.

. Worked directly with the Provisioning Team to resolve various equipment

issues.

TRAINING AND DEVELOPMENT

Completed in-house courses directly related to systems and

Telecommunications including:

IBM IMS Essentials

Basic and Advanced Shell Scripts

DB2 - Advanced SQL

Java Development for Procedural Programmers

DWDM Essentials

VoIP and Soft switch Basics

TCP/IP Related Applications

FTTP Project Overview

Cisco 15454 Operations, Administration, Maintenance & Provisioning

Cisco Certified Network Administrator Curriculum

EDUCATION

BS, Information Technology, University of Phoenix

References furnished upon request

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