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Customer Service Representative

Location:
Florence, KY, 41042
Posted:
July 29, 2010

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Resume:

KIMBERLY GIBSON

**** ****** **.

#***

Florence, KY 41042

859-***-****

WORK EXPERIENCE

Structured Cabling Systems/Office Assistant

**/**** - **/****

Accounts Receivable/Payable, Progressive Billing, Benefit Administration, Filing, Basic

Payroll

Thomson Learning/Customer Service Representative

09/2005 - 06/2006

Process customer orders, track shipments, resolve customer issues regarding credits,

returns and shipping discrepancies, Educating customer on product information and

meeting daily and monthly goals.

Gibson Construction Inc./Bookkeeping/Accounting

10/1998 - 09/2005

Responsible for setting up bookkeeping system, Accounts Receivable/Payable, Invoicing,

Monthly Profit/Loss, Inbound Calls acquiring jobs, setting up subcontractors

Citicorp Inc./Collector

12/1990 - 05/1993

Helping customers resolve problems with their accounts 5 months delinquent or more.

SKILLS

Word

Beginner Excel

Type 60 wpm

Alpha/Numeric Data Entry 9600 kph

Customer Service Inbound/Outbound, Face to Face



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