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Project Manager Customer Service

Location:
Miami, FL, 33176
Posted:
July 23, 2010

Contact this candidate

Resume:

MADELYN ASTEINZA

*********@*********.***

***** ** ***** ******

H: 305-***-****

Miami, FL 33176

C: (305) 215-

3586

July 22, 2010

Re: Senior Financial Analyst

This letter is to express my interest in bringing nearly 15 years of

expertise in the finance and accounting area with concentration in the

insurance, oil, hospitality, and gaming industries. For the past 10 years

of my career, I've been employed with Assurant, a Fortune 500 company in

the insurance industry and a top employer in Miami.

Most of my tenure at Assurant was in the Finance & Accounting Department of

the Information Technology Division as a Senior Financial Analyst.

Additionally, I spent two years working in the Project Management Office as

a Project Analyst and two years as a Lead Financial Analyst at the

Corporate level in Financial Planning & Analysis. I am extremely

interested in expanding my professional horizons by seeking new challenges

and responsibilities with a global and reputable firm with a dynamic and

innovative environment. I have enclosed my resume for your review and

consideration.

As a team member of your organization, I can provide:

. Strong analytical skills with the ability to evaluate problems and

recommend solutions

. Excellent organizational skills with a high degree of attention to

detail

. Ability to manage several projects simultaneously with project

management skills

. Strong leadership capabilities and establishing good rapport with

Management and Clients

. Professionalism, reliability, integrity, and excellent customer

service skills

. Ability to work independently and as a team member

. Excellent communication and interpersonal skills

. Experience working with IT Managers, Business Unit Leaders, and

Support Area Managers

. Proficiency in MS Office (Access, Excel, PowerPoint, Word, Visio),

Lotus Notes, and Cognos

. International experience working with 13 foreign countries (5 Latin

American, 7 European; 1 Asian)

. Bilingual (English/Spanish); some Portuguese (currently enrolled in

Portuguese II class)

. Ability to travel abroad

I welcome your inquiries, and at your convenience, would appreciate the

opportunity to meet with you personally to discuss your objectives and how

my experience can be of benefit. To schedule an interview, please contact

me at the telephone numbers listed above.

Thank you in advance for your thoughtful consideration. I look forward to

hearing from you soon.

Sincerely,

Madelyn Asteinza

Encls.

MADELYN ASTEINZA

*********@*********.***

10501 SW 139th Street

H: 305-***-****

Miami, FL 33176

C: (305) 215-

3586

OBJECTIVE A Senior Financial Analyst position with a future-focused

firm providing opportunities for challenges, learning,

and professional growth in a dynamic and innovative

environment.

EXPERIENCE

AssuRANT SOLUTIONS - Miami, FL

1998 - 2009

Financial Planning & Analysis

Corporate

Financial Analyst IV/Lead Analyst

2007 - 2009

. Prepared monthly Direct Expense variance

analysis for the business units

. Partnered with the business units in

preparing the quarterly forecasting

results

. Assisted and trained cost center

Managers on preparing annual

business plans

. Consolidated, analyzed, and

validated the annual corporate

budget

. Prepared ad hoc analyses as

requested by Senior Management

. Assumed project leader role for

financial analysis projects

. Prepared Schedule N Allocation

Percentage reports quarterly

. Analyzed key trends in metrics to

identify underlying business issues

. Prepared and analyzed P&L and

Headcount reporting monthly

. Prepared board presentations and

answered all queries related to

results

. Developed, trained, and mentored

peers for future leadership roles

. Maintained Smartstream Structures

Project Management Center

Information Technology Division

Project Analyst III

2005 - 2007

. Analyzed Project Administration System (PAS3) for accuracy

and consistency

. Provided and maintained meaningful consistent metrics for

PAS3 and ProjecTrak

. Prepared monthly, quarterly, and annual trend reports to

I/T Senior Management

. Consolidated project expenses for CIO

. Prepared monthly Stoplight Report for CIO

. Developed and maintained Project Manager resource capacity

reporting

. Assisted Project Management Office (PMO) Director with ad

hoc projects

. Assisted the Project Managers on utilizing PAS3 and

ProjecTrak

. Analyzed and maintained consistency among all PMO

repositories

I/T Financial Services

Information Technology Division

Financial Analyst II, Financial Analyst III

1998 - 2005

. Analyzed I/T expenses monthly and prepared variance

explanations

. Prepared the I/T Organizational Chart monthly

. Provided monthly reporting on I/T employee headcount and

consultants

. Budgeted I/T salaries and consulting expenses

. Developed chargeback methodologies, processes, and

procedures

. Analyzed and explained the I/T chargebacks to the

business units

. Assisted in the planning and administration of the I/T

annual budgeting process

. Provided financial support to I/T Managers

. Prepared journal entries to record capitalized software

development costs

. Reviewed and maintained consulting contracts and approved

invoicing

. Prepared ad hoc analyses as requested by I/T Senior

Management

MADELYN ASTEINZA

PAGE 2

EXXON TRADING INTER-AMERICA - Coral Gables, FL

Latin American Division of Exxon

Lubes Trader, Miami Accounting Center

Financial Accountant

1997 - 1998

. Prepared monthly journal entries

. Processed sales and purchases to the general ledger from

the Lubes system

. Prepared monthly accruals

. Analyzed monthly gross margin reports to minimize

billing errors

. Prepared monthly earning reports

. Prepared monthly accounts receivable aging report

. Analyzed general ledger accounts

. Prepared annual tax reporting requirements

. Provided financial support to the Lubes Operations

Department

. Coded all third party invoices entered into the Houston

payables system

. Coordinated year-end process for Lubes Trader (inventory

valuation)

THE PROMUS COMPANIES - Memphis, TN

(Embassy Suites, Hampton Inn, Homewood Suites, Harrah's

Casinos)

I/T Finance & Accounting, Information Technology

Division

Staff Accountant

1995 - 1997

. Prepared journal entries to record product costs and

capitalized software development costs

. Tracked and summarized capital expenditures from

operating units on a monthly basis

. Prepared monthly account analysis for balance sheet and

income statement accounts, including variance

explanations

. Assisted in the planning and administration of the I/T

annual budgeting process

. Prepared ad hoc projects for Planning Manager as needed

. Prepared monthly and quarterly reports for Promus

Consolidated Reporting and for Information Technology's

Senior Management.

. Provided additional support to Senior Financial Analyst

. Prepared work papers for external and internal auditors

. Analyzed monthly financial statements to assure

compliance with GAAP and Corporate Accounting Policy

EDUCATION UNIVERSITY OF MEMPHIS 12/94

Bachelor of Business Administration: Accounting

UNIVERSITY OF FLORIDA 12/85

Bachelor of Science: Psychology

PERSONAL ? Strong analytical skills with the ability to evaluate

problems and recommend solutions

. Ability to manage

several projects

simultaneously and

prioritize workload

. Proficiency in MS

Office (Access,

Excel, PowerPoint,

Word, Visio) and

Cognos Cubes

Excellent organizational skills with a high degree of attention to detail

. Ability to work

independently and as

a team player

. Excellent oral and written communication skills

. Excellent customer service skills

. Ability to interact with all levels of management

. Willing and able to travel

. Bilingual (English/Spanish); currently enrolled in

Portuguese II class

REFERENCES Available upon request



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