Sales Customer Service

Andrea D'Angelo

*** ** *** ** *** * ? Hallandale, FL 33009 ? 609-***-**** ?

**********@*******.***

____________________________________________________________________________

_______________________________

OBJECTIVE

Graduate with degree in Aviation Operations, trilingual, eager to

contribute academic background as well as solid Management, Business

Development and Client Relation/Customer Service skills toward supporting

operations of a progressive organization.

SUMMARY OF QUALIFICATIONS

Results oriented professional with experience in business development,

expanding customer base, strategic planning, client relationship

management, marketing, B2B sales, inventory control, profit and loss

management, revenue growth generation and presentation of products with

exceptional leadership abilities. Proficient in Microsoft Word, Excel,

Internet Explorer, Outlook Express, Component Control Quantum, Quick

Books, Act!, DU/LP, Encompass, ILS, Parts Base, as well as other pertinent

business software applications. Well known for high powered negotiation

and closing skills, remarkable organizational skills and being driven to

succeed.

PROFESSIONAL EXPERIENCE

Bloomberg L.P. - Princeton, NJ / USA

Mar 2009 - July 2010

Data Analyst

? Research and fundamental analysis for commercial and military OEMs,

airlines and aircraft parts manufacturer

? Provide high quality Portuguese language products such as analytical

tools, marketing materials and company information

? Work closely with sales teams, data analysts and programmers to

adapt our product for the local markets

? Provide language support for clients in the Brazilian market

? Participate in projects outside global data department in order to

improve sales growth thru new ideas

GSF Funding Corp. - Hollywood, FL / USA

Sept 2006 - Jan 2009

Sales Manager

? Analyzed market to identify quality prospective accounts

? Planned organized and conducted product presentations and arranged

appointments to develop new wholesale accounts

? Managed and train new accounts in company products and technology

? Responsible to visit accounts regularly to maintain sales quota and

assure client satisfaction

? Managed Account Executives for entire Florida territory

? Achieved goal of creating 2 million in monthly loan volume from new

accounts in a down market

? Analyzed customer needs and advise them on which loan programs will

best accomplish their objectives

? Determined the borrower's ability to qualify by running credit

reports and reviewing them in conjunction with borrower's income and

asset information

? Run files through Desktop Underwriter & Loan Prospector automated

underwriting systems

? Exercised independent judgment in order to effectively communicate

complex criteria, guidelines and mortgage-industry terms to customers

Regional One Inc, - Miami, FL / USA

March 2004 - Aug 2006

Materials Manager

? Managed existing accounts and acquired new accounts

? Maintained an accurate stock level of rotable and consumable

aircraft spares for the support of passenger and cargo commuter jets

based in North America, South America, Middle East and Asia.

Specialized in ATR-42, CRJ-200 and Dash-7/8.

? In charge of supply chain management, inventory pool programs,

purchase and lease programs which included provisioning, component

exchange programs and third repair management services.

? Provided staff pertinent computer software training

? Provided support for line maintenance stations within the European

and African regions.

? Supervised and review work performance with personnel on a weekly

basis.

SEA Aerospace Group, Inc - Ft. Lauderdale, FL / USA

Feb 2002 -

March 2004

Commercial & Military Sales Executive

? Aircraft appraisal

? Sales and purchasing of commercial Aircrafts

? Supervision of a B767dismantle based in Marana, Arizona

? Inventory control

? Source and identify prospective leads

? C130 supplier for the Police Department of Chile, Brazilian Air

Force, and Peruvian Air Force

? Introduce new business development tactics solutions and initiatives

worldwide to the general and commercial aviation

marketplace

? Aircraft Maintenance Checks and Inspections Support

? Established joint venture with Brazilian GSE OEM for exclusive

distribution

Oakenhurst Aircraft Trading Ltd. - Crawley, London / UK

Oct 2000 - Jan 2002

Sales / Marketing Executive

?Initiated and manage all purchases and sales of commercial aircraft

parts within the satellite office in Sunrise, FL.

?Promoted and transferred to the office headquarters in the UK.

?Established and maintain accounts with customers nationally and

internationally, liaise with Spanish / Portuguese customers, aided in

marketing to potential South American customers, researched and

analyzed the market to improve sales volume.

?Responsibilities included new generation aircraft provisioning and

purchase supervision to Oakenhurst's Repair Station.

LANGUAGE SKILLS

Portuguese ? English ? Spanish

Dual Citizenship (Brazil-USA)

EDUCATION

Embry-Riddle Aeronautical University - US

B.S, Professional Aeronautics

Broward College Aviation Institute - US

A.S, Aviation Operations

Anhembi Morumbi University, S o Paulo, Brazil

B.A, Hospitality Management

Professional Flight Training - US

Student Private Pilot

References available upon request

Contact this candidate